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Vonage

Phone Service - Landline, Phone Service - Cellular

About us

A leading cloud technology company providing Unified Communications and API services to businesses and organizations

Business highlights

23 years of trusted experience

Services we offer

Landline, cell phone, vonage sell & repairs.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
22%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.8
responsiveness
4.5
punctuality
4.5
Showing 1-23 of 23 reviews

Charlene L.
06/2016
5.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL R.
05/2016
5.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gerald J F.
04/2016
5.0
landline phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$20

Jeanie C.
02/2016
4.0
landline phone service
  + -1 more
.
Description of Work: Didn't use their service. Checking rates.
Rating CategoryRating out of 5

Sherri B.
02/2016
5.0
landline phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$25

Martin W.
01/2016
1.0
landline phone service
  + -1 more
unknown
Description of Work: Dealing with Vonage was the singular worst experience I have ever had with any vendor in my 35+ years working career. I strongly suggest you seriously consider other options for your phone and communications needs.
Rating CategoryRating out of 5

Larry W.
12/2015
3.0
landline phone service
  + -1 more
Not bad, but after 11 years, the company would not refund 6 months prepaid service, and even though I paid yearly, there is NO discount for doing so. "In the contract". Don't sign the contract. Much better deal from your ISP.
Description of Work: Do not pay yearly. No discount, and if you should cancel, no refund of remaining charges. Service is the same as you would get from any cable provider, only at a MUCH higher cost.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$400

David J.
11/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: Remote service provider

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Tony E.
10/2015
4.0
landline phone service
  + -1 more
If you lose your cable, you lose your phone. Landline is a dying thing and there are few people who still use it. They offer quality service.
Description of Work: They provide landline services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$25

Ann B.
10/2015
5.0
landline phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$35

Wanda E.
08/2015
4.0
landline phone service
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy B.
07/2015
5.0
landline phone service
  + -1 more
Vonage over the cable modem, it seems to have as good as quality as AT&T landline and the like, more magnitude and more cost effective. They responsibly send me a bill and charge my credit card repeatedly. They are fine. I've had no issues with them.
Description of Work: Vonage covers my house phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9.5

Humayun K.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: phone service
Rating CategoryRating out of 5
Yes, I recommend this pro

Al R.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: Vonage customer since 2003 - If you want a reliable corded phone, they are tops. Just make sure your internet connection is up to the test!

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$24.99

David R.
06/2015
5.0
landline phone service
  + -1 more
unknown
Description of Work: Phone
Rating CategoryRating out of 5
Yes, I recommend this pro

Avani K.
06/2015
5.0
landline phone service
  + -1 more
They have very good deals. They are good. We have been having this service for five years. Magic has 24$ per one year. They have very good customer service. They have a good package.
Description of Work: They did phone service for the landline. (magic)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Gary L.
04/2015
4.0
landline phone service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$20

Susan C V.
12/2014
5.0
cell phone service
  + -1 more
The reception is good and I would recommend them.
Description of Work: I have used Vonage for about 10 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

VELVA M.
11/2014
5.0
landline phone service
  + -1 more
We haven't had any problem with them. It's fine. If our internet goes down, the landline goes down. We are currently thinking about just letting the landline go. They've done a good job.
Description of Work: For our landline, we use Vonage.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelli D.
10/2014
5.0
landline phone service
  + -1 more
This is a great alternative to a traditional landline. We've had it for 3 years, and it's been a great addition to the cell service (you rarely lose your landline phone!). Would recommend.
Description of Work: Phone service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18

Antonio C.
05/2012
5.0
landline phone service
  + -1 more
They have been good. I'm talking through them right now. Can you hear me? I'll continue to use their service.
Description of Work: Vonage is my landline provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$50

Susan F.
03/2012
5.0
landline phone service
  + -1 more
We dropped their telephone service. It is not that they had done anything bad for us; we just tried to consolidate the companies providing this service. We had no problem with them. The price was the main reason we started with them. They were times when people would call in and repeatedly get disconnected but most of the times it was fine. We did not really deal with them a lot but they seemed to fix things quickly.
Description of Work: We used Vonage for telephone service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Candi B.
03/2012
4.0
landline phone service
  + -1 more
They were very responsive. I would not be using them again in the future.
Description of Work: I have used Vonage in the past.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0


    Contact information

    23 Main Street, Holmdel, NJ 07733

    www.vonage.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 7:30 AM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Landline,
    Phone Service - Cellular

    FAQ

    Vonage is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 7:30 AM

    Saturday: Closed

    Vonage accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Vonage offers free project estimates.
    No, Vonage does not offer eco-friendly accreditations.
    No, Vonage does not offer a senior discount.
    No, Vonage does not offer emergency services.
    No, Vonage does not offer warranties.
    Vonage offers the following services: Landline, cell phone, vonage sell & repairs.

    Contact information

    23 Main Street, Holmdel, NJ 07733

    www.vonage.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 7:30 AM
    Saturday:
    Closed