A1 Chimney

I recently hired A1 Chimney for a thorough chimney sweep, and I must say, I’m thoroughly impressed. Their team of professionals arrived punctually, and they left no stone unturned to ensure that my chimney was in top-notch condition. They were not only skilled but also exceptionally courteous, explaining every step of the process. What I appreciated the most was their attention to detail. They cleaned the chimney meticulously, leaving no mess behind. I can now enjoy safe and efficient fires in my home thanks to A1 Chimney’s expert services. If you want a hassle-free chimney sweep, don’t hesitate to call them.

They were very efficient. Very willing to do whatever it took to do the job and satisfy their customers.

I hired A1 Chimney for a chimney sweep, and I was thoroughly impressed with their professionalism and expertise. The team arrived on time, explained the process, and completed the job efficiently. They left no mess behind, and my chimney is now clean and safe for use. I appreciate their attention to detail and would use their services again.

Shortly after I posted my review And heard what I had to say, And then in an effort to make things correct because my feeling was that the person was trying to nickel and they offered to refund half the cost which I declined to go that far I did ask for a partial refund but not the level of half can make fair for them and to keep with average cost for such project. And highly recommend them. And I would recommend them. The company contacted me and they made the situation right. On the positive side, they contacted me and scheduled someone to come out quickly. I explained what I needed, which was replacement of a chimney rain cap. I was told the fee for someone to come out and inspect. I asked if that would go towards services, should I have chosen them and was told yes. The technician came out and wanted to do an inspection, which was fine - because one never knows. He was very pleasant - and used a drone to take pictures of the chimney. The company contacted me and they made the situation right. On the not-so-positive side, he kept trying to up-sell. I told him I only wanted the rain cap to keep rain out, because we plan to get rid of the chimney in year or two. He kept trying to tell me I needed it - even after I explained that the chimney is only for the current water heater, which we will replace with a tankless heater. He wanted to do the masonry and to install a second one, though it wasn't essential. He suggested the nice rain cap. We spent a lot of time talking about why I didn't need it. Then we get to the price... the initial price was ridiculously high. Beyond the range my research showed, so I said no. He offered 2, but still very high and I said no - only for what I asked for. Then he asked which one I wanted replaced and I said the one that is missing. Initially, when he thought he was getting $1000 out of me, he said the fee for inspection was waved. When it was just the 1 cap he said he would charge a lower rate. Thinking back, I should have seen those as warnings and gone elsewhere. But, I was worried about water damage and went against my normal rule. Get 3 quotes and then decide.

Office has a great customer service! Adam was great! He did a well job done! Very clean and organized!