ALL BERGAN APPLIANCE SVC

Description of Work: My dishwasher would start and then stop. Their technician came out and said we needed a new motor but had to order the part. The estimated cost was over $200. They had to order the part and we were told they would call in a day to schedule the full repair. After they didn't call within 2 days to schedule the repair, I investigated the issue myself using a video on youtube which recommended one simple diagnostic check which required removing a few pieces inside the dishwasher. Using this video, I was able to find something preventing the motor from turning and fixed it myself. When I called to request a refund for the service call I was told I would have to speak with Mary. Mary never called back. DO NOT USE this company.

Description of Work: A tech came to my house to examine the lock on a door of a wine refrigerator. He told me it couldn't be repaired and he needed to order a new door for the right side of the refrigerator. He also told me that because the repair couldn't be completed, they'd apply the payment for his visit to the cost of his next visit.The wrong door came in initially and I agreed to wait for the new one. I didn't hear from them for a long time, and never heard from them. I called to find out what was going on, and I never received a return phone call. i took matters into my own hands and ordered the part and installed myself. They are very unprofessional and rude. I would never recommend them to ANYONE!!!!! |