Response from LEVCO POOLS INC
Thank you for taking the time to provide a review. As a repeat winner of the Super Service award from Angie’s list I am disappointed that you gave us a “C” rating for our overall performance. I was pleased however that you awarded us a “A” for the quality of work that was provided. While we strive to exceed all our customers’ expectations, this is especially true for customer from Angie’s list. I would like to respond to your review, specifically your rating regarding our pricing, responsiveness. After speaking to my service manager, we had no inclination that you were less than satisfied by the services we provided. Regarding our pricing, my understanding is that all the costs associated with the work that you required were clearly articulated to you prior to services being rendered, as such I am puzzled by the score that you gave. If the price communicated to you was not in line with your expectations then obviously you have the option of selecting another service provider. I would welcome the opportunity of discussing your review with you and would welcome the opportunity of demonstrating the outstanding service that Levco has built its reputation on. Sincerely Shawn Nisse President Levco Pools Inc