AMERICAN LEAK DETECTION - NORTH & CENTRAL NJ

The owner was surly and initially wanted payment in advance before his worker would do any work. We had gone to several different providers for estimates but chose American Leak Detection because they told us they had the equipment to look down the pipes and identify where the break was. We had some knowledge that the prior owners had been putting chlorine tabs in the skimmer basket rather than the chlorinator and that this could cause pipe damage. Anthony did identify a break in the pipes, cut out that piece and replaced it. He showed me the work and told me he had tested the pipe to make sure the water ran all they way thru from the pool pump thru the 3 returns in the pool. This initial work was performed in the Fall of 2013 and the pool was already closed so we had no way to verify the accuracy of his statement. When the pool was opened in the Spring of 2014 we found out that the water was not circulating thru the pipes. We called in the people that service our pool and they had to lay pipes above ground to push water thru the returns. I contacted Jackie in the main office and she said that the boss says the subsequent damage must have happened after Anthony performed the initial repairs. How could that have happened - the pool was closed. Anthony came out to test the pool and said there was an additional break in the pipes. He was supposed to have visually identified and repaired all breaks with the initial inspection. How could he test the pipes end to end - as he represented with his Fall 2013 repairs - if there was an additional break? I had just been diagnosed with cancer and was in no position to argue with American Leak Detection. We used the pool minimally that Summer 2014 but had it serviced regularly by our pool company. American Leak Detection never made good on the incomplete work they performed. They were miserable to work with. I would not recommend them.