Contacted L&L to move contents of a 12' truck up to 4th floor walk up in Hoboken. Doug told me normally 3 hour minimum but he would do it for 2 hours at $138, total $276. When the five guys finished the job 38 minutes later he presented me a bill for $470. I protested and Doug said I would have to talk to some guy on the phone who would not come down on the price anyway. It must have been my new 65" TV....something he saw there made him feel he had underbid on my move. Huge red letters on the paperwork he makes you sign say "IMPORTANT NOTICE Any estimate of charges previously furnished by the public mover is not a guarantee or representation that the actual charges will not be more or less than the amount of the estimate". Obviously this has been an issue in the past. I didn't have much stuff. I was given an estimate of $276. After 38 minutes of labor I was charged $470. Bottom line-do not trust any estimate you get from this mover.
Description of Work: Moving contents of 12' truck up to walk up apartment
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$470
Ann V.
01/2015
5.0
moving companies
+ -1 more
We had a great experience with L & L movers - could not be happier. They were professional, efficient, careful and really nice. They were mindful of keeping our price as low as possible by being very time efficient. The end price was lower than the original estimate. We are planning another move within the year, and I will not hesitate to use this company again!
Description of Work: L & L first came and provided a free estimate for our move. They then came and moved us from Hoboken NJ to Whitehouse Station NJ.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Kerri L.
10/2014
5.0
moving companies
+ -1 more
Movers were on time. Took great care of all of our belongings and moved us under the estimated time. Would definitely use them again.
Description of Work: Move from Hoboken to home in Essex County
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Carol S.
05/2013
5.0
moving companies
+ -1 more
I have used L and L for two moves, one in the same building and one across town. They are friendly, professional, provided great service and didn't surprise me with any charges not included in the estimate. Planning to contact them for a cross country move.
Description of Work: Moved from one apartment to another
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Service Categories
Moving Companies,
Storage
FAQ
L&L Van Lines Moving & Storage is currently rated 4 overall out of 5.
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
Friday: 6:00 AM - 5:00 PM
Saturday: 6:00 AM - 5:00 PM
L&L Van Lines Moving & Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa