Grace Mechanical Pumbing, Heating & Cooling

Unreachable, Broken Promises, Subpar Work I hired Pat from Grace Mechanical through my contractor last year for plumbing work. Despite having a clear scope and agreement, the contractor's delays meant that one item was left incomplete. We paid approximately $5k for the services rendered and agreed to complete the remaining item this summer. While most of the work was satisfactory, Pat failed to properly seal my sink drainage during a conversion from two drains to one. As a result, water and food shoot up from the drain when I use the garbage disposal. This year, I've reached out to Pat almost daily via call or text for over a month. He rarely answers the phone and occasionally responds with vague promises to call back, which he never fulfills. He contacted me once, stating he needed to check his calendar and would call back to schedule a time. That was weeks ago, and I haven't heard from him since. I've attached proof of the shoddy sink drain work and examples of the unprofessional communication I've experienced. As a paying client, this treatment is unacceptable and highly unprofessional.

I got some crazy prices like $6000. They came in and did the job for $1500. It was an excellent job and they put in hot water heater. My daughter moved in my father’s house and there were two hot water heaters and she was the only one living there. They repiped the water heater to one and took out the other one. If there is an emergency they will come right over. They do some of the best plumbing I have ever seen.

Excellent. On time, work done quickly and efficiently. Polite, and neat. Answered all questions and explained maintenance of the system. Very professional. Master plumber with much experience. Would highly recommend them.