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24 years of trusted experience
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2.37 Reviews
Showing 1-7 of 7 reviews
barbara P.
09/2013
roofing, chimney repair
+ 0 moreDO NOT USE! I hired this company to repair my front sidewalk. While they were here a guy looked at my chimney and told me how dangerous it was and needed to be re-lined and gave me a "special" price, but I had to agree to do it that day, I couldn't take time to think about it or get other opinions. I felt pressured and said yes. They re-lined my chimney and ever since then, my fireplace not worked properly. My living room smells exceptionally smoky when I make a fire. This was not the case before they re-lined my chimney. They came back out several times after, at my request, and said there was nothing wrong with the work they did and that there was a problem with the original design of my chimney and they could try to fix it for another large chunk of money. I reminded them that I did not have the problem before their work and asked to speak with the owner. I called many times asking to speak with the owner and he never called me back. Later I heard that sometimes contractor's take a shortcut by using a less than desirable small diameter liner because it is easier to get down the chimney, I don't know for sure that this was the case, but sounds likely. In hindsight, I am not even sure I needed to have my chimney re-lined. Now I have to hire a real chimney expert (highly rated from Angie's List this time!) and spend a bunch more money to undo what they did. Buyer beware with this company. PS- I was also not happy with the sidewalk work they did and is falling apart after 5 years.
Description of Work: Repaired sidewalk and re-lined chimney.
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$4,400
Clara O.
09/2012
roofing
+ -1 moreIt did not go well at all.
Description of Work: NEVER HIRE this company! The owner and his company which has several versions, A-Riteway Construction/gutters/chimney etc. took my deposit and never returned. Myself and six other complaintants filed police reports with the North Haledon New Jersey Police Department. For more in information read in an article by James Campion of The Aquarian Weekly online. If necessary, please reach out to Detective Parenta of the North Haledon, NJPolice.
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$2,500
Munraj C.
06/2012
decks, roofing
+ 0 moreBEWARE. Based on my horrific experiences, I would never hire this company again. Work that should have been completed within 2 months from contract signing date became a year long ordeal that caused major disruptions and inconveniences to me and my family members lives and is still not completed. Took $15,000 of $18,000 and abandoned the job and is not returning calls. Left hazardous conditions and code violations on my property. Failed to complete the work in the timeframe specified in the contract. The work I paid for is faulty, below acceptable quality and standards and have not been completed. Created hazardous conditions on my property. Failed to respond to my numerous attempts to communicate with them to get resolve. Unprofessional conduct and unfair business practices have made this company one that I cannot continue to do business with.The owner, Leo Pertrosillo, showed up within one hour to sign the contract and take my money in August, 2011 and never showed up again. Staff came without supervision and did work that failed inspection four times. He did not have the professionalism or common decency to come and oversee the job progress or discuss the long inexcusable delays and violations of building codes with me. Left my family without access to our front entrance for over five months during the winter. They demonstrated the company lacks professionalism, customer service and empathy towards customers. Damaged our property and left hazardous conditions. We cannot continue living with these hazardous and ugly conditions and have no other choice but to hire a new contractor to complete the job
Description of Work: It is best summarized by the email I sent to the company on June 16, 2012: June 16, 2012 Dear Leo Petrosillo (Owner): I wish to complain about two projects we contracted with you in which you failed to comply with. Both written contracts are for work I paid for that is faulty and not completed. The 1st contract was signed on June 8, 2011 to demolish, remove and re-install concrete on sections of Driveway, Side of House and Rear of House. The 2nd contract was signed on August 6, 2011 to demolish, remove and replace first and second floors porches. I am complaining because of the following: Your failure to comply with two written contracts Work I paid for is faulty and not completed Damages and hazardous conditions you created on my property I have called your office on numerous occasions for you to get this resolved and not only did you not attempt to get this resolved but you also failed to return any of my phone calls and messages. Your lack of response or resolution is unfair I paid money as down payment and I have the right to have it returned and I am officially requesting to have it returned to me if you do not complete the work in a timely manner. ISSUES with First Contract (Demolish, remove and reinstall portions of sidewalk, side of house and rear of house): 1. Hazardous curb reveal has not been corrected 2. Hazardous protruding water pipe valve has not been corrected 3. $283 court fine not yet refunded to me as you promised ISSUES with Second Contract (Demolish, remove and replace 1st and 2nd floor porches): Faulty steps not in compliance with regulations Hazardous step conditions – risers too high Hazardous conditions to access front door Concrete work is faulty – no protection to plywood frames Concrete work is incomplete Crawl space is closed off and incomplete South bay quartz stone on first floor not installed Tiles on second floor not installed Stone veneer on outside of crawl space, outside of first floor and second floors incomplete and possibly faulty. Tennessee stone slabs on steps missing and incomplete Front door with sidelight not removed and replaced Ceilings on first and second floors incomplete Azek paneling on posts not completed Repair concrete work damaged around work area not completed Because of your recent lack of response to my numerous phone calls and messages to your office seeking a resolution from you, you gave me no choice but to file a complaint with The New Jersey Office of the Attorney General (Division of Consumer Affairs), The Jersey City Department of Buildings, the Better Business Bureau of New Jersey and Service Magic, where you are a registered contractor. If you fail to resolve these matters in a timely manner, I will exercise my right to legal action against you and your company. I would like a written statement explaining your company’s position and what you will do about my complaint. I look forward to hearing from you as soon as possible and in a timely manner advising how you plan to resolve this problem. - No response to date
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$15,000
Larry C.
04/2012
roofing
+ -1 moreEverything went well. They were very prompt. I had a hard time getting companies to come out. I called them and they came out the next day.
Description of Work: They did a complete reroof after some wind storms.
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Yes, I recommend this pro
$9,000
Jo-Ann R.
01/2012
roofing
+ -1 moreWe had used A Riteway for two previous jobs so we called them when the roof in the den began leaking after a snowstorm. They came out and worked on the roof but the next day the leaks returned. They came back and worked on the roof three days later but again, the leaks returned. We tried for several days to contact them and left messages with an employee so that they could honor their warranty, but we did not get a return call or visit from A Riteway. We finally went to another roofer who fixed the problem on the first try. We tried to get our money back because the work was shoddy and they ignored our attempts to reach them the third time. We ultimately went to Small Claims Court where the judgment was in our favor.
Description of Work: Repair of roof over den that leaked, including removal of snow.
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$900
Kenya M.
12/2011
gutter repair, roofing
+ 0 moreThey were very courteous. We will hopefully be able to use them. The guy who came to do the estimate came on time. He even gave us a break. He threw in some stuff on the price so we are considering the company. We have one more person coming in a while to give us an estimate, so we will take our decision after that. Based on what we have experienced so far with Riteway, we would consider them for the future.
Description of Work: A Riteway Construction gave us an estimate to fix our roof and our gutters. They are in Hawthorne, New Jersey.
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Yes, I recommend this pro
R S.
07/2009
roofing
+ -1 moreI have not been satisfied with the work that Riteway did for me. They sent out three different guys to do the estimate for the roof and the chimney. They told me that I would not need as much work on the chimney as I thought, but that the roof would need a lot of help. They told me that they would be able to repair a couple of leaks that I had. They did a good job and everything seemed to be working, until this spring when we had some major rain and some of the leaks reappeared. I will not likely use Riteway Construction in the future.
Description of Work: A Riteway Construction came out to replace the roof on my home and do some chimney work.
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$1,200
Contact information
171 Washington Ave, Hawthorne, NJ 07506
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Chimney Repair,
Gutters,
Decks and Porches,
Firewood
FAQ
A Riteway Construction is currently rated 2.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, A Riteway Construction does not offer free project estimates.
No, A Riteway Construction does not offer eco-friendly accreditations.
No, A Riteway Construction does not offer a senior discount.
Yes, A Riteway Construction offers emergency services.
No, A Riteway Construction does not offer warranties.
A Riteway Construction offers the following services: Decks & porches, firewood, gutter repair & replacement, roofing.
Cleaning & maid services, and brick & stone.
Contact information
171 Washington Ave, Hawthorne, NJ 07506
Service hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day