Preferred Property Improvements

He came over on May13th to assess the work that needed done. Said he will give an estimate in a few days. It is now June 1st. Still no word. Last contact was on May 16th. Totally unprofessional, if you didn't want the job, just say so. I shouldn't have to hound you to get a price.

Replaced an existing ugly Living Room/Dining Room carpet with beautiful Bamboo hardwood…total transformation…changed our entire home…Materials were picked up and brought to our home and job was done in 2 days with very little disruption to our lives! Thanks again

Company hired to gut main bathroom. Removed all tile and tub, sink, toilet. Identified and replaced wood rot and water damage and was kind about the incremental cost to the job. Again job on time, Steve was able to provide design ideas this time to save money and maximize the appearance of a small bathroom. The jobsite was always very clean which with 2 kids under 5, I really appreciated.

Company hired to remove existing wall to wall carpet including removing tackless. Carpet was fowl with cat odor. No problem. Replace with new laminate flooring. Beautiful job and done within a tight budget on time. Completely changed the Master Bedroom for the better

Bathroom refresh including floor, vanity, toilet and fixtures. On time, clean and quick. Just what this bathroom needed.

Full kitchen renovation. Steve helped every step of the way. Design, shopping, fixtures, advice, then did the demo, build and managed the counter top install and installed a beautiful new kitchen. He gave me plenty of options and helped me stay inside a budget and get the kitchen I wanted. The job ran an appropriate amount of time mainly because he was on point and so I were we…there were some challenges including uneven walls and floors and Steve made short work of it…when you do a kitchen you want a master craftsman with years of experience and Steve is the right guy for the job. Would not have done it without him.

Called this time with an emergency…tiles cracking in master bath led to a clear presentation of sub floor wood rot…we had to get a new floor in our master bathroom quick…which led to a new vanity, facucets, toilet, basically a new bath…Steve did it while we were on vacation. Totally trustworthy to work while we were gone…I was happy he was in the house…and what a great way to return home from vacation!

Deck was major addition. Timber Tech all the way. Plastic rails. Added lights on the posts, outside speakers , and a custom baby gate for the stairs. Deck was awesome. Passed all inspections first time (inspector said it was so well build a helicopter could have landed on it) and met budget and timelines given.

unknown

Worst service I have seen in a long time. Steve (owner) came to house on May 22 and we discussed three scopes of work. He told me he would have the estimates in a week. After two weeks and not hearing from him, I called on June 5 for a follow up. He committed to having me the estimates by the weekend or Monday (June 10) the latest. Never heard from Steve so I called Tuesday morning June 11 and left a message. On Tuesday night I received a call from Steve and his first words were "in lieu of writing you an estimate I wanted to call". Clearly, he failed at responsiveness and punctuality. It gets worse. After his initial opening line he tells me that he has never built a handicap ramp before and starts to make reference to non-applicable ADA guidelines. I had to explain the guidelines he should be using and help him understand how it should be done. We then proceeded to discuss the little wooden platform and steps. He did not have an estimate for this project either other then telling me the price would be between $900 - $1100. I thought to myself, I waited 3 weeks for him to guess at a price over the phone- ugh, so much for professionalism. And as for the shower repair, he did not have a firm solution or price other then another swag over the phone between $2000 and $2500. What a waste of my time. Out of three projects, I did not get a single written quote. From the customer's prospective, Steve did not want the work and he did not want to spend the time to prepare estimates (as indicated by the opening line in our conversation and his swags at prices.) As a side note, I work with contractors everyday, so I did my own estimate for the platform project to ensure I receive fair and reasonable pricing. The materials priced out about $150 and should have taken 2 men a half a day, total around $600. Received quote for $650 from another contractor. Steve's price was 50% higher. Bottom Line, I would never recommend this contractor to anyone!!!!!!

It went very well...I can't say enough Have used the company for 4 years for various projects...always happy...always done right

Excellent experince