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Lumber Liquidators - Fairfield

Hardwood Flooring Sales and Installation


Services we offer

Hardwood flooring sales store.

Reviews

2.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
33%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Showing 1-3 of 3 reviews

Nancy L.
08/2015
2.0
hardwood floor
  + -1 more
unknown
Description of Work: August 2014: Poor counseling on choice of flooring material; where match to existing floor was paramount and cost was not a factor, I was counseled to purchase what turned out to be an inexpensive and inferior product (Builder's Pride)which was apparantly readily avialable. Approximately 1/3 of the material (solid oak)contained puttied worm holes and had to be discarded. At this point the job was only 2/3 done with no more suitable material left to complete the job. I had to order more material, and wait a full week for it to "season" and be installed. Again threw out approximately 1/3 of 2nd order. 3 of 4 LL salespersons were dismissive, unhelpful or augmentative at either time of order and upon compliant. Lumber Liquidators recommended Mighty Oak as installer. This company was terrible - did not return calls; hard to arrange installation, canceled installation morning of, due to illness of independent contractor. Mighty Oak had no back up plan or substitute ontractor. Despite repeated requests, Mightly Oak never arranged for removal of demo'd and rejected flooring materials. Never ever again would I use either company.
Rating CategoryRating out of 5

Justin S.
04/2014
5.0
hardwood floor
  + -1 more
No problems; salesmen were polite and knowledgeable. The wood flooring they recommended (bamboo) looks great and, at least so far, resists scratches and stains.
Description of Work: Supplied bamboo flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0

Yes, I recommend this pro
$4,200

michael K.
10/2012
3.0
hardwood floor
  + -1 more
The first he said was that there is no way I could have a hardwood floor because the basement was too dump, but I had the basement done. He also said I definitely needed a sub-floor if I did get wood because he also went down the basement. He tried to stir me to another type of floor other than wood which I did not want. He made it very confusing to purchase a floor. He also said I would have to get a dumpster which I did not with another service provider. He came on time, and he was helpful, but he never called back. I may consider using him in the future.
Description of Work: Lumber Liquidators gave me an estimate for hardwood floor installation.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation

    FAQ

    Lumber Liquidators - Fairfield is currently rated 2.6 overall out of 5.
    No, Lumber Liquidators - Fairfield does not offer free project estimates.
    No, Lumber Liquidators - Fairfield does not offer eco-friendly accreditations.
    No, Lumber Liquidators - Fairfield does not offer a senior discount.
    No, Lumber Liquidators - Fairfield does not offer emergency services.
    No, Lumber Liquidators - Fairfield does not offer warranties.
    Lumber Liquidators - Fairfield offers the following services: Hardwood flooring sales store.