PARQUET FLOOR SERVICE

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However, see attached photos of the outcome...they speak for themselves. The team was VERY sloppy along the edges and got a LOT of blotches of stain all along the baseboard not just the shoe molding. (You can't go more than 5-6 inches in between sets of stain marks on my baseboards, and they are literally all around the entire apartment). At that point, my only options were to have this fixed by replacing our shoe molding or by painting the molding which is a real pain but is not the end of the world. I ended up giving it 2 coats of trim paint...kind of a pain in the butt in a 850sqft apartment! More difficult for me to fix, however, were the several much lighter spots in each room where the stain was clearly missed or not applied as evenly as the rest. You can tell the difference between lighter shades due to the natural variation in wood absorbing the stain differently, which looks nice, versus the artificial streaks that really stick out like a sore thumb. Also, during the day when the sunlight is bright, you can clearly see curved stain marks where they didn't wipe the stain in the same direction as the grain, and instead went in a curved pattern kind of haphazardly either against the grain, or at a diagonal angle...why?! We obviously had to call Wesley back in as there were just too many problems. He said there were splotches on the baseboard since I had mentioned we may be painting them anyway...(so I guess they just decided to go ahead and be messy, and help me make my decision to DEFINITELY re-paint the trim?!) Mind you, there was nothing wrong with them to start with so I could have been fine with not painting, not like they were beat up or anything. As for the lighter spots, according to Wesley apparently that was because my floors were a lower grade and took in stain differently (this explanation would have worked if entire planks were a different color, but not just partial sections of planks that had stain missing - why would part of one area of wood absorb differently than the next inch over?). He did admit the curved stain marks were just plain sloppy work and even took some photos to talk to his guys and let me know what happened. Great...how does that help me? I can figure out what happened! Wesley said the only remedy was to re-sand and re-stain. Not happening! The original estimate given was for 3 days - day 1 sand, day 2 stain, day 3 finish. They ended up staining on day 1 after sanding went quicker than expected. I would imagine that trying to squeeze the most crucial/visible part of the project into the remainder of a day was what part of what led to this less than positive outcome. I ended up knocking down the price by $50 when paying him, which in retrospect, was not NEARLY close to enough after spending some more time and surveying just how bad it was. I would definitely not hire them again nor recommend to anyone I like :) A few family/friends had been over before I painted the trim, and actually couldn't help but ask me what happened to my baseboards and the oddly light portions of certain planks... not exactly what you'd want after spending nearly $2K to change the color of your floors... To Wesley's credit, my floors originally were pretty varied in shade, and had many wormholes which I was not a fan of. Wesley warned that darkening them through staining may not even out the variation, and the wormholes may still be just as visible, but since we did end up going so dark, they now blend in quite nicely. This is the one positive outcome that I can report.

Parquet Floor Service were pretty thorough and he spent a lot of time, explaining to me what would be done. But their price was about double what the next company gave me, so I didn't go with them.

Excellent from start to finish.

I was pleased with their work and would hire them again.

Excellent company, good people and great work. Hurricane Irene flooded our apartment 3 weeks before the birth of our child. We hired Parquet to replace the floors but we soon realized the drywall needed to be ripped out too. It was a laborious and messy job - there was insulation underneath our subfloors that was absolutely drenched with water. They got it all done in record time - subfloors, floors, drywall, insulation, painting, etc. - and got us back in before our child was born. Everything looks better than ever. Lorenzo and Wesley, the owners, are great - they're always available and made sure everything was perfect. I can't thank them enough for all of their hard work. VERY HIGHLY RECOMMENDED.

Wesley from Parquet Floor Service provided the estimate and managed to the job in a very professional manner. The newly installed flooring matched the existing hardwood floors perfectly. While some of the works still needs to be finished, I am very pleased with professionalism, responsiveness and quality of the work provided by Parquet Floor Service.

Wesley and his guys did a fantastic job on over 3000 sq ft of difficult parquet flooring. This was a tough job - old floors, inlaid designs, many radiators, stairs, closets and the result was great. Exceptional service. Would recommend them without hesitation.

They were great. They came when they said they were coming and gave me an estimate.

The company representative (Wesley) arrived at the appointed time to develop an estimate. He was knowledgeable about the work to be performed and walked me through the pros and cons of various alternatives. The written estimate was delivered the next day via email and after paying a 50% deposit I scheduled the work to be performed 2 weeks out. The crew arrived on designated day (although a couple of hours late) and they completed the work as planned within 3 days. The quality of the work was excellent and I am very pleased with the end product. The floors and finish are smooth and the men paid attention to details. The crew also did a good job keeping my apartment clean. Although a follow up visit by the company to help me fix some imperfections in the floor (self-inflicted) was rescheduled several times, the problem was ultimately resolved to my satisfaction.

These guys are incredible! Courteous, professional, on time, etc. The floors look absolutely beautiful. I will definitely be hiring them again, and soon!

Showed up on time, very polite and knowledgeable. Sent quote when they said they would. Put us in the calendar for the dates I wanted, as close as possible at least. Work looks fabulous, though I wish they would have asked me what color I wanted the staining, the floors came out a little light for my preference. I do no not have any issues with this company's professionalism, and service, and I am a tough person to please.

THEY WERE VERY REASONABLE AND VERY NICE. THEY DID THE ENTIRE JOB RIGHT THE FIRST TIME AND WE WERE VERY HAPPY WITH THE OUTCOME. I DID THINK THE PRICE WAS A LITTLE HIGH, BUT IT WASN'T BAD.