Ned's Pest Control

Overall, they did a good job.

They were excellent.

Excellent-

Very well done

Great. Very professional.

Great! They were quick and tidy.

Smoothly well done

Job completed in my absence

Great job!

Very well.

They are very inexpensive and very clean.

they arrived on time, were very professional and did a good job. i will use them again

In the fall of 2009 we contacted the company to clean gutters in a standard triple decker. We gave the approximate size of the building and they indicated they were able to do the job. The first cleaning went with out a hitch. They also recommended replacing the 3rd floor rear gutter and made a proposal. The sales department called to pressure us to pay up front for the cleaning service and also called to pressure to do the replacement job. In April 2010 they came and cleaned the workmen were trying to access the roof from the front of the roof and not the back. We decided to contract to replace the rear gutter and we were told the contract was canceled as it was too dangerous. The workmen who came the second time said if we arranged to have someone home they could access the roof and clean the 3rd floor rear deck gutter from the roof. The customer service rep told me this was against company policy. I questioned if the workmen even cleaned the 3rd floor rear gutter if their ladders were not able to reach it. The front of the building only has gutters to the 2nd floor. When you initially contact them they do not send anyone to the house it is done by phone and right away they pressure you to pay up front to get a discount. We did not pay up front. Their customer service representatives are very unprofessional, the email we received was exactly like this: We can no longer do service for this property. Our ladder's cannot reach the top. Best regards, The quality service manager called and was unable to explain the discrepancies of how the first team could do the work, recommend a replacement, a proposal made to replace a gutter and the 2nd team saying they would access the roof from the 3rd floor deck.

they have very good scheduling, they are prompt and come when they promise.

The overall work proceeded well. The workers we cheerful and courteous.

They came automatically, without me having to call them. When I initially called them for the urgent gutter maintenance work, they said they would come in only after I signed the contract. I wanted them to come in immediately. They completed the work recently. I didn’t renew the contract with them as I thought the service contract was excessive. I didn’t think it needed to be done 4 times a year. I could have renewed them for individual appointments, but opted not to do that.

I didn't like that they give you pricing over the phone without seeing the house (it was based on my measurements). They dropped the gutters off at the wrong house, resulting in the gutters being cut the wrong size. Their cleanup was terrible and I picked up a bucket full of nails, screws etc., resulting in a flat tire on my vehicle. I spent 3 hours cleaning up and another 2 hours getting my tire repaired. Their customer service people were very difficult to get in touch with. They did finally install the correct size gutters, but it took approx. 3 weeks, when they originally said 1 day.

I telephoned the company and got an immediate response, which was unusual. However, when I mentioned that I wanted someone to come and prepare an estimate, see what needed to be repaired, they told me they only quote by telephone. Further, they only repair gutters. I would have needed to contact another contractor to address any fascia board work.

They appeared to be very professional and competent. They were able to come out and do the work within two or three days of my original call to them. They did a nice job overall I think. I can't see inside the gutters to see if they are all cleaned, but the water runs through them better when it rains so they must have cleaned them out really well.

We hired this company because to clean the gutters of our house is difficult. He has set up a schedule to clean our gutters and the neighbors (who recommended him). He does not leave a mess for us to clean.

They did a terrible job and when it rains it doesn t even look like we have gutters. I would never recommend them to other people and I am very disappointed with the job. Everything looks sloppy and frankly we will probably have to have it all done over again by someone else in the years to come.

I was very disappointed with Ned Stevens Gutter Cleaning. They didn't test their work and they didn't get at the real problem which would have required digging. I watched them and they just pretended to dig. They kept telling me I didn't have to stay and watch. They left water running. They did not speak English very well. I did complain and was able to negotiate a lower price.

Called the company on a Friday morning, and the gutters were cleaned by the time I returned from work on Monday night. Gutters appear to be functioning well after a heavy rainstorm. The bill was left in the door.

We have used them for a year now and they have come all three times, have rung the doorbell before and after each cleaning and removed all debris. The first time they came they had to call (we were out) and get permission to remove a gutter cover that prevented them from doing the cleaning. They are easy to reach and seem to do a good job. The only small issue we have had is that they continue to try and ''up sell'' us to more cleanings per year. I have to call and reset the number of cleanings which they do promptly.

I called Ned Stevens service to have our gutters cleaned. When they arrived, they rang my bell to inform me of their presence. They cleaned all the gutters, removed the excess debris that they dropped on the ground, and re-rang my bell to tell me that they were finished. The bill was left in my mail box. (It was that simple!)