Carpet & Flooring Centers of NJ Inc

Rep came to our home and showed samples. We selected carpet and agreed to a reasonable price which included rip up and disposal of old carpet. Carpet was delivered and installed by a very professional team of three experienced installers. Service was very efficient and included trimming some doors tightening loose floor boards and complete cleanup.

The installation team was professional, did a very good job and I am overall very pleased with the result. They were careful with the furniture and put everything back in place without any damage to my home. They arrived on time, we're courteous and efficient. I was surprised at how quickly the job was completed, especially on a hot summer day. I would recommend giving this company a try.

They did a great job. Sue was my contact and she was very helpful. We sat down and discussed what I should do as far as type of flooring. Since I have an older dog who has accidents in the house, we felt we should use the vinyl sheeting instead of laminate planks. I am glad I went with the vinyl because my dog has had accidents since the installation and it was so easy to clean up after her. Eddie and his crew did a wonderful job. They were very professional and cleaned up after each day of work. They worked very hard. It took them about 3-1/2 days to complete the job. I would highly recommend them to anyone.

After the initial email and phone call, Susan got back to me in less than 30 minutes. She explained that she did this type of work and that her tech, Kevin, was the best. She had Kevin call me and we set up a date to do the work. Kevin called before arriving giving me the exact time that he would be here. He looked over the scope of work and explained what he needed to do. He assured me that it would not take all day and he got right to it. About 2 hours later the work was complete and it looked great. Kevin was very professional and I thank him and Susan for a job well done. I would definitely use them again for my flooring needs.

I had to find a carpet company to replace my sister's carpets and vinyl flooring in her condo prior to selling. The work had to be done after she moved out and I was not able to be there during the job. Susan responded to our request for an estimate promptly and within a small window of time when I could be at the condo for the estimate. She had plenty of good ideas and helped us select exactly the type of flooring to meet our needs. The price quote was very reasonable, and there were no surprises. The removal of old carpets and vinyl and the install of new was done very nicely was done over two days. The installer was able to do a repair on cabinet bases in the kitchen. This meant we did not need to have another contractor do that added work. I was not able to be in New Jersey when the work was done. Susan and her crew really came through for me. If you are looking for a dependable outfit to replace carpets or vinyl you can't find a better company!

Kevin, the carpet repairman, did an excellent job of stretching out all of the carpeting in the identified areas plus a really nice job of matching up the dining room carpeting to the porcelain floor tiles.

This is my second experience using Susan Gibbs of Carpet & Flooring Centers of NJ, and I was not disappointed. She is very friendly, professional and above all else - knew exactly what I was looking for in regards to bedroom carpeting. I wanted the carpeting to be a neutral color and to match with the wall paint and bed quilt. She brought several samples and matched the color I was looking for perfectly. Also, the price was extremely reasonable and within my budget. The room looks terrific! The men that installed the carpeting were also great to work with. They gave me an appointment time of between 8:00 - 9:00 am and arrived at 8:15 am. This was a nice surprise since usually servicemen tend to arrive towards the later time quoted (sometimes after the time expected). He also cut up some pieces of extra carpeting I had left over from the last job and wanted to use as runners. This was another positive experience with this company and I will definitely be using them for future flooring needs.

Sue is great, first of all. She was very accommodating to my schedule, and was a pleasure to work with. She's very knowledgeable about the product and made some great recommendations for both material and color. Our carpet had to be ordered, and it came in exactly when she said it would. The installers who arrived were great guys, very friendly, and they worked fast. Granted I made it easy for them - I had removed the old carpet myself and left the tack strips behind. But I trust if they had to do that work, it would have gone just as well. I would gladly use this company again if I need carpet for another room.

Sue is an excellent sales person. She explained her products in detailed. She is extremely patient and knowledgeable. Her installers were wonderful. They paid great attention to detail. They were hard workers and cleaned up when they were finished. I would use them again and recommend them to others.

First off, I knew I was going to use them right after we met with the owner. Susan came right to our house and spend a good part of 2 hours showing us carpet and going over the project. Their quality is 2nd to none! The day of the install, her team showed up ready to go and spent almost 7 hours in our home replacing the carpet with brand new carpet and pad. They were professional, very experienced and a pleasure to deal with. We are going to use this company for all of our flooring needs going forward including our kitchen and bathroom floors. they have it all! Their pricing was very reasonable and they don't try and sell you the WORLD just to make a BUCK. PS: Made sure you get NYLON carpet. It's the best. We feel like we are walking on memory foam! Michael & Maione

Susan was great! She aimed to please! I priced out quality carpets from different companies like empire, smart carpets, etc and Susan by bar had the best pricing for the quality carpet that I was looking for. The installation was great too! I had no issues!

From the moment I called Sue, I was treated with professionalism and respect. I enjoyed meeting her when she came to measure for the carpet. She took her time explaining our choices and brought carpet samples for us to see and feel to jelp us decide. Sue gave us her recommendations based on our budget and our needs. We called her back when we were ready to begin, and she set up our installation in a timely manner. On the day the carpet was installed, a "dream team" arrived and were courteous and respectful. They introduced themselves and told me how the process would go and asked me if had any questions or concerns before they started. The carpet installers were strong, efficient and very helpful. I was amazed at how quickly they were able to move our large furniture and at how careful they were. These three gentlemen, Bob, Steve & Tony, are the kind of people that you feel comfortable having in your home. I was so impressed with their hard work and easy going nature. I would have no reservations whatsoever in recommending them to my friends and family (and I already have!) When they finished, all the furniture was expertly put back in place and they asked me to look around and make sure everything was in the original places. I could not be happier with the fine service of this company and would use them again without question. By the way, the new carpeting looks just perfect and I spoke with Sue after all was completed to tell her how happy I was! Great company- Great People- Great service!

We contacted Sue after reading all of the favorable reviews on Angie's List and am glad we did. We needed to replace the carpet in the finished basement of a rental townhouse. Sue came to our house with samples and recommended a carpet that she thought would work well for our rental. After selecting the carpet, we paid a deposit and were told we'd be contacted the following week when the carpet arrived to schedule installation. The carpet arrived the following week as promised and Sue worked directly with our tenants to schedule the installation. After stopping by to see the finished product, I was very happy with the quality of the carpet. I feel the price was fair for the quality of the carpet, ease of scheduling / installation, and was very happy with the overall experience. As an aside, Sue also provided us with some great suggestions about the flooring in our primary residence when she came to show us the carpet samples. The recommendations were great and I plan on working with Sue again when we are ready to replace the hardwood flooring in our own home.

Susan is very personable and was helpful in flooring selection. Her installers also were friendly and very professional in performing their work efficiently and in a timely manner.

All went well from estimates through installation. installers were very professional and proficient. would definitely use again.

She was great and we loved her. But we decided not to buy right then, but we just wanted to get an idea. We will use them when we decide to put carpet in our home, when we decide to redo flooring.

I cannot say enough positive things. Extremely quick and reliable! I attempted patching carpet myself and failed several times. Called Sue & was desperate for a quick repair. Her carpet repair man did not disappoint! Wonderful service, quickly scheduled, quickly done, & SO WELL DONE you can't even tell there was a hole! Will recommend to anyone and everyone thank you so much!

Ed came out to stretch carpet and felt the job was bigger than expected. Ed was very nice and stretched a little ripple out for me but, couldn't do the whole job without another person to help. Was supposed to get a call from Sue for another estimate and reschedule and got nothing. At this point, it just seems like they don't want the job and I'm not going to chase a company down so they can back track and quote me double. I was disappointed with the responsiveness and lack of communication.

Very professional, courteous and very reasonable. Very satisfied with the job. The crew was fantastic and also the owner, Sue.

Sue helped me pick out new laminate flooring for 2 kitchens as well as carpeting and laminate for a back stairwell. In the end her price was lower than that of Empire for higher quality, more expensive laminate and carpet. Sue was very responsive to my calls and always straightforward. The installers were quick and professional, even finishing faster than originally anticipated. The installation was perfect. There was one issue in that the installer accidentally put a couple of doors back into the wrong locations. But when they were contacted about the issue they came out right away to resolve it. I would definitely recommend this company to anyone looking for new flooring.

Very well satisfied with quality of carpet,workmanship of installers, and reasonable price.

A WONDERFUL experience. Susan is great to work with. She came to the house with samples so that i could choose what I liked and get the pricing right then and there. She takes the time to help you pick out what goes best in your homes (based on your decor) and what works in your budget. You can tell that she really cares and wants you to really love what you end up with. Her prices are extremely competitive and fair. The guys who she has to do the work are fabulous. They work very very hard. I dont even think i ever saw them stop to eat!. The work they did was impeccable. The floors and the carpet both look amazing. Both jobs (flooring and carpet) had soem challenges and they managed through them beautifuly. For the flooring the sub floor needed more prep work than we anticated and they handled it perfectly with no icrease to the cost. My master bedroom closet required a lot of 'cut out' work on the flooring because it have lots of shelving. The craftsmanship is EXCELLENT!!!!! The stairs also needed some prep work and the guy who did that was very thorough and the stairs look great We are THRILLED with the results. Susan also called duirng and after the job was complete to make sure we were happy. Note to future customers: Susan is extremely busy but makes time for the cutomer. If you get her voicemail she absolutely returns your calls!!! She was a pleasure to work with as were her crew and I HIGHLY recommend them!

We needed a carpet for our stairs before Thanksgiving.... Suzan did not guarantee it, but she promised that she will try.... and she delivered on this promise. The carpet is beautiful, workmanship was excellent, and it was installed before the house was filled with guests... We highly recommend her!

Susan responded to my query right away and was able to meet me at the new house that same afternoon! She was very pleasant and friendly, had great a great product and knowledge about the product but unfortunately I was looking for a remnant because I had a very tight budget for a 12x15 room. If it weren't for my budget - I would have certainly gone ahead with her services. I sincerely recommend her for anyone looking for good quality product - 100% nylon.

When we called them for an estimate they came out very quick. They took all the measurements and we negotiated at the price. They explained their products thoroughly. They don't charge the estimation that they make. The carpet was ordered but one of the carpet took longer to come because the manufacturer delayed out plan. The installer that came was really good. On the communication side, it's very difficult to contact them. We leave some message and they didn't call us back. They promised a carpet to be delivered to us and they have not yet been delivered as of today. It has been three to months now. The carpet quality is good, the installer is good but the only problem I have is the communication issue and the carpet that she promised to be delivered.