A Summer Wind Cleaning Service

unknown

I've tried to contact this company on two separate occasions over a two week period and no one has returned my call.

I have waited a while before writing a review because I wanted to have time and reflect on the experience. I will start with the positive, Summer Wind cleaned my home twice and both times they were extremely punctual. The problem with this service, it seems to me, is that they think they are better than they are at cleaning. When they left, my home was clean but not cleaned better than a less expensive service. Also, one crew of cleaners damaged my wood floor by leaving a very hot bucket of water on it which caused a condensation mark. Then, they implied it was my fault because it had never happened to them before! The owner, Barbara tried to suggest things to remove the mark but none of them worked. I was trying them out for weekly cleaning and actually this incident made it easy for me to decide not to hire them again.

Very nice, dependable service. I would highly recommend them.

I received a recommendation from a well-regarded real estate company. My call was answered promptly. We discussed dates. She said she'd call back later in the day to confirm one of them. She did. The group of 3 turned up on time, the owner surveyed needs, and everyone got right to work.