Regency Home Improvement, LLC

Todayâ s service was completed to my satisfaction. I strongly recommend this company. Great service with a smile ð !!!

As soon as I started this project they immediately contacted me to come for an estimate. They showed up as promised and provided a reasonable estimate. Today the service was completed to my satisfaction. They are very professional.

Great service with a smile

Perfect service

Very good price for the job.

arrived on time did job for a fair price

regency representative was the only one that showed up to give an estimate who had his tools with him and did the job as soon as we accepted his reasonable estimate. We will definetly use this company again.

Everything was clearly discussed and progressing as promised

What an awesome experience! Very blunt on point and we definitely recommend him to anyone!! Took pictures to show me what needed to be fixed!

John and his team were very polite and did an excellent job. They offered us a more affordable option for our chimney and were incredibly flexible with us. Excellent service.

The project was actually to sweep our chimney - not an option in the drop-down menu. Pro was early, but not a problem. He took care to keep everything in the house as clean as possible.

Quick response to get my estimate, decent price, and they showed up on time on the day of the install. Checked with me that I was satisfied and I was. Would recommend to others for sure

Very prompt and professional… Highly recommended. Thank You

They worked extremely well with my schedule also called the morning the work was to be done to confirm and let me know John would be there to keep my schedule on track and John was polite proficient and friendly while doing the job

It was a great experience to work with this company. John and his crew were very professional, brought in many guys to replace the whole roof in just three days, used a long tarp to protect the property from falling debris, cleaned everything around from nails and old shingles, and installed cool looking gutters. A great job for a good price

Great job. No mess. Fair price, I would use them again.

He was quick and polite

Extremely responsive. Scheduled the work, showed up on time and left a mess-free area. A fair price for the work. Great job.

We had our chimney cleaned. Our service person was very nice and professional. We did receive a phone call giving us a timeframe of when they would arrive that morning as promised, which is always appreciated. Since it was a routine inspection and cleaning, he wasnâ t there very long but hopefully all goes well when we use our fireplace.

Did a great job, completed in one day,

John is awesome. Honest price, punctual on job performance (which is important for me), exceptional work (with no residual mess or clean-up), and worry free with a 20 year warranty. I wish I found his company earlier....so all I can do now is highly recommend. Thanks again John.

They were professional and cleaned everything.

Had Bedroom ceiling leaks at multiple places, so hired Regency over a month ago to fix the roof. John, the owner came himself to give a reasonable quote, his men did the work right away and also gave me a 5 Yr warranty. A few days later there were heavy rains, and little water was still seeping in, about 10% of the original amount. I called their office, John showed up the very next day, and this time went up to the roof, and re-did the entire work himself. It rained heavily during IDA hurricane, not a single drop of water leak. I am very impressed with their work, absolute professionalism and prompt response to my issue. I Highly recommend Regency.

I bought Home depot gutter guards from Gutterglove. It is probably one of the best and most expansive products on the market. In packages, I found very understandable installation instructions, which included all possible situations, which could be met during the installation. 10 years ago I would do it myself, but now I do not fit for this job and I was selected for installation Regency Home improvement LLC. It was my mistake. I highlight here two of my most important disappointments. 1. Everything was installed against instructions, not properly and badly. The guard was inserted between roof shingles, in most places, the front lip of the guard was not adjusted to the gutter, the end of the gutter was not properly closed with the guard and so on. 2. No respect for customers. After 3 phone calls, the appointment was set up between 8 and 9 am. After my phone call, around 10 am the appointment time was moved to 12 am. After my phone call around 1 pm, I received a call from Contractor John that he will stop by between 5 and 6 pm. And he did it. He explained that he was in Trenton. He can be in Arizona or Alaska. It is OK, I am not his boss. But I know that it will be normal for every good company to inform the customer in the morning, that contractor cannot keep the appointment and to approve a new time. I lost the whole day waiting for him and when I mention it John told me **I called you!** Yes, he did, but late! John sincerely does not understand that customers should be respected. They give the work. 3. I talked to John about 2 more jobs. His responses were not professional. Of course, it will be possible to do these jobs in his way, but it will be not optimal. I have an engineering background and I know how to find the necessary information and how to evaluate the job.

We had our chimney cleaned which also involved a wood burning stove. Pleased with the service performed as well as the customer service. We would definitely hire them again.