Seldom do I write negative reviews, but I believe this company deserves it, due to their unethical, unprofessional and erratic behavior. To keep this brief: three out of the four times my wife and I scheduled an appointment to have our bathtub re-glazed, they were no-shows. Not only this, but they did not have the decency to even call and let us know, we had to call them, which, without fail, they always provided us with some outrages excuse. The time in which they did come, they were an hour late. They left a few air bubbles and marks in the tub, which they said they would come back to take care of. They failed to show up and call the next TWO times we scheduled an appointment. This is only a brief version. My wife and I each work two jobs and we had to take off to get stood up by these people, not even to have the integrity to call and apologize. Disgusting, pathetic and unreliable, I hold severe reservations for this company and I most highly recommend you look elsewhere for your future projects.
Description of Work: Tub Re-glazing
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Fred R.
08/2017
1.0
bathtub refinishing
+ -1 more
DO NOT WASTE YOUR TIME!!!!! I am flipping a house 65 miles away and told them that I would be there at 10am on Saturday. Edwin(the worker bee) texted me at 9:55 saying "This is Edwin". That's all. I called back and he went to the wrong house first. I called the main number and talked to Martin. He was not apologetic at all but he did offer me a 20% discount. The following week, no-showed again. I called and talk to Martin again, and as before, he was very matter of fact and no apologies. I should have known then what was up, but I gave them another shot. The next week, no-show #3. Edwin told me that the job he was on was running longer than expected because of intricate tile work, and it would be 4-5 hours before he could get there. He was very apologetic and offered to come out the next morning(Sunday). I told him that I was driving 65 miles and I would be there before 10am. He called me later and changed the time to 11am. He sounded very sincere. No-show #4. I called Martin and said he would call me right back. He did, and told me that Edwin was not coming, very blunt and with no explanation or apology. I flipped out and threw a few of F-bombs at him, which is way out of character for me. Please DO NOT use them for your own sanity. They are unreliable, liars and have no personal skills at all. If I could give them 0 stars, I would.
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Service Categories
Bathtub Restoration
FAQ
All In One Reglazing Services is currently rated 1 overall out of 5.
Sunday: 10:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
No, All In One Reglazing Services does not offer free project estimates.
No, All In One Reglazing Services does not offer eco-friendly accreditations.
No, All In One Reglazing Services does not offer a senior discount.
No, All In One Reglazing Services does not offer emergency services.
No, All In One Reglazing Services does not offer warranties.
All In One Reglazing Services offers the following services: Ceramic Tile and Bathtub refinishing.