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GOTTA HAVE IT POOL & SPA SUPLS

Pool and Spa Service

About us

Retail sales of pool & spa chemicals, parts & accessories. Service of pools & spas including openings, closings, maintenance service, vacation service and repairs. Retail sales of Harman stoves, stove parts and accessories. Service of pellet stoves including installation, repairs and cleaning services. Retail sales of local honey.

Business highlights

33 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

2.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%


Rating CategoryRating out of 5
quality
2.7
value
3.5
professionalism
2.7
responsiveness
3.0
punctuality
2.7
Showing 1-3 of 3 reviews

Liz D.
09/2013
1.0
pool cleaners
  + -1 more
Before we stopped using this firm they had caused several issues starting from charging a card with permission to over charging us for everything. When you have a long time client you don't start over charging because they trust you. At the end every thing they did was shady at best. Charging for stuff never done, taking our stuff as their own. Definitely find an different provider.
Description of Work: We used this firm for everything. Opening, closing, chemicals, installation of new equipment etc. trusted them until we started paying attention. Shame on us.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Russell A.
08/2011
2.0
pool cleaners
  + -1 more
See above.
Description of Work: I've been dealing with these folks for several years. Pool openings, closings, repair work, etc. Always very expensive. The latest is that during last winter the solid cover collapsed due to the fact that the water level had dropped ~4 feet due to a leak caused during the fall closing. (Liner, in-ground pool.) The cover was thusly damaged, and needed repair/replacement. They took it with them in April, and were supposed to get back with options/costs. I've heard nothing to date (end of August 2011) even though I've stopped at their shop at least once per week during July and August. "We'll get back to you", but they never do. Trying them by telephone is useless. Needless to say, I've learned my lesson and am heading elsewhere. I need a cover to close the pool which is soon, and am running out of time.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$125

robyn V.
06/2011
5.0
pool cleaners
  + -1 more
This company saved me from two weeks of stress! I was using a different pool cleaning service and they were just horrible. I needed my pool opened for the holiday weekend and after two visits from the previous company my pool was still green and gross. I called Gotta Have It and the friendly lady who answers the phone scheduled maintenance on a Thursday, the day before I needed the pool to be usable. Not only did the service man have my pool beautiful and in condition to swim in that night, he also stopped by the next morning just to make sure that it did not need any touch up vacuuming before my guests arrived (as it was incredibly windy the day before). I am forever grateful to them!
Description of Work: vacuumed pool manually checked chemical levels and balanced with chemical treatments opened pumps and skimmers filled my basketball hoop with water at the base without me having to ask inspected my automatic vacuum to ensure proper working order gave me information about self maintenance manually skimmed top of pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

    Contact information

    50 STANGL RD 3, Flemington, NJ 08822


    Service hours

    Sunday:
    9:00 AM - 1:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    GOTTA HAVE IT POOL & SPA SUPLS is currently rated 2.7 overall out of 5.

    Sunday: 9:00 AM - 1:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    No, GOTTA HAVE IT POOL & SPA SUPLS does not offer free project estimates.
    No, GOTTA HAVE IT POOL & SPA SUPLS does not offer eco-friendly accreditations.
    No, GOTTA HAVE IT POOL & SPA SUPLS does not offer a senior discount.
    Yes, GOTTA HAVE IT POOL & SPA SUPLS offers emergency services.
    Yes, GOTTA HAVE IT POOL & SPA SUPLS offers warranties.

    Contact information

    50 STANGL RD 3, Flemington, NJ 08822


    Service hours

    Sunday:
    9:00 AM - 1:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM