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Frey Heating and Plumbing

Plumbing, Appliance Repair, Heating Oil,

About us

You can expect our service team to be professional and courteous, to always make sure your questions are answered, and to do the highest quality work. We offer up front pricing so you know what you're paying before we begin to work. We’re confident you’ll find our prices to be fair and reasonable.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

We are the area's premier provider for heating and oil burner services. We specialize in cost-effective heating solutions, including furnaces and boilers. If there's a plumbing problem in your home, leaky toilets, water heaters that don't work, clogged pipes, sewer problems, low water pressure. We've seen just about everything and know how to fix it all.

Services we don't offer

Air Conditioning install and repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.9
value
2.5
professionalism
4.0
responsiveness
4.4
punctuality
4.3
Showing 1-4 of 4 reviews

Chris D.
08/2022
2.0
appliance repair, plumbing
  + 0 more
Have used them over roughly 4 times in 20 years never quivered over pricing. Called for service on there existing work that started leaking, told was $150 service charge and would be deducted from bill. Problem is this company now has astronomical prices they wanted $650 to replace the brass elbows they put on my peck cost to shut off water wow I can do that cut peck put new plastic elbow to fix rip off avoid at all costs there are plenty more plumbers around that will treat you fair.
Description of Work: Them to repair there work they did.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$150

Jane V.
09/2017
5.0
plumbing
  + -1 more
Excellent! Fastidious to detail, cleaning and advice. The customer service was outstanding, all services exceeded my expectations and the personal courtesy was present throughout the entire job. This is the 2nd time I have used Frey's Plumbing, I certainly will recommend and continue to use their dependable expertise.
Description of Work: Plumbing: pressurized well tank, new switch, filter changed, regenerated water softener, coil cleaning, installation of basement float pump and new faucet for sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Isabel S.
09/2014
2.0
plumbing
  + -1 more
A piece of screen fell in my toilet and I called Frey to come unclog it for me. The plumber came right out and fixed it but I found their pricing to be pretty high for a straight forward repair. It seems they just pick a price and hope you'll pay it. There was quite a bit of attitude from the plumber who came and by the end I felt like I was bargaining to get a lower price and it was still over priced. I probably would not use them again.
Description of Work: Unclogged my toilet.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Response from Frey Heating and Plumbing
Isabel, I’m sorry you had a bad experience. We are a local family owned company and have been in business over 30 years, we serve thousands of loyal customers in Sussex County a year, and we strive to create the best possible customer experience from phone call, to when we leave your home. We feel we provide great value for a price that's comparable to other local plumbing companies of comparable size, and feel our "flat rate" pricing model protects you from being overcharged. We regret that this was not your impression and offer our apologies.

Jesse S.
05/2014
5.0
unknown
Description of Work: I have been using Frey for a couple of years now to do general maintenance and had them install a new oil boiler and hot water tank last year. They are very responsive, show up on time, and do good work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    418 Rt 23, Franklin, NJ 07416

    www.freyheatingandplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Appliance Repair,
    Heating Oil,
    Propane Sales Services,
    Drain Cleaning,
    Wells and Pumps,
    Water Coolers,
    Water Filtration and Softening,
    Water Heaters,
    Appliance Repair - Small,
    Heating and Air Conditioning

    FAQ

    Frey Heating and Plumbing is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: Closed

    Frey Heating and Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Frey Heating and Plumbing does not offer free project estimates.
    Yes, Frey Heating and Plumbing offers eco-friendly accreditations.
    No, Frey Heating and Plumbing does not offer a senior discount.
    Yes, Frey Heating and Plumbing offers emergency services.
    Yes, Frey Heating and Plumbing offers warranties.
    Frey Heating and Plumbing offers the following services: We are the area's premier provider for heating and oil burner services. We specialize in cost-effective heating solutions, including furnaces and boilers. If there's a plumbing problem in your home, leaky toilets, water heaters that don't work, clogged pipes, sewer problems, low water pressure. We've seen just about everything and know how to fix it all.
    Air Conditioning install and repair

    Contact information

    418 Rt 23, Franklin, NJ 07416

    www.freyheatingandplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    Closed