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Ruffcut Plumbing Inc

Plumbing, Drain Cleaning, Kitchen and Bath Remodeling,

About us

Ruffcut Plumbing has been in business since 1984. We provide a high quality service to our customers.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Residential plumbing and heating repair including oil to gas conversions, boilers replacement, water heater, pumps & remodeling bathroom.

Services we don't offer

Forced hot air furnace systems or air conditioning.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
1%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 101 reviews

Ginny B.
06/2019
5.0
plumbing
  + -1 more
I used them for over 30 years. They were on time, meticulous with their work, professional and price was fair. They back up their work and always available.
Description of Work: I used them to fix the toilet, sink and heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


joan W.
06/2017
5.0
plumbing
  + -1 more
Wonderfully.....they went 'the extra mile'
Description of Work: Gas leak behind stove,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kim S.
11/2016
5.0
plumbing
  + -1 more
Did a great job, took about a 1/2 Hr. Very polite
Description of Work: Bathroom tub faucet leaked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOSEPH L.
10/2016
4.0
plumbing
  + -1 more
It went fine. I think sometimes they send out people who are not so experienced to us.
Description of Work: We’ve used Ruffcut to install a sink faucet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin F.
04/2015
5.0
home remodeling, plumbing
  + 0 more
The price was way too expensive for kind of work and not for the quality.
Description of Work: I used Ruffcut Plumbing to new install two new kitchen sinks, install a new sump pump and replace two gas lines and our barbecues.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,300

becky J.
02/2015
5.0
plumbing
  + -1 more
We have a good experience. We use them all the time. After fixing the toilet, it is working fine. I called for an appointment and they came the same week. They came within two days. They would have come the same day but I said that we have another bathroom and it has no problem. I also said that I am willing to wait. I just wanted them first day in the morning. I said that I would just take the first appointment that they have whenever they have it. They came out promptly.
Description of Work: We have a local plumber, Ruffcut. They fixed the toilet and they had to put a part in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard D.
09/2014
4.0
plumbing
  + -1 more
It went fine. They had to postpone it a couple of days because the previous week, they got involved in a job bigger than they estimated. They called that they can't make it today and that they will do it another day. They got the job done and they are nice to talk to.
Description of Work: Ruffcut Plumbing Inc. installed new fixtures in the sink and ripped out the old garbage disposal in the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Roseanne T.
06/2014
5.0
plumbing
  + -1 more
Excellent. Professional, prompt, courteous, neat and cleaned up after himself. Wonderful experience. Would use again.
Description of Work: Changed our bathroom faucet and kitchen faucet. Cleared leak under sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Govert B.
03/2014
5.0
plumbing
  + -1 more
I would use them again, because It is very hard to find a good plumber these days and ruffcut is a reliable plumber. I highly recomend them.
Description of Work: Rerouted water lines.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

JANET D.
09/2013
2.0
plumbing, drain cleaning
  + 0 more
opened my kitchen ceiling and found a hole in a pipe. Two plumbers returned 3 days later to replace pipe. I continued to see a leak several times within the following week. Called them and the and quot;receptionistand quot; had a real attitude. When they returned my daughter was home and the plumber, Steve, had a bad attitude and was rude to my daughter. I had asked him to call me when he determined what the problem was and what needed to be done. He never called me. I assumed the problem was fixed since no one called me. the next morning...first shower taken....water dripped right into my kitchen again through the ceiling. I called and the woman was again rude to me on the phone. The owner called me back later in the day. He said. and quot;Oh sorry, i didn't call, but you know we are a very popular plumbing business, and I just didn't have timeand quot; I said , so you knew I'd still have a leak and you didn't tell me. He did know but didn't seem to care. I had to finish the job myself by applying more caulking to different areas of the shower. Boy was I annoyed.
Description of Work: worked on a leak from bathroom

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$400

Barbara K.
08/2013
5.0
plumbing
  + -1 more
One of the best experiences I have had with regard to repairs. Their service was professional, thorough and efficient and cleaned up after the job was complete!! I would not hesitate to call them again or recommend Ruffcut to my friends!
Description of Work: Replaced Shower Valve stem and Toilet Complete toilet tank kit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bernice B.
08/2013
5.0
plumbing
  + -1 more
They came in and took a look at the leaking tank. They needed to order the part and then schedule time for them to come back as soon as possible once they have the part to replace it.
Description of Work: I last used Ruffcut Plumbing a couple of weeks ago to repair an expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

JANET P.
05/2013
5.0
plumbing
  + -1 more
Turned on the water to my exterior faucets in the front and back of the house. One was leaking at the exterior faucet and the other was leaking in the basement where the shut off valve is. Ruff Cut answered my call immediately and had someone at my house on a Saturday which worked out great for me since I didn't have to miss any work. They are always prompt and professional. Have used hgtem before and will do so again.
Description of Work: Fixed leaks.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Allan D.
05/2013
1.0
drain cleaning
  + -1 more
I didn't like them, so it's unlikely that I would use them again. They were the ones who charged not by the time, but by the job. The guy who worked was totally incompetent and could not do the job, charged me a fortune, and I was really pissed. They really overcharged.
Description of Work: I used Ruffcut Plumbing for drainage problems in the bathroom sink.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0

$200

Floria G.
05/2013
4.0
ceramic tile
  + -1 more
Ruffcut Plumbing Inc was okay. They gave me good information about their various services.
Description of Work: I got a quote from them.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald L.
04/2013
5.0
plumbing
  + -1 more
It went very well. I am still happy with the results 3 months later.
Description of Work: Fixed a leak in a bathroom sink....by tightening a loose connection and fixed a difficult shower control by tightening a screw. The worker attempted to clear a clogged line with the snake he had on his struck. When that did not do it, he identified the place where the clog was and called another worker to do a more powerful snake technique. The affiliated worker arrived in 2 hours and cleared the line. This is the third or fourth time I have used this outfit and they have always done a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Joan O.
01/2013
1.0
plumbing
  + -1 more
We used them before for little things, fix a toilet, etcetera. But on this job they just didn't want to deal with a and quot;problemand quot;. They seem too busy with other customers to work on anything more complex. Sorry to give them this review, but over 3 months without a shower facet was ridiculous.
Description of Work: Called them for a leak. After 2 visits, the owner finally help confirm leak was there and said facet was old and could not be replaced unless Delta made it. Waited over 2 months for Delta to deliver facet with little or no communication from Ruffcut. Finally, 3 months later, facet was delivered and technician said it was wrong size and had to be reordered. Now they will not return my phonecalls and I've gone to a new plumber and got facet replaced and job done. They were trying to save me money by ordering from Delta, but they didn't consider how long we'd be without a shower and really didn't look at the whole picture.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Vitaly G.
12/2012
5.0
plumbing
  + -1 more
Punctual, courteous, efficient - truly professional
Description of Work: Cleaned a slow shower drain and checked toilet for leakage

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gregory V.
11/2012
5.0
plumbing
  + -1 more
We have had a leak in our living room ceiling that is not constant, but only happens occasionally. It is very slight, but does cause some buckling of the plaster and some moisture on the floor. We asked Ruffcut to determine whether the leak was coming from the drain for our laundry room, which is almost right above the leak. The plumber came at the time appointed for the visit, and examined the leak and the laundry room, including the drain pipe. He was able to determine that the leak was not coming from the drain pipe, but without opening the ceiling could not determine the source of the leak. Due to the small amount of water leaked, he did not believe it would justify this large and costly job.
Description of Work: A plumber from Ruffcut came to our house to investigate a leak emanating from our living room ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Catherine K.
10/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We have been using Ruffcut Plumbing for many years for plumbing. They choose good products and did a good job. For whatever reason we have called them they always come quickly and have taken care of things professionally.
Description of Work: Ruffcut Plumbing installed a brand new heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Floria G.
10/2012
5.0
plumbing
  + -1 more
They did a good job. No problems. I was satisfied. They had to come back a couple of weeks later. They did not charge me the second time they came out. It was a flat rate, I would not take anyone on hourly. It was a fair rate. It was very good work. When I called them back they came 3 days later. They were on time. They were very professional and satisfactory.
Description of Work: I used Ruffcut Plumbing. They came out 3 weeks ago. The first time they came out was 274 dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Michael B.
10/2012
5.0
plumbing, home remodeling
  + 0 more
Was a great experience. The whole team was thoughtful, careful and neat throughout the project. They have since come back to work on other smaller items and the experince has been the same.
Description of Work: Ruffcut was responsible for all of the plumbing and gas lines for our home renovation. It entailed all new or re-done work for the basement (new bathroom), 1st floor (redone bathroom and relocated 1/2 bath) and parts of the 2nd floor. New kitchen with new layout/pipes/gas and changing the location of all plumbing lines coming down from the second floor, through the 1st floor and into the basement. Very extensive work. Note on the cost, it was part of the overall project so exact amount I can't recall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

barbara K.
08/2012
1.0
plumbing
  + -1 more
I made an appointment with them for August 21 between 1and 3. They never showed up. They never called to cancel or postpone or apologize for not keeping the appointment.
Description of Work: .

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ron V.
08/2012
5.0
plumbing, drain cleaning
  + 0 more
Ruffcut's work is excellent, and its prices are fair. The technicians were polite, arrived on time, and did a good job. Furthermore, you always reach a live person when calling the office, and the office staff is always polite.
Description of Work: They addressed a toilet problem, a clogged drain, and a corrosion issue with my boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

THOMAS S.
07/2012
5.0
ceramic tile, plumbing, home remodeling
  + 1 more
They were prompt, helpful, knowledgeable, professional.
Description of Work: We got an estimate for partial remodel of a master bathroom, including vanity, countertop, shower stall.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 1108, Glen Rock, NJ 07452


Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Heating and Air Conditioning,
Ceramic Tile,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps,
Drain Pipe Installation,
Gas Logs,
Fireplaces

FAQ

Ruffcut Plumbing Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Ruffcut Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ruffcut Plumbing Inc offers free project estimates.
No, Ruffcut Plumbing Inc does not offer eco-friendly accreditations.
No, Ruffcut Plumbing Inc does not offer a senior discount.
Yes, Ruffcut Plumbing Inc offers emergency services.
No, Ruffcut Plumbing Inc does not offer warranties.
Ruffcut Plumbing Inc offers the following services: Residential plumbing and heating repair including oil to gas conversions, boilers replacement, water heater, pumps & remodeling bathroom.
Forced hot air furnace systems or air conditioning.

Contact information

PO Box 1108, Glen Rock, NJ 07452


Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed