Paul Noll & Son inc

I got a visit at the house after about 3 weeks. This delay was ok since I wasn't in a hurry. Then they broke off communication, refused to email an estimate as promised, ignored my several reminders. I seem to be ghosted. Lol. Not a good look. But I got estimates from a couple of other plumbers, so all good.

unknown

We noticed a slow draining 1st level tub on 1/2 which was followed by backup of 2nd level shower into 1st level tub. Called Noll & Sons on Sat 1/2 and they were over two days later. After removing toilet and snaking to break a clog, they recommended camera inspection of the sewer lines. Found a significant break in main waste line which is under concrete slab home. Followed up on 1/5 to discuss repair and take pictures for masonry company who would access broken pipe. Estimate prepared and reviewed, additional scope of work discussed, and deposit placed a few days later. Permits were applied for and crew showed up on 1/18 to start repair work. Concrete floor saw cut and excavation located broken waste line which was replaced (12-13' long) along with cleanout outside of home that day. Martin and his crew returned on 1/19 to meet with inspector and oversee masonry work to ensure everything completed. While here, Martin took the time to replace some old shut off valves that concerned him as they were either just old (1976 construction) or quite old and appeared to be leaking at outside spigot. A new toilet was installed and all work completed on day 2. Martin and his crew took great care of us making sure that we knew exactly what was wrong, how it needed to be repaired, and ensured quality mason was used to cut and access the repair. He also was great in addressing needs of homeowner's insurance company for reimbursement and recommended several contractors who could be used to replace a tile floor damaged during the repair process. We have used Noll & Sons in the past for a sewer line replacement at a different property and for a burst pipe emergency repair during the polar vortex of 2013. We have always found them to be on time and on cost. When it comes to plumbing needs, there's no one else we'll call. Truly a top notch outfit that makes sure things are taken care of the right way following a good plan.

The provider was excellent. In addition to the work, they were very patient with matching schedules with two different homeowners to get the work done.

The plumber from Paul Noll & Son arrived approximately on time, and found the problem with the leak under my kitchen sink quickly. The time it took to replace the faucet seemed reasonable. My only issue was that he arrived at my house a 2:25, but the time he charged me on the invoice started at 2 PM. I do not feel that charging travel time was ethical, but unfortunately I did not realize the problem until several days later when I took a closer look at the bill. It taught me a good lesson, always check the bill prior to writing the check, for if I had I would have disputed the start time.

Company rep showed up right on time with all hardware and supplies. Wall needed to be sawed through and I was advised of process throughout. Work was neat and service was highly professional. I have used this business a number of times over the past few months for both electrical upgrades and plumbing fixture replacements and in all cases work was done in a timely, professional manner.

They got back to us quickly and did the work professionally. Dealing with these folks is always a pleasure. They get the job done right.

Mike helped me with tank problem by phone in order to avoid an emergency visit fee. Got the tank working again without a visit. Mike came by today to service the tank and replace failed part on a non-emergency basis, saving me about $100. He also advised me on how to service the tank myself in the future. Thanks, Mike!

A third generation company. Very skilled and professional and can be relied on for the best service.

Everything went well the first time Paul Noll had to get the exact make and model of part not working he came back and replaced with the correct part and everything is working fine. I am in the property management business and I used Noll and Son for years their prices are fair and they do excellent work. I will continue using them in the future with similar projects.

unknown

I was very disappointed with the cost. I was charged over $300.00 for less than an hour of work. When I questioned it, he said I had to pay for travel time and the job was harder than he thought. I was under the impression it was a By the hour job... He was very nice, but if felt as though he way over charged me. I will be getting a firm price on things in the future or using another service.

We called because our bathtub was completely clogged. We left our info with their message service and received a call back in under five minutes. Mike was able to come the same day. He was on time and friendly. The tub had drained before he arrived (thanks to Drano), but Mike took a look, snaked the pipes and cleaned everything out better than we could. We asked him to look at a few electrical outlets while he was here and he made a few adjustments and repairs, giving us some advice for other non-essential repairs we may choose to do later. We were charged for one hour labor and $2.00 in parts. We will definitely call them again if needed.

We called on a Thursday morning. He was able to come the next morning to see what the issue was. He arrived on time and although he wasn't able to fix the problem, he took the time to thoroughly go over what could be the issue. We appreciated his efforts on our behalf. It was more than anyone had done previously. We would use him again, and recommend him highly to anyone.

I called for a quote to hook up my water line to my refrigerator. The price was extreamly reasonable. They did not beat around the bush, which most plumbers do. They were very professional and arrived on time. I will defiantly use them again for any plumbing related needs!

Had a frozen/burst pipe this winter due to no insulation in second floor open space. Home at the time so damage minimal and we were able to locate by removing drywall/ceiling of small closet. Called at 330 and had someone there by 430. Repaired with a piece of pex very quickly. Fast response, great quality and professionalism.

Water was leaking around the bath tub on the second floor to the first floor. The plumber came, cut a hole in the first floor ceiling, found where the leak is, and put some caulk near the tub to seal the leak. The cost was quite high for the amount of work done, which would've been fine if it fixed the problem. Furthermore, we now have a gaping hole in the ceiling and we were told to find someone else to make the seal around the tub look more professional and fix the hole cut by the plumber. This would still have been fine if the leak stopped. However, the leak returned very soon. So we paid about three hundred bucks for an ugly hole in the ceiling; that's about it. It would've been better if the plumber told us he couldn't fix it after an inspection, and charged much less, or actually stopped the problem from occurring for at least a respectable amount of time.

He was an excellent electrician who was professional,prompt, and courteous. He kept me informed throughout the process

They helped us out. They were extremely good. They were extremely helpful. This was a plumber we had never used before and we will be using him again.

This is the second time we used this company and are still very happy with their work. We had a leak from our bathroom that leaked in on our kitchen ceiling on a Sunday so I called to leave a message to setup a appointment as it was not an emergency. Martin Jr received our message and responded right back and said he would get us in on Monday, we welcomed that fast and quick response. Mike showed up on time and found the problem right away, he cut a hole in the kitchen ceiling where the water leaked from and found that a pipe was loose and almost had become disconnected. Mike removed the bad piping and installed new piping. He checked to see if it leaked, no problem. Mike told us to wait about a week before we get the hole in the kitchen ceiling fixed just to make sure we have no leaks. Mike and Martin gave us a name and number of a dry wall guy that they said was good to use. We will wait the week to make sure all is well and well try the Dry Wall guy they recommended.

We dealt with Martin Sr the owner, Martin Jr his son and Mike a worker. Everyone was very nice, easy to work with and very professional . Martin Jr and Mike arrived at our home on time, installed a new sump pump pit, installed two new sump pumps which we provided, two check values and piped everything to the outside. Martin then installed a new separate circuit and outlet for the second pump as we thought it would best to keep each pump on a separate circuit. They then cleaned up their work mess as before they came, explained the operation and labeled the outlets so we know which pump was which outlet. We are very happy with their work. The cost for the the new sump pump pit, check values and piping to the outside was $2400.00 we had provided the two new sump pumps. The cost for the new circuit and outlet for the second sump pump was $250.00.

The many times we have had a service performed - I can honestly say I have not one complaint. Very professional, calls right away to messages left, explains everything they did. I have never waited more than a couple days (for things that were not urgent - just wanted them done). They are very trustworthy also - anything that "was" urgent - they came right away (next morning for a leaky faucet pipe).

They were pleasant and nothing I asked was too much. He was always pleasant and accommodating since he had to come out as the kitchen was being done. All of his work was perfectly done it was very well done.