NJ Cabinet Outlet is a Wholesale Kitchen Cabinet Outlet in NJ. We serve the needs of homeowners for thier kitchen cabinets needs. We offer quaility kitchen Cabinets at low factory direct prices.
I repeatedly contacted the company by phone and by email to obtain quotes for cabinets that I was interested in. (When I say repeatedly, sometimes it was 4 or 5 times a day, for almost 8 weeks!). NOBODY returned my calls, or responded to my emails. I happened to be in the area one day so I stopped into their showroom (which was very difficult to find and a bit of a mess) to see if I could get a quote face to face with someone. The one man there was busy helping someone else (I did not have an appointment) and took down my information and what cabinets and sizes I needed with the assurance he would send me an email with the quote. I did not need a kitchen design or assistance with layout, just prices for a few pieces of which I already knew the dimensions. Once I had a name of an employee, I kept calling to speak to him directly and never received return calls. I finally did receive an email 6 weeks later, but the sizes were not what I had asked for and I sent a reply email asking for corrections. It has been over two weeks later, and I still have not received a corrected quote. I would NEVER use this company!! If they have such terrible customer service as to disregard a potential customer's business, I can't even imagine how the transaction/order/delivery/install portion of things would go!
Description of Work: NOTHING!!!
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
Lynn W.
02/2013
1.0
home remodeling
+ -1 more
It was not a positive experience, I am thrilled with my kitchen but I would never recommend using NJ Cabinet Outlet as a source.
Description of Work: My husband and I were so impressed with Paresh's design sense and obvious experience with all facets of installation and construction that we were willing to overlook that fact that he was understaffed. He has no one answering phones, submitting orders or following up on deliveries, it was very frustrating to communicate any of the details of the job. As a result we were very disatisfied, the cabinets he ordered were beautiful but were the wrong sizes, the tile man he recommended was a disaster, in the end I resorted to contacting Armstrong ( the cabinet maker) directly to resolve issues in the design, thank god they were extremely helpful and accomodating.
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Service Categories
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Countertops and Backsplashes,
Cabinet Making
FAQ
NJ Cabinet Outlet is currently rated 1 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
NJ Cabinet Outlet accepts the following forms of payment: Check