Ned Stevens Gutter Cleaning

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They cleaned up and left everything looking great.  We were having some landscaping done and they even cleaned up a pile of yard trash that was on the side of the house.  I would highly recommend them and will use them again.

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I was not home on the day of service, but all work was completed to my satisfaction. They also left a note on the invoice alerting me to the fact that I needed a new roof, which I have since then replaced. I would definitely use this company again in the future.

They did a great job. They came in, took care of everything, and there were no issues. I may use them again.

Client was professional, punctual, and performed quality work.  However, I requested a quote for repair and called several times for quote, but they never provided.

Great experience. Would use again. Thanks!

After purchase of service, they contacted me that same day and asked for my address which I immediately sent back to them. Three days passed without hearing back, so I sent them an email. They responded back with an apology and said they have me set up for 5 days out and they would send me an official email in a few minutes. This email did not arrive. A few days later, I received an email that my scheduled appointment would be changed 2 days later due to icy weather(I can understand this as the town was shut down), but the day they had me scheduled for was a day earlier than I was told in the last email and never received the "Offical email". I would not have had anyone home the day they would have been there if the icy conditions would not have been present. The day 2 days later was still icy(I did not expect them to be able to come out this day), but I did not hear from them and they did not come (I would have been home in the AM as it was still icy). I got a voice mail from them the next day to say they would be out the next day, which fortunately worked out fine for me.
They came out and introduced themselves and asked a few questions about the work to be done. They proceeded to cleaning the gutters and re-nailing a loose gutter. After they finished, they cleaned everything up very well with no piles of leaves left or mud/dirt on the siding. They did a quick and thorough job and I am very happy with the work.
If the up-front communication would have been as good as the on-site work, I would have probably signed up for a twice a year contract. I will probably try them out again later again this year unless someone else on Angie's list is running a great special at the time I need another cleaning....hopefully the scheduling will be more efficient next time.

It went fine

It went great and the crew was very professional

They did a thorough job and notified me of possible future problems that may develop. My only complaint is that I purchased this in Aug 2013 and they didn't come onsite until Dec 2013.

Revised update 03/01/2014: to be fair, I reconsidered my previous review, and the company's response to it, and I agree that I did not contact them to schedule an appointment. I may have been called to inquire about scheduling, but I don't recall that happening. I'm not saying it didn't happen, I just don't remember it. Therefore, since it could have been me I agree it is only fair I should add this update.

One word. Exemplary!

It was a good experience. They were dependable, on time and they followed through.

Everything was excellent. They were able to do the work when I was not there. When I arrived home, they had left me a detailed report of what they did and did not leave behind a mess. They had good follow up. I would definitely use them again in the future. The results of gutter and roof cleaning are excellent.

They arrived when they said when they would and communication was good with them. I recommended them to my neighbor. I thought the price was also very good and I plan on a having them out for regular cleanings three times a year.

The service was okay, they did a good job. They came in and did the job, no complaints. They were real friendly, and I was happy with them. I thought the price was fair, and they were here when they said they would be.

It was an Angie's List Big Deal that I purchased for $99. I may have paid extra to have him do all of my windows. The guy who came was really good.

It was fine and I had no complaints. They sent out 2 people to do the job. The scheduling was fine.

Excellent Job and Prompt.  Sold me an add on product as well.   I am usually resistant to extra sales, but I need the extra work.

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These guys did exactly as advertised. They were quick, efficient but most of all, thorough. They cleaned up after themselves well and were easy to work with. Good communication from scheduling appointment, day or service reminders and follow-up for satisfaction. Would definitely use again.

Minor miscommunication at the start, but once things were set up, they were great.  They also didn't wash  my front screened porch and missed couple of spots on my driveway, however, when this was reported, they  were back the next morning and the job was complete. |They power washed my house trim (house is brick), my garage, a wooden retaining wall and my driveway.  They saved me a paint job on the house and the retaining wall looks almost new.

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