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Air Professionals Heating & Air Conditioning

Heating and Air Conditioning

About us

When we started back in 1996, we had one goal in mind-providing area families with comfort solutions that fit not only their lifestyles, but also their pocketbooks. So, whether you need routine maintenance, emergency repair, replacement equipment, or a complete system, call us today. We're the people you can count on for all your family's home comfort needs. "Breathe Easy...We're Your "Indoor" Air Professionals!" You can also count on us to provide you with a system and solution that fits your family's unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Installation, Maintenance, Repair & Replacement, Heat Pumps, Ductless Heating & Cooling Systems, Humidifiers, Dehumidifiers & Indoor Air Purification Systems, On-Site Custom Ductwork Fabrication.

Services we don't offer

Geo-Thermal, Boilers, Hot Water Heaters, Commercial Work.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
1%
3
1%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 92 reviews

Paula L.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
Chris arrived on time, was very courteous, and performed the required maintenance. Highly recommended.
Description of Work: Yearly maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Air Professionals Heating & Air Conditioning
Thank you for taking a moment and sharing your experience. Chris takes pride in his work. Your review will please him! Sandy and the Air Professionals team

Jo Ann H.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
I had another company come to look at my furnace and they told me that I needed a very expensive repair. My gut told me to get a 2nd opinion and, at the recommendation of friends, I called Air Professionals (EXTREMELY HELPFUL OFFICE STAFF). Drew, my technician, was very courteous AND was extremely knowledgeable. He actually pulled the blower out, got into the bottom of the machine and thoroughly inspected. It seems the funny noise I was hearing was coming from a piece of paper and plastic that was inside the blower!!! The system is running well and is very quiet. Drew felt that, even with the expensive repair, I may have still had the noise problem. I will NEVER use another company ever again for AC and Furnace issues! Thank you Air Professionals!
Description of Work: Furnace was making a strange noise.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Professionals Heating & Air Conditioning
Thank you for sharing your story! We are humbled by your words and you put a smile on all of our faces. We look forward to a long relationship with you and your equipment! Sandy and the team at Air Professionals

Tim L.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Kemp ( technician) arrived on time and we were very pleased with his service. Would highly recommend Kemp and Air Professionals
Description of Work: Yearly Furnace maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Professionals Heating & Air Conditioning
Hi[Member Name Removed], Thank you for the positive feedback on you experience with Kemp. We appreciate your loyalty and patronage. Sandy and the team at Air Professionals

MICHAEL D.
04/2018
4.0
heating & air conditioning/hvac
  + -1 more
Not bad. Was not thrilled to have to have a new unit installed. Overall they made the experience painless, minus the price of course. One technician that stopped by twice wasn’t the friendliest, but the rest were.
Description of Work: New unit installed after old unit failed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ANNE P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Technician, Doug Burk, installed a ''smart'' thermostat for me so that I can turn on/off heat and AC when I'm away and checked out the AC. He had told me about these thermostats on an earlier service call, and recommended the Honeywell that I bought. Installation was quick and Mr. Burk took a lot of time to explain how the thermostat works and how to control it from my laptop and/or smartphone. I am very grateful for the time he spent helping me learn the ins and outs of the thermostat, and how to download app, etc. Excellent service, as always. I especially want to commend him, and the girls who answer the phone and do the scheduling. They are always friendly and very, very helpful.
Description of Work: Technician, Doug Burk, installed a ''smart'' thermostat for me so that I can turn on/off heat and AC when I'm away and checked out the AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from Air Professionals Heating & Air Conditioning
I am so glad that Doug was able to assist you with your thermostat and instruction on how to use it. You put a smile on all our faces with your kindness! Sandy and the staff at Air Professionals

Susan C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. This company is excellent to work with and did a good job. I recommend that if you are looking for heat/cooling help or replacement call this company.
Description of Work: My HVAC system was over 30 years old and required a complete replacement. I shopped around and decided on this company and I'm vey glad I did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Professionals Heating & Air Conditioning
Thank you for your business. I am so glad we could be of assistance to you in helping you make your decision to replace your furnace and air conditioning system. We look forward to taking care of the comfort in your home for years to come. Sandy and the team at Air Professionals

Robert Y.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were good. No problems. They were professional.
Description of Work: They in stalled a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula C.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The service went great the furnace is working and pumping out air and I'm very very happy Additionally Jerry quoted me a price and although the furnace was more expensive than anticipated , he charge the price that he quoted
Description of Work: I needed a new furnace Jerry the owner called me back within five minutes of leaving a message This was about 9 PM He kept me posted on the price and the delivery of the furnace and made sure it was put in as soon as possible He was extremely professional and his prices are very very fair The best part is that he treated me like a family member and I'm very grateful to him and his service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Richard C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Workers were very professional, polite and on time. All work was done in one day as promised.
Description of Work: Installed AC and Heater Units in condo few months back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Klaus B.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are professional and very good. Everything is left clean and perfect.
Description of Work: They come out to do routine maintenance on an air conditioner I purchased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Svetlana D.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Drew from Air Professionals changed the fitting, checked everything. System was working fine. Great service!
Description of Work: Condensation pipe leading from furnace was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom V.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did such an unbelievable job that we called them again.
Description of Work: In our old house, we used them as well for air conditioning replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom V.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
The did a phenomenal job. It’s the one that I use all the time. I’ve got to get them in to do another air conditioning unit. I have used them multiple times, they are an unbelievable organization. It cost too much. I actually bid it against several other people. I plan on using them again this Spring.
Description of Work: Air Professionals Heating & Air conditioning replaced the whole air conditioning unit, one of our central air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Cynthia J.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Simple and quick. Always a friendly experience with the office staff and technician. Technician uses booties when in the house.
Description of Work: Winter tune up for two units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY ANNE P.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service. Technician Doug also provided information on the condition of the furnace as well as giving me recommendations on possible purchase of a wifi thermostat.
Description of Work: Annual maintenance service on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Lisa S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. I would've preferred that the tech Doug put on shoe covers as was done during past visits. This did not negatively affect my experience. Everything was done quickly and efficiently. I appreciated receiving a call from Inez the day before and the day of the appointment. I also loved getting an email with a picture and description of the technician coming
Description of Work: I got my first year furnace maintenance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juliya L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
install and every service since then has always gone very well. I find them very knowledgeable and professional. I have also had a couple of times I needed non-routine service and advice and I know I can rely on them to always provide honest good advice and perform the service. very happy and will continue to use also - I find them very accommodating in general and aiming to please
Description of Work: they installed my system in 2014 and have been servicing it every since

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Elizabeth C.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The guys replacing the unit were right on time and quietly and cleanly did a great job.
Description of Work: Our AC went out and we had Air Professionals come to evaluate since they had done an earlier seasonal check up. The unit had to be replaced (19yo, to be expected).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth K.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Excellent- very professional. Drew was great and explained everything step by step. Called the office in the middle of a heat wave. They were able to squeeze me in between appointments. Really appreciate the effort! They came when the company that installed the system and serviced it for the last ten years said it was a 2 day wait. Needless to say I'll be using Air Professionals from now on.
Description of Work: Emergency service after a storm on home AC, turned out to blown capacitor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Scott P.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are going to be putting in a new AC unit, based on today's inspection, so far everything has been fantastic.
Description of Work: They came to replace my air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Matteo A.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
They fixed the issue quickly and performed the maintenance promptly and professionally. I'm very satisfied with their work and will most definitely use them again in the future.
Description of Work: They fixed an issue with the thermostat and then performed the yearly maintenance,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Gregory P.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
I have used them in the spring and fall to service our combination unit for the past two years. I called them just prior to the Memorial Day holiday with a problem. They came out and said they thought the problem was with a part that turned on the condenser, but then they said it was the condenser itself. They told me they could not repair this make of heating/air conditioning system. I wondered how they could service the unit for two years but not repair it. The service man said he would check with his home office to see if they repaired this kind of unit and that he would call me back. I never heard from him so I called them back and was told they could not repair my unit. I will never use them again. The service man was on time the first time he came out and he was professional.
Description of Work: I used Air Professionals to service my heating and air conditioning system.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
5.0


Richard L.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
We solicited bids from several contractors. Air Professionals proved to be the most knowledgeable. It was the only company that recognized and understood the implications of installing two separate HVAC units within a configuration of shared return ducts. Upon learning of this critical nuance, we discussed it with the authorized HVAC supplier. The supplier confirmed that Air Professionals' observations and suggested installation approach were spot on. Every aspect of our experience with Air Professionals has been a delight -- from our initial discussions with Sean Ruffing in Sales, to confirming the suggested installation approach with the company's founder/owner, to dealing with the installation team led by Josh Petrocelli, to working with Erin on the office staff, to receiving thorough maintenance check-ups by Doug Burk. We are very happy we chose Air Professionals.
Description of Work: We installed two HVAC units and a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

MARY ANNE P.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
Looked at our system and made sure that we didn't need to get a new system, as another company told us we needed to replace it. They were prompt, informative, and honest. They didn't try to sell us anything. I would recommend them to others.
Description of Work: HVAC inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Diane R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
First and foremost, I want to say that I feel like family with the employees that have dealt with me. All have been friendly, courteous, and efficient. Every concern that I have had over the past few years have been handled expeditiously, appointments -- scheduled and not, have been made around my convenience. The installers arrived early in the day with two teams working simultaneously to replace furnace and air compressor. They accomplished much in an amazingly short time and cleaned up after themselves. All the functions of the new thermostat were thoroughly explained to me. I am completely happy with both the new units and the professionalism plus friendliness and efficiency of all the employees with whom I have come in contact. I highly recommend Air Proffessional for all needs pertaining to heat and air conditioning.
Description of Work: I needed to replace my furnace and central air unit because it was headed toward failure. I have been using Air Professional for a few years to service my units twice a year. They send a letter to me before the furnace/central air unit is due with an opportunity to schedule early for ten percent off. The service men who come always put booties on so they don't mess the floors, they are polite and efficient, and provide exact details of findings after checking out and servicing units. The furnace began double cycling over New Years. I called the on-call service man to tell him what was going on and together we determined that, as long as I had heat, there was no problem with waiting until the next day when the office had regular hours (this saving me an emergency charge). I had many concerns with safety issues but I was assured I was perfectly safe. At 7:30 the next morning, I received a call from their service rep to schedule a call that day. I decided to go ahead and replace both units and asked to have their salesman call. The salesman explained all my options and addressed all my concerns. He never applied any pressure and let me decide on my own which option to choose. They only sell Carrier products so any choice would be the right one. Two days later my new furnace and air compressor were installed. There was even an Angie's List discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Air Professionals Heating & Air Conditioning
Dear [Member Name Removed], Thank you for your kind words and sharing your satisfaction with Air Professionals! Time is very precious to each of us and we appreciate your taking the time to sit down and write your thoughts and experiences. Your experience will help others when they are trying to choose the right heating and air conditioning for them. On another note, it pleases all of us here to know that we have made you feel like family! Sincerely, Your Air Professionals Customer Care Team “visit us at [hyperlink removed]”

Contact information

843 State Route 12 Suite B5, Frenchtown, NJ 08825

http://www.airprofessionalsnj.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
19HC00061900

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Air Professionals Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Air Professionals Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Professionals Heating & Air Conditioning offers free project estimates.
Yes, Air Professionals Heating & Air Conditioning offers eco-friendly accreditations.
No, Air Professionals Heating & Air Conditioning does not offer a senior discount.
Yes, Air Professionals Heating & Air Conditioning offers emergency services.
Yes, Air Professionals Heating & Air Conditioning offers warranties.
Air Professionals Heating & Air Conditioning offers the following services: Heating & Air Conditioning - Installation, Maintenance, Repair & Replacement, Heat Pumps, Ductless Heating & Cooling Systems, Humidifiers, Dehumidifiers & Indoor Air Purification Systems, On-Site Custom Ductwork Fabrication.
Geo-Thermal, Boilers, Hot Water Heaters, Commercial Work.

Contact information

843 State Route 12 Suite B5, Frenchtown, NJ 08825

http://www.airprofessionalsnj.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM