Certified Mold Removal Inc.

Fast and reliable!

Thomas Candella did a great job identifying the source of the mold issue, managing and remediating the mold - this was my first experience with mold and Tom was very patient with all my questions. He was professional at all times - from the first call to Robert Kye, the owner to the last visit, putting up the drywall, painting and providing pictures for submission to the insurance - I highly recommend Certified Mold Removal, Inc for all your mold issues. Mold in the home is not healthy.

FANTASTIC COMPANY AND EXPERTS! Living with mold is disgusting and dealing with it is a daunting task. These guys came immediately, worked around my schedule and were incredibly professional and efficient. I would recommend this company to anyone!

Great! The team was very thorough and all work was completed in a timely manner. When we still had an odor issue a week later (after the job was done and paid for), they returned and set up equipment to purge the air for days, and now the odor (and the mold!) is all gone.

They did a good job with the mold removal as far as I know. I was not too happy with the drywall they replaced after the remediation was done. It was not even close to a quality job on that.

They did what they needed to do.

Some part is not good . some part is good . They were to expensive

I have no complaints they took care of their business, they were professional and I really cant compare them to someone else and they do what they say to you.

Peter inspected and did the tests. He seemed knowledgeable and answered questions easily, told me it was likely stachybotrys (the black mold, the bad one). Does he tell everyone that? I was told I would receive an email but got phone call instead- when I was upset about the $6,800 proposal for remediation (drywall removal, hepa air filtration, wall sealing due to "high mold content in air and surface") Robert blamed my home inspector and talked excessively about what I could have done for prevention of my situation. It was belittling. He also said "what, did you think it would cost $1,000?" How rude! Who would say such a thing? I am extrely suspicious of his "findings." I regret not checking here first. Robert preys on consumer fear and the reviews I'm reading here ring true to my experience. I asked for the findings and the breakdown of costs via email; I will update my report here.

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It went well and it was done correctly the first time.

Accessed the home and performed work on time.

I called this company to have my dryer vent cleaned. Apparently they never reattached the hose and when I went to use the dryer, the entire room filled up with steam, (ie: carbon monoxide). They sent someone out to fix the problem and a week later the same thing happened!!

Upon research, we were told that the fees for samples to be tested by a lab are approximately $20.00 per sample. What thought process does a business have to charge a consumer $350.00? As a result, this company was not even considered to do the remediation. Their estimate to do the remediation was equally overpriced. They are shameless and do business without conscience.

We feel like we were conned by this company. I should have contacted Angie's List before using this company. They will not show us the results testing and want charge us another $3,000 to fix the mold damage. We are elderly and we feel like we have been taken advantage of.

This business should be called "Absolutely Scam You". Phil charged $250 for the inspection and $350 for each mold test sample. He took 8 samples, for fees adding up to $2800. We have since learned of a reputable lab that charges $25 to process a sample. That makes for a pretty extraordinary profit. The customer - a senior citizen - was led to believe Phil would return in a week or two with a readout of the test results. But when it was made clear to Phil that relatives of the customer would be present at the readout, suddenly he said he wasn't going to come back but only give a readout over the phone. That's a pretty slim return for $3050 in fees. We have since learned from a reputable mold business that it takes samples, sends them to a lab, gives the lab report to the customer and prepares a remediation plan that can be taken out for bid, all for $395. Phil offered no lab report and no remediation plan - and charged an extraordinary amount of money to not do any of that. Sensing something wasn't right and, BTW, seeing (alas, too late) the poor feedback on Angie's List for this business, relatives advised the customer to seek other advice re: the mold. A second inspection was made - except this contractor performs inspections for free. When this new contractor learned what happened with Phil, he went ballistic and let the customer - and Phil - know in straight language that Phil was ripping-off a senior citizen. In hindsight, it is hard to argue with that assessment. Finally, making certain a belief that Providence does at times intervene to help stop the truly egregious, ABC News just the other day ran a TV special on scams in the mold inspection business. You can see Phil at http://abcnews.go.com/blogs/business/2013/05/4-tips-to-protect-yourself-from-mold-inspection/ as he beats a hasty retreat rather than answer questions about an assessment and recommendation he made at a house that had no mold. In this case, the undercover team used outside experts to verify no mold was present, yet Phil's $1100+ testing regimen - surprise! - did find mold, for which he recommended a $5500 remediation. ABC News captures on camera what this customer experienced live and in person: a rip-off.

Not well, $350.00 per mold test. Told us we needed at least 3, then charged $225.00 for an estimate

Absolutely Spotless sub contracts everything. Phil, the man in charge is rude and unpleasant. We never got the results of the airlift swabs and yet they charged us for it. They came in and assessed the situation and then they did the work. They ripped out all the paneling. They left a real mess - they had pulled wood out of the cinderblocks and left pieces behind. Then they painted over it! The job wasn't finished properly. I had to get a carpenter in to sort it out. The channel isn't properly attached to the house under the windows. All the water from the side of the house and the driveway is coming in the basement and the mold is dreadful.

They sent their inspector, Carl to my house who did the inspection. I thought it was quite thorough at the time. He also did an air lift swab, or an air quality test. I was told I would received those results by email the following week. Instead, Phil, the owner called me with the results. He gave me a quote of $1800 for the remediation. There were no details about the inspection Carl did as to where the mold was located, type of mold, etc. The report that I received was for an indoor air sample. No outdoor control sample was taken. Ergo, there is no basis for comparison that any mold in my house is high. This report is un-useable.

We set up a date and they came out. The guy walked around with me. He looked at everything, and I kept reiterating that we needed a written report. I paid him $120 plus tax. The guy left and said that we should hear from him by the end of the week. We didn't hear from them, so we called and spoke to Philip. We never got an estimate. They wanted an additional $350 for a written estimate, even though they had never indicated that it would cost more. Their website advertises a free estimate, but we didn't know that originally. This guy just blew the whole thing off.