Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Mr. Rooter Plumbing of Central New Jersey

Plumbing, Drain Cleaning, Water Heaters,

About us

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional DBAs - Mr Rooter Corp, Mr Rooter of Monmouth County, Pals Plumbing Services Inc.

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial plumbing & drain cleaning including faucets, kitchen sinks, garbage disposals, toilets, bath sinks, gas vents, water softeners, back flow prevention, sewer line, water heaters, clogged drains, pipe repair, septic tanks, video inspections & trenchless repairs.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.914 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
14%
3
14%
2
14%
1
7%


Rating CategoryRating out of 5
quality
3.6
value
3.1
professionalism
4.2
responsiveness
3.8
punctuality
4.1
Showing 1-14 of 14 reviews

Sarah C.
02/2019
1.0
drain cleaning
  + -1 more
First tech had to come back twice because the line backed up again during the first load of laundry I attempted. On the second try, he found tree roots in the line but broke part of the PVC pipe. A supervisor came for the third visit and explained that best case scenario I would have to pay "a couple hundred dollars" to have the broken section of PVC pipe replaced but that would likely break when they tried to separate it from the line. I didn't ask how much worse case would cost. After I thanked him for his time and asked him to leave my house, the supervisor came back to ask me how much I expected to pay. I shouldn't have to pay for their mistake, but was willing to pay for the new pipe since I likely agreed to that in the fine print on the iPad he had me sign. In no world is a 4 inch piece of PVC pipe a couple hundred dollars. Instead of admitting this undeniable fact, the man accused me of "only wanting to yell at him" when I did not raise my voice. The original job was overpriced, but I paid it because nobody calls a plumber when they have time for multiple estimates. Now I'm stuck with a broken pipe and back at square one.
Description of Work: Drain pipe needed snaking.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0
punctuality
1.0

$310

JOHN M.
06/2018
5.0
plumbing
  + -1 more
Mr. Rooter was the only plumbing service provider that responded to our plumbing emergency that occurred over the Memorial Day weekend. Our call was promptly answered by a live person (Donna). She communicated that all available plumbers were currently out on other calls, however one would be dispatched to our home as soon as possible. Within an hour, Donna called us and communicated that a Plumber was on the way to our home. Upon arriving, Vinny was able to quickly access the problem and worked quickly and diligently on our main line. We were grateful that we actually were able to get our plumbing emergency taken care of smack in the middle of a holiday weekend. Problem was been fully resolved. Vinny did a Great Job . Very happy with Mr. Rooter of Central NJ. They were there when we needed them!
Description of Work: Main Plumbing Line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

James H.
05/2017
5.0
plumbing
  + -1 more
.
Description of Work: Cleared a clog in an intermediate drain pipe, and replaced the clean-out tee cap.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa H.
04/2017
5.0
plumbing
  + -1 more
It went well--the clog was at the VERY end of the pipe, so I'm lucky he had a long snake.
Description of Work: Drainpipe snaked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

richard F.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven C.
10/2014
3.0
plumbing
  + -1 more
Commission based on time,seemed like serviceman was going to pad the bill by wasting time.
Description of Work: Give estimate

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Kimberly A.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

John C.
10/2013
3.0
plumbing
  + -1 more
They arrived on time, but they were extremely expensive (I later found out the going rate was much lower than they usually charge).
Description of Work: I had them snake out my sewer drain - from the house to the street.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$367

James H.
09/2013
5.0
plumbing
  + -1 more
His price was fair and a new toilet would have been $300 and I like that particular model so I want to hold on to it as long as I could. They dispatched their employees because they have a uniform that says Mr. Rooter on the shirt, I had several different plumbers from that company. They're very good, they know their stuff. If they don't have the part for it then they go to the supply store right there in Shrewsbury NJ. It is next to Eatontown so it would take probably a half hour or so to go and get a part and then get back. They looked a little on the high side on price. Even though they are a little on the pricey side, I like their reliability.
Description of Work: I used Mr. Rooter and it's under warranty. We had some toilet repairs and sink repairs. He replaced a flush valve where it exits the toilet tank, he replaced the seal and also the rubber stopper and the entire seal in there which is called the flush valve and it was $150 repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rich R.
07/2013
2.0
plumbing
  + -1 more
There was a leak in the bathroom sink faucet at my mother's house in Toms River, NJ. She suffered from Alzheimer's and had a full time caretaker who didn't speak English all that well. I live one hour and a half away - and needed to do everything by phone. Their plumber (who didn't seem all that experienced) replaced the faucet (alhough he had to come back several times). I felt the cost connected with resolving this issue was excessive and hey took the old faucet when we asked to leave it behind. I have several conversations with Tim Luketich (their Director/Operations) about an adjustment in the cost of the service and what happened to the faucet. He finally credited our account $100 but not after numerous phone calls and follow-up emails. I simply didn't trust this willingness to correct the situation - I kept getting the run around. . I would never use their services again....totally unprofessional and poor customer service....
Description of Work: They replaced a faucet in the bathroom sink which was leaking.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$600

Joy N.
05/2012
2.0
water heater repair
  + -1 more
Their work failed 3 township inspections. The gas line approval failed twice. I already have a gas line; this was just a gas line that ran 10 feet inside my home. It finally got approved allowing them to move on to the heater installation. That inspection failed once. Once the gas line inspection passed the manager of that franchise tried to up-sell me to the smaller instant water heater stating that the gas company would give a significant rebate, so it would only cost me $100 more - after the rebate. I asked him to send me the rebate information as I wanted to do a little research first after the inspection failure. Good thing I did. He sent me web links from the energy provider. It turns out the rebates he sent weren't even for MY gas company. That's pretty significant. He should definitely know the difference. If I hadn't researched this I would've been out over $1000 as my gas company had no such rebate.
Description of Work: My issues started in Jan & ended, finally in March. They were supposed to convert me from an electric hot water heater to a gas hot water heater.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Vickie B.
12/2010
4.0
plumbing
  + -1 more
They seemed to have a middle of the road price. They were friendly. They were on time.
Description of Work: They came and gave me an estimate on a toilet replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marie C.
08/2010
4.0
plumbing
  + -1 more
It was too expensive.
Description of Work: They roto-reutered our sewer pipes.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$300

Alicia M.
02/2009
5.0
plumbing
  + -1 more
Very good experience overall. I do not know much about pricing so I paid what they asked.
Description of Work: I've done couple of jobs with this company. Frozen pipes, Sump pump, water heater replacement.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    1720 Ginesi Dr, Freehold, NJ 07728

    http://www.mrrooter.com/central-new-jersey/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Water Heaters,
    Sewer Cleaning,
    Water Filtration and Softening,
    Septic Systems

    FAQ

    Mr. Rooter Plumbing of Central New Jersey is currently rated 3.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Mr. Rooter Plumbing of Central New Jersey accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Mr. Rooter Plumbing of Central New Jersey does not offer free project estimates.
    No, Mr. Rooter Plumbing of Central New Jersey does not offer eco-friendly accreditations.
    No, Mr. Rooter Plumbing of Central New Jersey does not offer a senior discount.
    Yes, Mr. Rooter Plumbing of Central New Jersey offers emergency services.
    No, Mr. Rooter Plumbing of Central New Jersey does not offer warranties.
    Mr. Rooter Plumbing of Central New Jersey offers the following services: Residential and commercial plumbing & drain cleaning including faucets, kitchen sinks, garbage disposals, toilets, bath sinks, gas vents, water softeners, back flow prevention, sewer line, water heaters, clogged drains, pipe repair, septic tanks, video inspections & trenchless repairs.

    Contact information

    1720 Ginesi Dr, Freehold, NJ 07728

    http://www.mrrooter.com/central-new-jersey/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day