No follow up to the job they did last year, told me this was a big job. I tried calling them but since they are so busy, guess they don't want our business.
Description of Work: Our builder put the sprinkler system by Automatic. I had to call them 3 times, and my contractor had to call them twice to get instruction/dates on when they can come and service the system. The woman on the phone told me they were extremely busy and they could not come out for 3 weeks, but to have the contractor pull up the heads and they can come out and cap the heads. So had the paver patio done. Then waited 3 weeks for them to come, the service guy came and said that he couldn't do anything and needed a crew. I asked when he can come back to do this work (which he put in last year), he said as soon as possible. I got no return call or written estimate or anything. they just didn't care.
Rating Category
Rating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$2,000
Mariel C.
07/2009
2.0
irrigation systems
+ -1 more
Cut one of the lines to the outside lights which were underground. Refused to do anything to repair damage or to refund some of the contracted amount as a token of goodwill. Their contracts specifically do not take responsibility for any damage, but as a customer I feel it is their responsibility to watch out for electrical lines since they must run into this problem a lot. Also they are very slow in providing follow-up service.
Description of Work: installed new rainbird automatic system for front and back yards.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$2,000
Sylvia R.
06/2006
1.0
irrigation systems
+ -1 more
Terrible experience. They did not put a battery in the main box, so that when there was a storm, the system went down because there was emergency backup.
Description of Work: they installed the lawn sprinkler system.
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Service Categories
Lawn Irrigation
FAQ
AUTOMATIC LAWN SPRINKLER is currently rated 1.3 overall out of 5.
No, AUTOMATIC LAWN SPRINKLER does not offer free project estimates.
No, AUTOMATIC LAWN SPRINKLER does not offer eco-friendly accreditations.
No, AUTOMATIC LAWN SPRINKLER does not offer a senior discount.
No, AUTOMATIC LAWN SPRINKLER does not offer emergency services.
No, AUTOMATIC LAWN SPRINKLER does not offer warranties.