Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CompuTech Support

Computer Repair, Computer Sales, Computer Training

About us

CompuTech Support is ready to provide a full range of On-Site tech support services to your home and business. We have extensive knowledge and years of experience needed to tackle all potential issues. We guarantee the most honest, reasonable solution every time. Expect a final cost less than any major retail competitor or consulting agency just because we try to do things a little different for you & your Computer. We provide FREE on-site Estimates for all our New clients. Plus Take 10.00 OFF your first service.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

On-Site Service & Repair, Upgrades, Networks, Virus & Spyware Detection & Removal, Firewalls & Internet Security, Data Backup & Recovery, Preventive Maintenance, Custom PCs, One-On-One Training

Services we don't offer

Web Design,Server repair,ipad,iphone or any screen repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

James A.
05/2014
5.0
computer repair
  + -1 more
Very prompt. Came to the house and worked on our schedule.
Description of Work: Cleaned out computer/viruses.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Randy M.
05/2014
5.0
computer repair
  + -1 more
It was great, the guy was real helpful, he showed up when he said he's gonna come. Price was reasonable..
Description of Work: I used CompuTech Support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria R.
10/2013
2.0
computer repair
  + -1 more
a new unit. Very unprofessional. I would not recommend this company to anyone else!
Description of Work: Found CompuTech on Angie's list for my elderly client. All she wanted was her computer to work for card games, reading emails and looking at the internet. Her current CPU was outdated. We purchased a refurbished one from CompuTech. Price and services were agreed upon. After he returned with the new unit, Bill convinced my client on a monthly service agreement. She didn't know any better and there was no one for her to confer with so she signed a contract ($200 cancellation fee) and an additional $35/mo. Total $335. She paid in full in cash so no sales tax was collected. She did not need monthly virus removal (already on computer) nor did she need monthly clean up charge!!!. He clearly took advantage of an elderly women on a fixed income! The computer later showed issues. Bill came back and took the unit back. Again, he delivered it when no one else was with her. She paid him an additional $238 for his service. Shouldn't the monthly service plan have been included? I wrote him an email last week on 10/24/13 and still haven't hear back. She spent $900+ on a new CPU, $335 for one year of service and $238 for additional services. She could have had

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$1,500

Response from CompuTech Support
Based on all issued given, all issues have been resolved and was completely satisfied by the client, [Member name removed] is a 3rd party that has no understanding of what was done as far as detail. We have been in business for over 13 years and never had an issue. If this was a problem it should have been address when the tech was on site. We resolve all issues as best as possible. People should have do write ups if they don't understand what has been completed. She was happy with the work. My company does not force anyone into something that doesn't make sense for them.. we explain everything in great detail. before any of clients agree to any service. If there is no understanding or communication we respectfully decline from the job. We build on trust with all our clients. I guess my company can't make everyone happy.

David T.
08/2013
5.0
computer repair
  + -1 more
It went very well. The owner worked on my laptop personally and did it promptly and was very professional. He told me exactly what needed to be done after he examined the laptop at my house then took it to his shop to perform all the work. I highly recommend this business.
Description of Work: Reformatted my laptop to remove several viruses. reinstalled all programs software and programs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary Lee G.
08/2013
5.0
computer repair
  + -1 more
Mr.Matais showed a great deal of patients dealing with a senior with limited tech knowledge. He was more then generous with his time and knowledge. He understood what I needed and worked around my schedule.
Description of Work: Salvaged data from a barely functional old tower and created a system so the information could be dispersed among 3 new computers, all 4 different makes (1 being an apple).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Michael P.
08/2013
5.0
computer repair
  + -1 more
Prompt professional service
Description of Work: Re program clean computer hard drive

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carrie H.
03/2013
5.0
computer repair
  + -1 more
My computer was running very very slowly and the screen was often "freezing." I apparently had a multitude of viruses and other issues. Compu Tech came to my home, took my hard drive, gave me direct instruction s as to their process and when to expect to hear from them after completing a diagnostic test at their location. They were great at keeping their word on when they would show up ,l when they would call, etcetera. Very professional. When they did call after the diagnostic scan they gave me a detailed explanation of what was going on with my computer, the viruses on it, and the issues that were in need of being resolved, along with the price it would cost. They returned my computer on the agreed upon day and time, connected it and set it up for me. I would definitely use them again.
Description of Work: they came to my home-checked out my computer. They were able to tell me while still at my home that I definitely had a virus issue. They explained their process, how long each part of the process should take

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andria K.
01/2013
5.0
computer repair
  + -1 more
Bill was very responsive. He came out right away. He assessed what needed to be done and gave us a fair price. He did the work within days and had my office up and running quickly. I would definitely recommend him to anyone, especially if you have a small business that has a network.
Description of Work: We had major issues with our server, network, and computers in our home office. Bill installed a reconditioned server, monitors, and a desktop computer. He then reconfigured the server as well as the other computers (4 in all as well as 2 laptops), wiped out viruses, put an automatic back up system in place, upgraded Windows, and cleaned out all the "junk" so that everything runs lightning fast and talks to each other perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

patricia N.
10/2012
5.0
computer repair
  + -1 more
Made recommendations. Set up monthly review of the computers for viruses. This is done remotely. Bill is very pleasant. and easy to work with.
Description of Work: Reviewed all our equipment. Found viruses and other problems with our computers. Repairs done. Se up wireless system for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Judy M.
11/2010
5.0
computer repair
  + -1 more
He?s just great! He?s so helpful. I have referred him to my neighbors. He calls you on his way to make sure you're there. You can set your clock by when he's here.
Description of Work: My son sent me a computer, digital phone, camera and TV and I had no idea how to use it all. Bill comes weekly to set these things up and shows me how to use them. I can call him whenever I need him. He has a monthly service where he updates my computer to make sure there are no viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

    Contact information

    P.O Box 234, Fanwood, NJ 07023

    www.computechsupport.net

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    CompuTech Support is currently rated 4.7 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    CompuTech Support accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, CompuTech Support offers free project estimates.
    No, CompuTech Support does not offer eco-friendly accreditations.
    No, CompuTech Support does not offer a senior discount.
    Yes, CompuTech Support offers emergency services.
    Yes, CompuTech Support offers warranties.
    CompuTech Support offers the following services: On-Site Service & Repair, Upgrades, Networks, Virus & Spyware Detection & Removal, Firewalls & Internet Security, Data Backup & Recovery, Preventive Maintenance, Custom PCs, One-On-One Training
    Web Design,Server repair,ipad,iphone or any screen repair.

    Contact information

    P.O Box 234, Fanwood, NJ 07023

    www.computechsupport.net

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM