About us
Business highlights
32 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.816 Reviews
Showing 1-16 of 16 reviews
Judee B.
06/2016
pool cleaners
 + -1 more.
Description of Work: Excellent company. Came when they said and charged what they quoted. Don't be scared by the other companies in the area. Use Health Mate Hot Tub!!
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Yes, I recommend this pro
Peter M P.
05/2016
pool cleaners
 + -1 moreThe service man they sent, Ricardo, worked on the hot tub and diagnosed the problem. Somehow, he got the heater to work but told me that in his experience, I would wind up having the same problem if I didn't replace the heating element. He stayed for almost an hour and it seemed to hold, so I decided to take a chance. Bad choice! About an hour after he left, the heater stopped working again. Since they were in the area the next day, they were nice enough to send Ricardo back again, and on a Saturday, no less. He replaced the heating element and it is working well now. Next time, I will definitely listen to Ricardo.
Description of Work: 2 service calls - diagnose problem, repair wires, replace heating element
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Yes, I recommend this pro
$476
Cindy F.
02/2016
pool cleaners
 + -1 moreunknown
Description of Work: Fixed a short in the thermostat
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Yes, I recommend this pro
Iris T.
05/2015
pool cleaners
 + -1 moreunknown
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Yes, I recommend this pro
$9,000
Vitaliy V.
11/2014
pool cleaners
 + -1 moreI have an unusual set up. My tob is actually build into the deck 10 feet from the ground. The guys, nonetheless, were able to work around the limitations and get things done in expedient manner. Highly recommend
Description of Work: replaced the pump.
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Yes, I recommend this pro
$600
Johh H.
08/2014
pool cleaners
 + -1 moreunknown
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Yes, I recommend this pro
$10,500
abraham S.
08/2014
pool cleaners
 + -1 moreunknown
Description of Work: This was one odd experience. I recently moved and have never owned a hot tub before. It needed a thorough cleaning, and, as it turned out, a new computer part. I initially talked on the phone with someone (assume the owner?) who sounded great. But the person who actually showed up to do the work was barely willing to talk to us (his English seemed fine; it was more that he just didn't like to talk). He spent a couple of hours fiddling with the system and pronounced that we needed a new hot top and then left. He said he would have his boss contact us, but that never happened. In fact, I never heard from them again. Now to be fair, I'm not sure we realized the extent of the problem when I set up the appointment, which was really more about cleaning and routine maintenance then about fixing an electrical problem, but it was still a very strange experience. I suppose I could have followed up, but I just wrote it off as one of those strange life experiences! No harm done. Also, they didn't charge us for the visit!
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Nancy S.
08/2014
pool cleaners
 + -1 moreIt was a multistep process: identified all the breaks, found parts for brand no longer made, did a series of plumbing repairs [basically rebuilding] the water flow. Substituted replacements for manufacturer parts no longer available. Traced a few small leaks discovered at the end. [usually impossible to find]. Helpful, responsive and excellent customer service. Knew me by name when I called.
Description of Work: Hot Tub repairs. Major damage after pipes froze during a winter cold spell.
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Yes, I recommend this pro
$600
Tiziana M.
07/2014
pool cleaners
 + -1 moreThey were great, always following up with appointments even when my schedule was crazy. They were very patient. Always on time which means a lot to me. The gentleman who did our cleaning went over all the chemicals with me and made it very easy. Will always go to them for anything we need.
Description of Work: We had a pump and the heater replaced. We also had the water changed.
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Yes, I recommend this pro
$1,000
LERRICK S.
07/2014
pool cleaners
 + -1 moreGreat. He was prompt, excellent communication, he was personable, he was punctual, he was professional, he knew what he was doing and he was honest with everything he said.
Description of Work: I used them.
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Yes, I recommend this pro
$200
Jeanne W.
06/2014
pool cleaners
 + -1 moreGreat experience overall. Great selection of the better quality brands. They were willing to fill the tub we were considering rather than just those they already had filled on site. In the end that is not only why we decided to purchase from them but also resulted in our purchase of a higher end model because we got to see the difference in jet quality. We are thrilled with our hot tub! Installation and delivery went without a hitch - this is where you want to purchase your hot tub!
Description of Work: Purchased spa from them - they delivered and installed.
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Yes, I recommend this pro
$10,000
John F.
06/2014
pool cleaners
 + -1 moreThe installation went smoothly and the hot tub has worked great. The people who installed it left sufficient chemicals to get us well started and also provided guidance to maintain the hot tub.
Description of Work: We bought a hot tub for about $3300 and they installed it.
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Yes, I recommend this pro
Gary K.
05/2014
pool cleaners
 + -1 moreunknown
Description of Work: I got a great deal on a saltwater systems and the installation went very well. There was a small leak that I found later and they came immediately to fix it. I'm very satisfied.
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Yes, I recommend this pro
joseph M.
03/2014
pool cleaners
 + -1 moreI called on a Sunday , and the repair was completed by Monday afternoon. They could not have been more responsive. I was not home during the repair , but they called me afterwards to explain what was done. They also raised the water level and re-balanced the chemicals. Excellent service and customer skills.
Description of Work: Hot Tub leak repaired.
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Yes, I recommend this pro
Stephen R.
08/2013
pool cleaners
 + -1 moreI called Healthmate for a service on my hot tub when it was clear I was having a motor or pump. They told me how their process works, where $160 would be charged for the diagnostic, which would be applied to any work if I went ahead with the repair. We scheduled an appointment for the following day, which I did not have to be home for (the hot tub is outside). I received a call later that day and they discussed the repair that was needed, as well as information on a new hot tub cover that I asked them to measure for. After agreeing to the work / price, they ordered the part and told me they would call the following week when the part was in. About a week later, I received a call that the part had come in and they were able to complete the repair that day. I was happy with the quality of work, transparency of pricing, service, and ease of doing business with them.
Description of Work: Replaced main jet on hot tub. Also replacing hot tub cover, but the new cover has not yet come in and is not reflected in the price above.
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Yes, I recommend this pro
$700
gary C.
12/2012
pool cleaners
 + -1 moreI made appointment for yesterday 1-3pm. They were suppose to call the day before to confirm. They were suppose to call 1 hour before they came. No call, no show, no good.
Description of Work: None
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Contact information
299 Route 22 E, Green Brook, NJ 08812
www.healthmatespasinc.comService hours
Sunday:
9:30 AM - 4:00 PMMonday:
8:30 AM - 6:00 PMTuesday:
8:30 AM - 6:00 PMWednesday:
8:30 AM - 6:00 PMThursday:
8:30 AM - 8:00 PMFriday:
8:30 AM - 6:00 PMSaturday:
9:30 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
Healthmate Hot Tubs LLC is currently rated 4.8 overall out of 5.
Sunday: 9:30 AM - 4:00 PM
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 8:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:30 AM - 5:00 PM
Healthmate Hot Tubs LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Healthmate Hot Tubs LLC does not offer free project estimates.
No, Healthmate Hot Tubs LLC does not offer eco-friendly accreditations.
No, Healthmate Hot Tubs LLC does not offer a senior discount.
Yes, Healthmate Hot Tubs LLC offers emergency services.
Yes, Healthmate Hot Tubs LLC offers warranties.
Healthmate Hot Tubs LLC offers the following services: Spa maintenance, winterization, spa & hot tub repair.
Contact information
299 Route 22 E, Green Brook, NJ 08812
www.healthmatespasinc.comService hours
Sunday:
9:30 AM - 4:00 PMMonday:
8:30 AM - 6:00 PMTuesday:
8:30 AM - 6:00 PMWednesday:
8:30 AM - 6:00 PMThursday:
8:30 AM - 8:00 PMFriday:
8:30 AM - 6:00 PMSaturday:
9:30 AM - 5:00 PM