ARC Electric

Bob came and fixed an outlet that was replaced by a previous electrical contractor. The previous electrician tried to 'fake' the repair he did for a 2 prong outlet to a 3 prong outlet. Bob identified the problem and repaired it correctly. The company scheduled the service the day after I called, which was crucial since this issue would have impacted the house closing.

Andrew came to our house to speak to check it out. Since the lights went back on that morning, he said to contact him after they go out again and he would return to investigate. The lights went out several days later and I called his office. It took several weeks of calling and leaving messages for him to finally get back to me. He sent Bob over to work on the problem. Bob believed that the problem was due to a failed junction box, but was unable to determine where it was located. After a brief discussion, we came to the conclusion that it would make more sense to rewire the first floor rather than breaking ceilings to find the hidden junction box. Bob said he would speak to Andrew who would create a proposal for rewiring. I waited two weeks and sent Andrew an email. Andrew responded that he was waiting to hear from Bob and get back to me. That was last week. Yesterday, there was an envelope in my mailbox from ARC, and I thought: OK, here is the proposal and we can move forward! But instead of an estimate, I received a bill for over $200 for Bob's services! I find this to be very insulting! I immediately left a message on Andrew's cell, but he has not returned my call. I first contacted ARC on July 3; it is now July 28!

All went as planned. Cleanup was an issue as the assistant electrician did not clean up well.

Andrew and his ARC Electric team were fast, professional and friendly. I would recommend them to anybody and intend to hire them again in the future.

I called ARC Electric based upon some suggestions I saw on Facebook and on their reviews on Angie's List. The initial call was very pleasant and they booked an appointment for an estimate the next morning. Though Andrew had to move the appointment a bit later due to delay from an earlier job, he called us from his cellphone to let us know AND the office called a short time later to confirm that he was still coming and to be sure the later time was OK. The estimate process went very well... Andrew asked thoughtful questions about what we needed and provided a written estimate for the work. He then mentioned that if we did want to move forward, he could begin the work that day and likely complete it on the following day. We called back to commit to the work, and Andrew said he would go to his supplier for the materials and would come to start work that afternoon. Andrew showed up on time and had a colleague with him. He said this would allow them to complete ALL of the work on that day...which they did. Their work was efficient and neat. Andrew called me over to show me the work and ask me questions a few times through the process. He explained how he cleaned up some bad wiring left by an earlier contractor and how we could upgrade/expand our service in the future because of the way he implemented the solution. All the work was done in a few hours and they left the space neater than it was before. All-in-all, Andrew and all of the other ARC Electric employees I had contact with were a pleasure to speak and deal with... I would not hesitate to use them again and would enthusiastically recommend them to friends and neighbors!

They were great! Showed up on time, were clean, and did a great job! I'd definitely use them again.

Very conscienous.On time and proactive. I would definitely use them again.

Very responsive, kept me informed of expected arrival time, found and fixed the problem with my phone lines very quickly and the rate was reasonable.

Arc repaired several broken outlets, ran a new line, fixed the wiring to a light fixture in the basement. No issues with the service, they were on time and the work was done as requested. I would use these guys again.

Andrew came by to give me a quote and the price was more than fair. The day before the work was to be done Andrew confirmed via e-mail and told me that Bob would be doing the work. Bob showed up on time, put down drop clothes, listened to my concerns about the installation and took the time to answer my questions before he started the work. While he was doing the installation I had some additional questions which he was more than happy to answer. When Bob was done he walked me through how to use the interlock kit and even suggested where I could get a twist lock cable to hook up the generator. Bob cleaned up and the place was spotless, even came in a second time to make sure he didn't miss anything. Would absolutely use them again.

Excellent. All the jobs were done on the same day. Andrew came in a Saturday morning which worked very well with our schedules.

His service was prompt and done well. I was surprised that the price for a ceiling fixture replacement was so high, inasmuch as the wiring was already in place for him.

Andrew and his team were very professional. He was very responsive, came promtly today and did a fantastic job with both work.

He was very professional, he was very very nice, he cleaned up after his work. He was also very prompt.

Andrew and his team were professional, courteous, reasonably priced, and a pleasure to work with (very friendly). They made certain that everything was done perfectly, and even went above and beyond what I was initially quoted and paid for. I highly recommend them and would use ARC for all my electrical needs in going foward. A+ Service

Aside from the above surprises ...GREAT

I called for an estimate on Saturday afternoon, the owner came out Sunday afternoon and the work was started and completed by Monday afternoon. I an very satisfied with the quality of the work and with the quick response and completion of the work.

They were very prompt and efficient. I was very pleased and would continue to use them in the future for all of my electrical needs.

Andrew installed lighting for my art studio. He has also repaired things for me in the past. He is very knowledgable and efficient. He is very well mannered. He is definitely top notch! It's a pleasure to have someone come to your home that you're comfortable having. I have recommended him to many friends and will continue to do so in the future.

Job was quoted after Andrew Depuis visited my residence on a Saturday. He informed me of the items I would need to replace the damaged post lamp. I got a new top for the post and bought a fixture for the front porch to match. He had one of his crew come the next Saturday to install. The job was done perfectly. New lights work just right. On at dusk and off at dawn.

Post Hurricane Sandy I have been working to correct a lot of what was done to get through that experience. Last on the list was to undo the "jerry rigging" I used to get generator power to my gas furnace during the two weeks we had no mains power. I needed a professional to ensure I correctly hooked the furnace back up to the mains service board. I called Andy in the morning and he popped by that afternoon. It was a simple task in the end. Andy was very courteous and gave numerous useful pointers whilst working on my furnace and replaced a breaker that had the wrong ampage. Andy was kind enough to reduce his minimum call-out fee for the job. ARC electric will continue to be my electricians of choice from this day forward, and I will likely need them back soon.

They were efficient, trustworthy and reasonably priced.

Andrew and his crew did a great job. They showed up on time, did good work and gave me a fair price.

Andrew and his assistant John were wonderful. Professional, prompt, did great work and provided friendly service. My house looks great. Would absolutely use ARC again as well as recommend their services to others. They know their stuff and no surprises.

This service went very well, he did an excellent job. He was professional and was here on time.