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Ned Stevens Gutter Cleaning

Gutter Cleaning, Gutters

About us

We have been providing reputable gutter cleaning services across the country for 60 years. Our unique approach is what sets us apart! Top quality gutter cleaning with rates as low as $139. Thousands of 5-Star reviews across platforms like Google, Birdeye, and more. All services are performed by trained and licensed experts. We don't outsource our service, this ensures our customers receive the highest quality service possible. We guarantee our work and your satisfaction is 100% guaranteed. We offer annual Gutter Cleaning Service Plans. Simply set it and forget it. The team at our gutter cleaning company will show up when your system needs it most.

Business highlights

20 years of trusted experience

Services we offer

Ned's Home offers: Gutter cleaning - Screens & covers - Gutter repair & replacement - Window cleaning - Pressure washing - Pest control - & Dryer vent cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.72,786 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 2376-2400 of 2786 reviews

Fred L.
06/2014
4.0
gutter cleaning, roof cleaning
  + 0 more
This turned out fine.
Description of Work: I purchased a big deal for $79 for Whole House Gutter and Roof Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Brett C.
06/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Overall, the communication was good in terms of scheduling. They were quick and from I can tell, did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Peter F.
06/2014
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: I used a coupon. I think they were worth the coupon. They showed up about 30 mins late, but seemed to do a good job. They offered other services but weren't pushy. Overall, I think they did a satisfactory job and would use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Debra V.
06/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: They cleaned gutter and made recommendations on what I need done to keep front porch from rotting out. A simple solution to a serious problem. I would definitely use them again and recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Jenniffer M.
06/2014
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned out the gutters and cleaned up the area around the house where debris fell. My only concern was the timeliness of their visit. They were scheduled to come on a Saturday, but showed up on the following Tuesday afternoon after my daughter called to say someone was outside and didn't know who they were. We would probably use them again. The guys were friendly and apologized for the confusion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$89

Lucia Y.
06/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: Cleaned off roof and gutters. Excellent job! No debris left behind, excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Frank S.
06/2014
4.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: They cleaned all gutters, re-secured some loose gutters and replaced a dented downspout. The job was done in less than 30 minutes because they worked from the roof instead of ladders. The gutters were cleaned well, but there was some debris stuck on the bottom side of the gutters after they flushed them out. After a phone call, they immediately came back and hosed it off better from the ground. It was still not completely cleaned off, but I chose not to pursue it further. | |I felt that the gutter cleaning was an excellent price, but other services offered seemed quite expensive. For example, they pointed out that some of my gutters were not completely secure and offered to fix it by replacing the original spikes with threaded spikes. This worked quite well but seemed very expensive for something that took about 15 minutes to do. They justified it based on the risk of working at those heights. So it seems to me that the great price for the original cleaning is based on the potential upselling other services. Of course this is not an unusual business practice and completely acceptable. Just be aware of it. | |All things considered, I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

yvonne H.
06/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: gutter cleaning and inspection |Did a good job as expected and arrived earlier than they thought they would. Glad they also clean up after themselves. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jimmy S.
06/2014
4.0
gutter cleaning
  + -1 more
unknown
Description of Work: They were on time, but they worked for about 15 minutes...not sure how that's worth $89. I guess my gutters weren't that dirty

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$89

james E.
06/2014
5.0
gutter cleaning, roof cleaning
  + 0 more
unknown
Description of Work: cleaned gutters and roof | |no problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Latricia R.
06/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Haidong X.
06/2014
4.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


michael S.
06/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Corrin D.
06/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Robert C B.
06/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Larry S.
06/2014
5.0
gutter cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Teresa R.
06/2014
2.0
gutter cleaning
  + -1 more
unknown
Description of Work: When I got home I believe they were wrapping up. The gutters appeared to have been cleaned partially and there was soot all over my house. The gentlemen advised that the water pressure was low so they were unable to wash off my driveway and house appropriately. I do not plan on pre-paying to use them again. Despite the fact that they advise that the house my have debris on it when they are done, I still didn't expect to have to wash my house off myself, which I did.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Response from Ned Stevens Gutter Cleaning
The customer is correct. We do indicate that there may be debris on the house and grounds that we cannot clean up afterwards. This has much more to do with the nature of the debris than our efforts, however. When someone uses us the first time, we have no idea the nature of the debris that is in the gutter and, more specifically, how long the customer has gone without cleanings. If you clean your gutters every 6 months, the cleanup is immaculate, beautiful. The longer you go between cleanings, the more decayed the debris is, the finer the particles, the harder to cleanup. Our primary objective is getting the debris out of the gutters and getting the system flowing properly. Secondary is ground cleanup, of which we only have a limited amount of time, and if the customer has gone years without cleanings, the debris won't be so much as leaves as it will be just basically blowing soft, mushy dirt out. When you blow leaves out, they fall straight down, and they are easy to control with a blower. When you blow out decayed leaves, it splatters, uncontrollably, and there is only so much we can do to clean up something like this. We could spend hours cleaning up a house where the gutters have been neglected, but we don't have hours. For an $89 deal, of which we only get a portion of, we have a very limited amount of time. We send email to each customer when they book a gutter cleaning warning them that, if they haven't had the gutters cleaned in a long time, and this is there first cleaning, that it could be bad. To put in all caps, YOU CANNOT IGNORE YOUR GUTTERS FOR A YEAR OR MORE AND EXPECT THE SAME TYPE OF AFTER CLEAN AS SOMEONE WHO GETS THEIR GUTTERS CLEANED REGULARLY. IT IS IMPOSSIBLE. The answer, moving forward, for anyone with this issues, is not to say, "I won't use them again because I was unhappy with the mess" but to say, "I recognize that, had the gutters been maintained on a regular schedule, this mess wouldn't happen, and if I stick with this company moving forward, the next cleaning will be 1,000 times better". In the end, skipping cleanings may save a customer money, but it never saves time. It's just like taking care of your teeth, if you don't brush on a regular basis, or go to get a dental cleaning regularly, what you save in time in money comes back in cavities and pain. I cannot stress this to anyone enough, and I'm going to put it in all caps: CLEAN YOUR GUTTERS EVERY 6 MONTHS, and if you haven't kept up with it, start now. The first cleaning will be rough, just like going to the dentist with some cavities, but it's never too late to start now. I'm sorry that this customer's visit was more of a pain than expected, but if they can see WHY the debris was the way it was, and they stick with us and call us in six months, I GUARANTEE them a much better cleaning, virtually immaculate. All we are is the tool to do the job. Only the customer has the power to use us properly and timely, or to not use us at all. The saddest thing that will result of us, most likely, is that the customer will probably call another company in 6 to 8 months, they'll come out and do a better cleanup BECAUSE we did the rough one this time, and the customer will simply think that the other company is just better because there isn't the same mess.

Augustine M.
06/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Clean gutter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Julia C.
06/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis P.
06/2014
4.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

Jennifer C.
06/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: They cleaned out my gutters - great job no debri anywhere. Plan on calling them again in the fall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

RONALD B.
06/2014
1.0
roof cleaning
  + -1 more
See above.
Description of Work: When provider showed up to clean my gutters I went to get my Angie's 5% off coupon. I had already paid for the Angie's $89 deal. By the time I found the coupon and went back outside, they had left (less then ten minutes). They left a bill for $120 in my mailbox! When I called the provider they were rude to begin with and told me they had no record of it--and to get back with Angie's List. (Aren't they supposed to know in advance, or at least to ask?) I did so, and called them back with my coupon number. I explained what had happened, emphasized I had already paid, and asked whether they were going to honor the Angie's deal. I said I also wanted the 5 percent off "first impression" discount. The male who took the call started calling me names, including ****sucker and a lot of references to God. He told me to "f*** off." I have no idea whether I'm going to get dunned by this company for a service I have already paid for, or, if they honor the deal, whether they're going to honor the 5 percent discount. This is a perfectly awful company. I can't rate it low enough. Nobody should be doing business with them. Please advise whether the company is going to honor the $88 I have already paid, and if so, whether I will be receiving the 5 percent discount. I DO NOT want to hear from this company ever again--about anything!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Ned Stevens Gutter Cleaning
Let me first begin this response by saying that I am in no way, shape or form defending my reaction to this customer. I should not have raised my voice and I should not have lowered myself by using profanity back at him. I pride myself on my professionalism and in this case I was not professional. Now, this customer called a customer service representative (she is the most adept at handling customer service issues) and I assume was not happy because of the bill that was left. Totally understandable, if you buy a coupon and get left with a bill it is cause for concern. However, we were not aware that this customer purchased the coupon (had we been aware then we most definitely would not have left a bill). Even now I am unsure if we were notified prior to setting up the service, but assuming that he did tell us of course we would honor the discount and that was what the customer service agent was trying to tell this customer. I was then notified that there was a situation and was told that this customer was ‘’cursing out’’ the agent saying that she was accusing him of not purchasing the coupon. This is also not the case. The agent is trained to try and get to the bottom of the issue but this customer was extremely condescending towards her when all she was trying to do was help him. She was asking him questions to ascertain how this could have happened but he was belligerent and cursing throughout their conversation. At the end of their conversation this customer was going to find the coupon and provide to us so we can apply it to the account. After the conversation the customer service agent was so shaken up at the way she was treated she had to excuse herself from her station to collect herself for a number of minutes. It was this reaction that upset me and I suppose I took the way he treated my employee personally. I am not defending my actions I am just giving an explanation for the reaction. When the customer called back he spoke to another supervisor and provided the coupon code to the supervisor in which case he did confirm that the coupon will be applied to the cleaning and that he didn’t owe anything. I am not sure why the customer is still contending that he is unaware of this. I then asked the supervisor to transfer the call to me. I introduced myself, and then told the customer that I did not appreciate the way he spoke to the customer service agent. He then said that he didn’t’ like the way I was handling the situation and then began to use multiple profanities at me, I then responded in kind. However I did NOT call him a ‘’sucker,’’ and I certainly did not make references to God. Why would I do that? Anyone one who knows me would know that I would never do that, nor did I call the customer any names. I will say the language that I used was not appropriate but I never called him any names. I do believe this customer had a fundamental misunderstanding for the process when purchasing an Angies list coupon, which I would have explained to him if I was given the opportunity. I say again, I do not want to defend my comments, as there is no defense at getting upset and verbally expressing that anger to the customer. Our company prides itself on being ‘’The Best’’ in all facets of the service that we provide to our customers. From the initial interaction that we have with the customer by phone or email, to the actual service itself and if need be, the final interaction between our company and the customer assuming that we fail to meet the expectations of the customer. Obviously I failed at the last facet of this customer’s experience with our company but I just needed to tell him that the way he spoke to the employee was reprehensible and I was going to see if he would apologize to her. In retrospect I don’t regret wanting to speak to the customer but I do regret allowing my personal feelings to overshadow my professionalism. If our company were not professional and didn’t take our professionalism seriously then we would not have an ‘’A’’ rating on Angies list. Nor would I have bothered to respond to this post if our reputation was not important to me, or our company.

jonathan S.
05/2014
5.0
gutter cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Joseph B.
05/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: Cleaned out gutters and blew off roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Harold B.
05/2014
5.0
gutter cleaning
  + -1 more
unknown
Description of Work: They arrived as promised, conducted the job, cleaned up. Would definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Contact information

9 Daniel Road East, Fairfield, NJ 07004

https://nedshome.com/services/gutter-cleaning

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutter Cleaning,
Gutters

FAQ

Ned Stevens Gutter Cleaning is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 6:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Ned Stevens Gutter Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ned Stevens Gutter Cleaning offers free project estimates.
No, Ned Stevens Gutter Cleaning does not offer eco-friendly accreditations.
No, Ned Stevens Gutter Cleaning does not offer a senior discount.
No, Ned Stevens Gutter Cleaning does not offer emergency services.
Yes, Ned Stevens Gutter Cleaning offers warranties.
Ned Stevens Gutter Cleaning offers the following services: Ned's Home offers: Gutter cleaning - Screens & covers - Gutter repair & replacement - Window cleaning - Pressure washing - Pest control - & Dryer vent cleaning.

Contact information

9 Daniel Road East, Fairfield, NJ 07004

https://nedshome.com/services/gutter-cleaning

Service hours

Sunday:
8:00 AM - 6:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM