Signature Deluxe Cleaning Services

Great work, very professional. Will definitely recommend.

Owner is knowledgeable, responsive, hires conscientious workers who clean as if it were their own. I have been a client for at least 7 years. Very happy and highly recommend Signature Delux Cleaners. Pricing is reasonable.

It's $175 per visit. They get A's all across the board. They are fantastic. They are expensive but they are well worth it. They are very flexible. Anytime I've asked for them to come and clean before a party or to take care of a specific task, they've always been on it immediately. I like that they use my cleaning products that I get to chose what they use to clean my home. I have pets. I have kids. I have an exotic bird. So there is certain things that they can't use in my house. I am more comfortable with being the one who provides the cleaning products. It's a small company so it's the same people that come every time. I don't have to worry about people being in my house that I don't know. I am very comfortable with them. I've used them probably 3 years.

unknown

They were amazing. Julie came with a team of 5 women because we were under a tight time constraint and they got the job done quickly and very, very thoroughly. Julie was an absolute pleasure to deal with.

DO NOT HIRE THIS COMPANY! How this company ever got an A rating is truly unbelievable. There is no way they even rate a C! Signature Deluxe maybe the worst service I have ever hired. Preparing for a large outdoor party and upcoming surgery, I had gotten a price from Julie weeks before. She toured my home and we discussed everything that I expected to be done, all the while telling me not to worry, everything would be taken care of, even after I had told her that a previous surgery prevented me from cleaning my home well myself. So nothing should have surprised her. To start, when you hire a housecleaning service, especially for the first time, shouldn't they be on time???? Not a 1/2 hour late??? Should you be told something like we're only doing what can be done by 11:00? Do I have to be shortchanged because they were late?? Should an employee scowl at you when you first meet them?? Or how about being mad that I have to used the kitchen to cook for this party the next day, and being told that I was going to trash the kitchen. When you hire a housecleaning service, especially for the first time, there's a list of things you expect to be cleaned, Right? Rooms, floors, bathrooms, glass surfaces, etc. And when you are reminded (more than once) that Clorox Clean-up must be one of the products you supply, along with rags and paper towels, you'd expect it to be used. And afterward, you expect your home to have that clean smell of the CC. Using it routinely myself, especially in the bathroom, on toilets and shower floors, I love that clean smell after and it lingers for a day or two! Having 3 toilets and 2 showers on one floor and another shower & toilet on another, that scent should be waft throughout the house. I do not think one squirt of the stuff was used anywhere! There was absolutely not one molecule of that residual scent anywhere in my home after Signature Deluxe left. I don't think they used any of the products that I gave them since I did not smell the scent of one cleaning product. How do you use only 1 inch of Mr. Clean?? I used 3/4 of the bottle just cleaning my window frames! And when one of the workers walks up to a 4 shelf plant stand with glass shelves and sees dust, shouldn't that worker simply remove the plants and clean the shelves??? Well, this employee looked at it, up and down, and turned around and walked away!! And who cleans glass surfaces using 1 or two squirts from a bottle of Windex?? It's not like there was only 1 bottle! And at the end, when you are asked to review the job, none of the floors, ESPECIALLY in the kitchen, should have a spot on them! I told Julie that I didn't think any of the floors had been cleaned, (maybe swept...at best), which she promptly picked up the mop and cleaned only the areas I pointed out and seemed rather p***** at that! To be fair, I did see a squeegee, wrapped in a rag that was dragged over the floor, but that's not cleaning! Top that off with the fact that Julie seemed annoyed that I even had the gall to point out that the floors were still dirty. When you point to an area at the bottom of the stairs and the owner says "Oh I forgot about that" and and I say, "yes, that should be mopped too" and she says ok, one would expect that it would the area not just be vacuumed. Not this crew! I don't think ANY of them had ever cleaned a home before, since they didn't know what to do! And I asked whether Julie had used them before and of course she said "Oh, yes, yes." I could go on and on, but the more I think about how I wasmade a fool, I only get madder and madder.

They've only been over two times but so far it's been good. The people are very nice, the prices are reasonable and they do a good job. I'm definitely using them again in the future.

unknown

She was responsive and everything with the estimate went great. We'll see how they do cleaning-wise.

They called me 20 minutes prior to arrival and told me when they would be here. They were here exactly at the promised time and worked diligently to get through the house. I have used them several times and have no problem leaving them alone in my home. I've not had any complaints about their service and I love having the awesomely clean house. I would recommend them to anyone who asks.

Honest, dependable and responsive, and responsible.

Julie came to my home & we scheduled a date & a price. There was confusion with the original date but we agreed on a new date. I was told they'd be here between 2-230 but they showed up at 315, no call or text, I had to text her to ask if they forgot me. She came, no apology for being late. House was very clean but things in my wall unit were not put back where I had them. One of the girls said I didn't have to stand behind her but she needed something so I stayed in case she needed something else. I stuck with her still b/c the cleaning itself was good. About a week before my second scheduled appt, I get a text that I was moved up to the following week w/o asking me if I was ok with that. We agreed to every two weeks, not three. At that point I said enough is enough & I cancelled. I have a new service that I am happy with. Julie did a good job cleaning but I just didn't appreciate the way I was given a runaround. As a paying customer, I expected a little more respect.

Julie is great to work with. She took the time to address my needs and concerns. And she was able to give me the timeslot that I requested and has been at my house on time consistently.

They are very open to any suggestions and also offer helpful suggestions. Julie has at least three people cleaning my house so that the work goes very quickly. I highly recommend Julie's service!

Julie and her team are wonderful, the team was very easy to work with and made the house sparkle. We were very lucky to find Julie and will be using her and her team going forward to clean our home.

I am very satisfied overall. The owner was extremely accommodating; she came to my house on a Sunday to give me an estimate, and I got an appointment for the next day, which was great for me. A team of 4 women worked tirelessly for 3 hours against accumulated dust, mold and clutter. They even took books from shelves and put them back to do a proper dusting job, cleaned the toaster oven and got into long forgotten corners. They worked on windows, blinds and ceiling fans. I was very pleased to see my house so clean at the end of the day. Great job! Revision 1- a few weeks later: While I was quite happy about the cleaning job, I have to mention that the ladies did me a big disfavor when dusting around my "clutter" . For instance, they took books out of shelves to clean them thoroughly (which I appreciate) but put them back in a different order, and in some cases I ended up with bent covers (which annoyed me). Some knitting projects have to be restarted, much to the annoyance of my wife. Boxes and furniture were moved out of corners to clean behind (again, nice, I appreciated the work) but put back in different places, leaving me to guess where everything is now. Julie admitted before leaving that "everything is somewhere", but in hindsight, this has caused my family a lot of frustration as we have had to search a lot especially for smaller items and needed to sort through many boxes that contained different things than before. Maybe other families have a lot less "stuff" and won't have my kind of problem; I can only recommend you agree upfront that either there's no need to thoroughly clean hard-to-reach or cluttered areas, or insist that everything be put back as it was found. This experience left my house much cleaner than before, but overall did not work out for my family. Revision 2 - after talking it through with Julie: I discussed my experience with Julie in person. We agreed that the issue was in our understanding regarding what should and should not have been touched as part of this cleaning job and how the situation was handled; she apologized and this case is now "closed" for me. My recommendation remains to agree upfront what exactly the cleaning job entails so you don't end up with both parties unhappy. I am revising my overall feedback back up to a B because the crew worked hard and the cleaning itself was nicely done.

This group is very thorough. Julie, the owner, is very friendly and knowledgeable and comes with the 2 or 3 girls each time. Flexible with what I want done each time. I like the fact that they use MY rags, vacuum, cleaners. Do not want someone else's "germs" in my house. My only complaint is not necessarily having a regular time planned in advance.

Julie and her team did a terrific job in cleaning the whole house. I was very impressed with Julie's flexibility since she was able to accommodate our tight schedule. In addition, Julie is extremely friendly and we liked how Julie and her team worked together nicely. They worked efficiently and the quality was excellent. I look forward to working with Julie in the future and highly recommend her.

They are reliable and they do a great job. They are very responsive.

Julia and her crew were on time and very polite, I was very happy and surprised when the house was done, they were efficient and finished the entire house in a timely manner, the cleaning was above and beyond my expectations. It was a very detailed cleaning from the bathrooms all the away to the kitchen. I highly recommended Signature Deluxe, after looking around and hiring different companies I finally found great people, hardworking and their perfection it is outstanding.