caseys discount cleaning service

You would have to be desperate to ever consider this company. They are absolutely the worst cleaning service I have ever encountered from top to bottom. The list of what they don't do is longer than what they do and because you never get the same crew twice the work is never what you requested. You will not receive a specific time for service and you will never receive a call to tell you when they are coming. The crews are nice enough, but will miss what you would consider standard services and, as previously mentioned, you don't get an opportunity to train to your specific needs because you never get the same crew. We have actually had to reclean after they've cleaned and we always cleaned and arranged before they came because we knew there was much they wouldn't do. Regardless, we tipped every crew $10 per person every visit because we are hard working people too. Moreover, the administration is a nightmare. "Cindy" the dispatcher or manager or whatever title you chose because you never receive a definitive description, is as unsupportive as you could possibly imagine and if you call her to discuss services she has a meltdown and berates you to the crews and describes you as "not a fit" for them. She arbitrarily decided that we weren't receiving service any longer without discussion and without calling us. We didn't know until the day of, a holiday which would have ordinarily allowed us to sleep in, that they weren't coming leaving us without service for weeks. We are easy going and nice people and continued to try to come to an understanding up until the final insult.

10/10 DO NOT RECOMMEND! The absolute worst cleaning experience I have ever ever ever endured.. Came and “cleaned” our new house on Friday 2/12/21.. They said on way be there before 12 and showed up at 1pm.. They showed up with a handful of supplies.. in their description of a deep clean they said scrub the floors... LOL they used a mop with dirty water... I had to spend all weekend scrubbing my new house in order for our feet not to be black and for us to be able to shower.. Your crew came in stating that I would have to pay more in order to have my windows, fans and fridge done when I had originally told the owner on phone how much needed to be done and she said $140.. not $225!!! now I understand that but none of that was done..everything looked like it got wiped with a dirty rag.. my bathroom cabinets still has toothpaste stuck to them from previous owners and my kitchen cabinets had grime all over them..they broke my transition piece on my hall stairs!!! & there were milk bottle stains on the floor that your cleaning lady told me was paint... but as soon as she took a rag to it it came right up... but she only fixed the one spot.. and it was all over the room.. I have 4 small children and wanted to take the stress off of myself by hiring you guys, and all it did was add more work for myself. The only thing that I can say was cleaned was my refrigerator.. and 2 of the bottom drawers were broken by your crew!!! and unable to be put back in. I am really absolutely flabbergasted by the work done in my home and when I addressed it to the owner via text I received no response.. but no problem cashing my check! A joke of a company. NO I HAVE NEVER HAD AN ISSUE WITH ANY SMALL COMPANY EVER BEFORE! And the OWNER DOES NOT HAVE MY PERMISSION TO TAKE OR SHOW PHOTOS OF MY HOME. WILL BE CONTACTING A LAWYER! THE UNPROFESSIONALISM IS SO DISGUSTING!!!! CASEYS CLEANING SUCKS!!!!!!!!!!!!!!!! They showed up late and stayed for 3 hours and my house is FILTHY!!!!!! The hundreds of terrible reviews speaks for itself! Hire them and you will find out the hard way!

Casey's Cleaning can provide a crew within 24 hours notice. However, the quality of work is dependent on the crew. Some crews are more thorough than others. The inside of the windows were supposed to be cleaned each time and were often not done.