Terrible. Name of company is S Glaser Home Improvements (not Glazer) and he is located in North Haledon not Haledon. He did not do the work as agreed by contract. The work was shoddy. He left me and my 90 year old mother with all the mess to clean (all the debris left in my garage) - he walked off the job before finishing it leaving an unpainted bathroom; unfinished bull-nose tiling around the tub; unevenly laid ceiling tile; chipped moldings - even leaving some wallpaper still adhered to the light fixture and demanded more money to finish the work. Be warned. I also found that he and his company are not licensed with the NJ Division of Consumer Affairs. I would be happy to post the photos if we had the ability to do so and you could judge for yourself.
Description of Work: Bath remodel
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$2,100
Deana K.
03/2014
5.0
handyman service
+ -1 more
No problem
Description of Work: He hung up pictures, he hung up mirrors, fixed my closet doors, then he installed a hot water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Michele P.
01/2014
2.0
handyman service, remodeling
+ 0 more
This is my unfortunate follow up. I've waited a week for him to contact me with what I hoped was a better outcome but no. Terrible. I previously gave Steve a great review and I apologize to my Ridgewood NJ neighbors if anyone has engaged him because of my good review. (I will cross reference this review on Steve Glazer which is a misspelling of his name.) I should have caught on when he originally told me my storm door installation would be what Lowe's charged. He charged $220 and actually broke the lock blaming bad manufacturing -- I somewhat believed him and I'm still trying to get a new lock from Lowe's.....but I wasn't blaming him yet. Through Angie's list I interviewed several "contractors" to do a basic remodel of a guest bathroom. Prices ranged from 8 - 10K - and then when I balked I started getting lower estimates. Single Solution Construction gave me a quote of $3800 (with me paying for all fixtures, paint, toilet, etc. and keeping the tub intact) but the day when they showed up - said they wanted $900 more if I wanted the 30 s/f floor replaced -- so I cancelled the job. Steve was replacing the storm door when this happened and he said he was interested in the work. I gave him the Single Solution Construction contract, and told him if he matched it with the inclusion of the floor he had the job. I was willing to pay a little more but not $900. That was 10/30/2013. He wasn't available until the day after Christmas. So I spent all of the next two weeks with him appearing at my home at 8 in the morning. So this is what happened....I asked if I could incorporate the closet next to the bath into the design. He wanted $500, I said (which was true) I was quoted $200 to do it, but I would agree to $300. He needed to move the house audio system and I suspected that it would be moved and no longer working afterwards, and that's what happened. He did not paint the interior. OK I said I'd do it. I bought all the tile, and grout from Newark's Tile Warehouse and had it at the house. He chipped badly one of the tiles when he installed the corner shelf. I pointed it out to him the next day and when I said, I would never accept that - he complained that the tile was soft (Italian ceramic tile - nothing fancy). But he redid it. The ceiling tiles are a bit out of line and he complained that they were too difficult to work with -- then i discovered that the shower pipe that connects the shower head was badly scratch - I asked him, was a plier used without rubber heads? He said it was old but he would replace it, no big deal......then I had purchased a new ceiling tub light fixture to replace the one there....he didn't replace it. I had purchased porcelain tile for the floor - what is similar to wood flooring. Sandless grout is used because it is supposed to be laid right next to each other. It is heavy substantial tile. Well, he laid it as if it was regular tile so the grout had to be returned and replaced. It still looks great but was laid wrong. Then came the re-installation of my Delta faucet fixtures on the granite sink vanity. They were not inexpensive and aren't that old, they are now leaking. I asked him why, he said "someone stripped them" -- well the only person who stripped them was himself! My housekeeper was furious when she saw it because as she said, "those faucets never leaked"....Steve began complaining about everything....how to dispose of the debris - I showed him the contract where he was supposed to do so.....he began shaking his head - "why did I ever agree to this?" I knew I was in trouble. In other words he has walked off the job. Leaving me to paint the bathroom, repair the nail holes and the molding he chipped. Hire someone to replace my faucets and REMOVE ALL THE DEBRIS he left in my garage! I waited expecting him to call me, with some recognition that he had agreed to do the work and would complete it. Instead I received a bill this week for $4,550.00 A bit different from the $3800 he originally agreed plus an additional $300 for the closet. Leaving me with allot of work to finish. (I agree that I did ask him to find an electrical short that knocked my bedroom lights out - and I would pay him separately for that work. But not more than I would pay my electrician!) Needless to say I DO NOT RECOMMEND him my friends. I will have to deal with this myself - I will pay him less based upon our prior agreement which was in writing. It is unbelievable to me that persons can have a written agreement and the contractor believes he can change it all with no question. The best part is that he did not ask for any money up front as a deposit. And he actually acknowledged to me that he was getting more calls for work based upon my Angie's recommendation -- and he doesn't believe that I will also post what he has done wrong?
Description of Work: Renovate small bathroom. His last name is misspelled here. Has left job unfinished Company name is S. Glaser Home Improvements (Review is cross referenced under Steve Glaser.)
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$3,900
mary L.
12/2011
5.0
handyman service, plumbing
+ 0 more
He did a very good job. He's a little expensive, but any handyman is expensive. I got what I paid for. The gentleman he sent did a very good job. His responsiveness, punctuality and professionalism were perfect.
Description of Work: I used the services of Steve Glazer 2 or 3 weekends ago. He sent a gentleman to do some plumbing for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
barry P.
09/2011
5.0
handyman service, woodworking
+ 0 more
I called a number of people some of whom could not come for a long time or did got back to me after Steve had already finished the job. He was on time, saved me money and was professional
Description of Work: Steve fixed a door from my garage into the house where the door frame had split and the door could not be opened. I thought it might be a big costly job. Steve found an inexpensive way of doing the repair, not taking advantage of the situation. He was professional and did a very good job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
ERICA & HEATH N.
06/2011
5.0
handyman service, plumbing
+ 0 more
Steve Glazer did fine. He was prompt, very polite, and professional. The toilet does not flush exactly the way we would like it to though.
Description of Work: Steve Glazer fixed a toilet for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Constance A. W.
02/2009
5.0
handyman service
+ -1 more
He does fantastic work, his prices are great, gets in and out quickly, is creative and imaginative and always on time. He will refer to other contractors if it's not something he does.
Description of Work: He redid our bedroom from the wall reconstruction to the attic. His work included drywalling and electrical. He helped with floor installation. He also installed bookcases for us very neatly in weird height ceilings situation. He's great at coming up with alternate solutions.
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Service Categories
Handyman Services,
General Remodeling,
Plumbing,
Finished Carpentry and Woodworking,
Flooring Sales and Installation,
Electrical,
Drywall
FAQ
STEVE GLAZER is currently rated 4 overall out of 5.
No, STEVE GLAZER does not offer free project estimates.
No, STEVE GLAZER does not offer eco-friendly accreditations.
No, STEVE GLAZER does not offer a senior discount.
No, STEVE GLAZER does not offer emergency services.