HOME SOLUTIONS

I had an excellent experience with Orlando Ortiz of Home Solutions. He and his associate, David, were professional, courteous, and capable. Orlando worked with me to fit my job into their schedule with short notice and set a very reasonable fixed price. Despite the fact that it was very simple work compared to what they normally do, they took the job seriously and paid attention to detail. To top it off, they were nice guys. I have recommended them to my parents already.

Great! They are punctual, courteous, trustworthy and seem truly interested in your needs. This company gets back to you quickly whenever you need to contact them. They come when they say they will. The workers are the best. My elderly Mom looked forward to their coming every day! Also, when they guarantee something, they mean it. They are helping us with a problem from nine years ago that is NOT their fault. But they are sticking with their guarantee even though it was another company that caused the problem. I would recommend them to anyone. I never had a company that made me feel like I could give them my keys and leave the house in their care. I would definitely use them again for any of my contractor needs!

They werer very responsive and Dee was very nice and professional and good to deal with.

They came gave an estimate which was with in reason (I had several estimates). They said it would be a few days to obtain the permits, in which I filled out some paperwork for. They came and built the stairs, cleaned up after the work, and I have a great set of stairs leading to my deck. The kids can come and go from the play set and in the house.

Was very happy with initial contacts and visit to develop the estimate. When we were not thrilled with design, we received one more email from them. then they kind of gave up on working with us to figure it out.

Their communication was very poor. Was unable to speak with the contractor himself without going thru his secretary even though he gave me his cell phone number. The sub contractors he used with the exception of his painter were very sarcastic and rude. When I called with a problem with the toilet the sub contractor came to my house with a very bad attitude and treated me like a moron. Also the subcontractor for the tiling for my shower stated to me that if there is a problem he said that I already had the calking and if and quot;I wanted to fix the crumpling caulk I can it do it myself because it is only cosmeticand quot;. I did not pay $16000.00 for me to do the repairs myself. Now after 1.5 years since the remodel the caulk between the tiles in my shower are cracking I don't want to be treated like an idiot so I am seeking repairs from another tiling contractor. I ordered a specific tile size for my floor and Home Solutions ordered the wrong size and told me that that was the way I wanted it. Again I was unable to speak with the contractor regarding this error. The office manager-secretary was the most rudest person I have ever dealt with but when it was time for me to make payments she was the nicest person you could want. The painting subcontractor was excellent and was very nice to deal with unlike the rest of the subs The only recommendation that I would make is not to use this company unless you are a glutton for punishment..

They are great; accurate estimates, timely work, very professional, excellent team to work with. They did our kitchen remodel 6 years prior. I highly recommend them. As a matter of fact, my neighbor just contracted with them to remodel her kitchen.

Great from start to finish ... on-time, professional, caring and good people Robyn takes you through the entire process, Alex and his team do fast, excellent work. Jerry is great to work with, and he does incredible work.

Firm was hired as the General Contractor. The contractual estimate was increased from the initial estimate, General contractor stated this was due to a sub-consultant error. The contractual estimate had a $1,000 error that the general contractor tried to make us pay for. The contractor made numerous errors that he tried to blame on the plans and/or the home owners. On many occasions I had to show him my set of plans for him to concur that he was incorrect. Toward the end he become more verbally abusive. Contractor was eventually fired for abandonment of the project. The following list contains the specific complaints: Not built per contract plans: 1. Foundation penetrations not sealed. 2. Exterior siding installed with corner boards. 3. Apron copper flashing was not installed. 4. Aluminum wrapped fascia was not installed. 5. Mudroom/porch door is not an Anderson door (plans call for Anderson doors). 6. Gypsum boards installed with nails, screws and glue (plans call for screws). 7. Finished nail holes have not been filled and sanded. 8. Door hardware not as specified. 9. Finished floor grout is not sealed. 10. Mud room wall built in wrong location. Other issues: 1. Egress stairs not provided per code. 2. Extensive damage to existing stone retaining wall (not within construction area). 3. Landing not properly supported. 4. Finished wall in kitchen is bowed. 5. Extensive rutting of yard by construction vehicles (not within construction area). 6. Construction debris left within the property limits. 7. Failure to properly protect the non-work zone portion of the house. 8. Potential damage to existing air-conditioning system. 9. Potential damage to existing septic tank pipes. 10. Failure to attend meetings with suppliers. 11. Doors hit obstructions when opened. 12. Requested extras for electrical work required for construction. 13. New toilet was shimmed out of level with wooden shims on new tile floor. 14. Requested payments for work not satisfactorily completed or not completed. 15. Construction schedule was extended from 4 months to 6 months. 16. Failed to communicate detailing issues and scheduling with homeowners.