TJ Ortu Plumbing & Heating

TJ Ortu Plumbing and Heating arrived on time and completed all work as requested, answered all questions we had, and were very knowledgeable and professional. They use shoe covers and were very respectful working within the home space, which we appreciated. We would recommend this business and will use it again for any of our future plumbing and heating needs.

OUTSTANDING Service. Responsive to urgent need, prompt, and professional is all aspects of service. Best contractor project ever!!!!!!!

Prompt, honest, professional, reliable.

TJ, Knew exactly what was wrong & found the leak quickly. He was prompt coming to my home & showed he was a pro

Showed up exactly when he said he would, completed the job quickly, cleanly and efficiently at a very reasonable price. Will call him for all my plumbing needs from now on.

We were very pleased with everything. The work was great. They helped me move the old appliances to my garage and did great with the plumbing work. I would certainly hire him again.

We were very satisfied with work performed by TJ - He was professional and friendly and cleaned up afterwards. Would definitely recommend

We couldn't have been more pleased with the service we received from TJ. He was prompt and courteous with his communications, performed the work as quoted, and did an excellent job. I will continue to go to TJ for all of my future plumbing needes.

TJ was great. Professional, explained all work to be done. He cleaned area before leaving and was very pleasant. He's in my phones contact list for any plumbing work I might have in the future.

Incredibly well and professional, we had other companies quote us for essentially the same work (but they misdiagnosed the issue and wanted a lot more money to try and fix the issue). TJ was very professional and prompt and also honest, we have had problems with other companies trying to charge us for unnecessary work so it was refreshing that TJ came in a quickly diagnosed the issue and did not try to up sell. I would not hesitate in hiring these guys again.

He did a great job. He is polite, on time, returns phone calls, and I have recommended him to several friends.

Communication was excellent back and forth. Gentleman came when he said he would. He diagnosed the situation and found that the issue was minor and I did not need to replace the Fawcett with a new one (I had purchased a replacement prior to the service call) and fixed the current one. He also tightened it and it is now good as new!!! Very easy to deal with and most importantly the communication and punctuality was exceptional. Not a common thing among plumbers. He is now my new plumber.

He returned my call the same day and showed up at my door two hours later. He did a great job and used quality materials. He was very respectful of my house and offered to wear booties. He supplied his own towels to clean up after himself. I would definitely call again if I have another plumbing issue.

TJ was SUPER responsive to my calls and did a great job managing my expectations on both cost and timing. He is trustworthy, thoughtful and flexible and I find his prices to be very fair.

Terrific communication. He gave me an estimate over the phone. Showed up on time, very professional. Took longer than he thought, had to cut out a piece of pipe and replace. Only charged me what the estimate was for. Really nice guy - would certainly hire again!

After he arrived promptly, my parents decided they would like to have the sink replaced as well. TJ explained what size sink we need to purchase and how much extra he would charge. Since we needed go out and purchase a sink for him to install, he said he would come back at 11am. He returned right on time and proceeded with the work. Contrary to what it said on the box, sink we purchased was too large. TJ offered to go to Lowes with us to make an exchange and was such an gentleman carrying the box both in and out of the store. He disposed old sink to the dumpster, wore shoes covers inside their home, and took time to explain what we should do to have avoid problems in the future. He was friendly, prompt, professional, and excellent with cleanup. I strongly recommend him!!!

TJ and I communicated through text which is easier for me. He was able to provide me with a quote based on pictures I texted him. I appreciated this as an in home estimate seemed like a waste of both of our time. I found his estimate to be fair based on the other 2 we received. He and his assistant showed up on time (unlike our last 2 plumbers). They put shoe covers on which is important to me since I have white entry tile. I was on a time crunch to have the job completed. However TJ finished the job in the alloted time for the exact amount I was quoted at. I found him to be polite and personable. I wouldnt hesitate to hire him in the future or to recommend him to friends and family.

TJ did a gas pipe repair for us, coming out on a Saturday morning on veyr short notice. He did excellent work, and was extremely thorough; he found a second leaking pipe the gas company had actually missed and repaired that as well. We have a 3 month old, so a even a small gas leak causes a lot of alarm, TJ's responsiveness and quality work put us at ease! Wouldn't hesitate to call him for any future needs.

It went very well. He is polite and clean. He comes quickly, and let us know 15 minutes before he was due to arrive. He was careful to make sure the job was done correctly before he finished. It took a couple of iterations to make sure the joint was fully sealed

Could not have asked for a better experience. It took no more than 3 hours from the time I called Angie's list to the time the job was completed. The owner of the business was very professional and handled the job as if he were in his own home. It is comforting to know that there are contractors out there that realize that the future of their business depends upon the quality of the service and work that is done today.

I would use them again in the future.

We have well water with lots of sediment. We had a very small house filter installed by another plumber many years ago and kept having plugged sinks and washer machine filters/screens. TJ installed two 10" house filters one 5 micron the other 20 micron with a by pass valve (in case something happens with the filters and you need the water to flow around that set up). It has been 3 months now and it was worth every penny. We no longer have problems with plumbing fixtures getting clogged and reduced water flow. We found a online source for filters and they run about $50 for the two. In our case they need to be changed every 3 months. We would highly recommend TJ as he came up with the proper solution, did a great installation, and we can maintain it ourselves.

TJ and his assistant arrived earlier than originally scheduled. TJ was courteous and did a good job. The job took about 15 minutes. I think I was significantly overcharged and made that known to TJ. He did look a bit embarrassed but did not offer to reduce the price. He offered a lame excuse about overhead. For that I would not use him again. This was not an emergency situation. I had correctly diagnosed the issue when I spoke with him on the phone before his arrival. The job was to replace a valve seal.

Nobody wants to use a plumber, as in most cases its a problem!! In my case a hot water heater on a holiday weekend... TJ is a professional. He called back on a holiday, walked me through the issues and questions, and, even checked the warranty on my current broke hot water heater. His work was on time and clean.

I was very pleased with the service done, they returned my call about the job, arrived on time, and were very professional. I will contact them again in the future.