PRINCE PLUMBING & HEATING INC

Prince plumbing was the plumber that was contracted by my contractor for my bathroom renovation. They came out and did the first step of the plumbing work. When their employee came back to finish the installation he told me that the shower fixture was missing pieces. He circled the missing pieces on the instructions and told me to order another fixture and that I would be responsible for paying for them to return as a return visit is not included in the original estimate. I ordered another fixture and Prince sent out another plumber. I heard this plumber call his employer and tell him that the other parts were not needed that the "fixture just slipped right on". When I saw the bill and questioned them charging me for the visit he lied and said they needed a small part from the new shower fixture. I looked at the instructions for the new fixture and it clearly states that the part that the first Prince plumber said I needed, "is not needed for final installation". On the day they were at my home for the second visit, I had asked the second plumber to make 3 other small repairs while he was there. He fixed two of the things and made a mess of the third. The tub drain still does not work and the cover he used does not fit the opening on my tub. The other issue I have is that Prince charged me for 2 plumbers. The job they came for was very simple work and did not require 2 plumbers. I was told that I was given a discount on the second plumber. I should not have had to pay for a second plumber. If they had told me that I would have to pay for 2 on that day I would have waited for another day to schedule. I called Prince and let them know that I thought I was overcharged and that I would be making a complaint and writing a negative review and let them know that they could call me to discuss. I did not hear from them.

unknown

I WOULD RECOMMEND THEM, BECAUSE I THOUGHT THAT THEY EASILY INSTALLED THE AIR CONDITIONERS. THEY SHOWED UP WITHIN 24 HOURS OF MY FIRST CALL, BUT THEY WERE LATE FOR THE APPOINTMENT. THE REST OF THE JOB WENT WELL THOUGH.