I don't usually leave reviews, but when I do, it's because it's definitely deserved. You know when you are looking for a company that understands your request without trying to push an agenda or upsell something and gets the job right the first time? That's South Pacific. From Jen coordinating and providing follow-up on every step of the project to Rudy, a swiss army knife of knowledge and talent that made the work smooth, seemless and professional as it could ever be. Not only did the work was done ontime and within budget, he also was able to add some additional touches that I would've never thought of adding to the project. All this to say, I'll be using South Pacific again... and again.
Description of Work: Drywall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Cheryl S.
09/2020
5.0
drywall, flooring contractor, insulation, woodworking, home remodeling, interior painters
 + 4 more
Amazing job - would definitely rehire! Thank so much - we are so happy with the 3nd result. A true professional, and an expert at his craft!
Description of Work: Kitchen remodel
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine M.
08/2020
5.0
drywall, insulation
 + 0 more
Rudy was a pleasure to work with. He was prompt, efficient and did a wonderful job. We have had bad experiences more times than not with contractors and workmen in the past and, therefore, so appreciative of his skill, professionalism and work ethic. He cleaned up after every visit. I will use him again for any job I have. His office manager, Jen, is also a pleasure. Her responses to questions, scheduling and follow up were prompt and professional. A great company to work with.
Description of Work: Drywall, Insulation
Rating Category
Rating out of 5
Yes, I recommend this pro
Mrs B.
07/2020
5.0
drywall, interior painters
 + 0 more
Better than new! Perfect paint job.
Description of Work: Fix hole in ceiling where tree limb went through roof (slanted ceiling with 3 skylights).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Paolo B.
07/2020
2.0
home remodeling
 + -1 more
Services were not done. I was told by Jennifer on June 19 that someone will come to my house on June 24 around 5:30 to check the scope of work and to provide an estimate. I took a short day at work that day to accommodate them. Nobody came. Nobody even called. I left a voice mail on their office that same afternoon and an email. Nobody called back nor followed up. I know we're in a pandemic but still, you are in a people business. Someone should have called and inform me of what happened. I was inconvenienced and they were not so I guess they don't care or they don't need my money right now.
Description of Work: Bathroom renovation
Rating Category
Rating out of 5
Response from South Pacific Home Improvement LLC
[Member Name Removed], I am so sorry about what happened. Due to COVID we are working with an extremely small staff. I did send an email to cancel the appointment I am so sorry I don't know why you didn't receive it. I have not been in the office until this morning, I due sincerely apologize for any inconvenience this has caused you. I would have reached out to you sooner but as I said before .We due care about all called received and if you would still like us to come and give you an estimate I can set something up as early as the weekend work around your schedule. I am deeply sorry and take full responsibility for what happened. Again my sincerest apologies
Andre R.
06/2020
5.0
drywall, flooring contractor, woodworking, home remodeling, interior painters
 + 3 more
We have had the pleasure of working with South Pacific Home Improvement for two home improvement projects and as always, Rudy performed the job with to our complete satisfaction and not only did he finish the work, he exceeded out expectations with regard to the craftsmanship. He is very resourceful and as unexpected issues would arise, as in most projects when you start to uncover the minute details that you wouldn't expect, Rudy was more than capable of solving the problems and it is a testament of his expertise. He is punctual and always available to answer questions, he is honest and will not undermine you for an extra dollar, and he is hard working. Overall, I would highly recommend South Pacific Home Improvement, LLC company for anyone who is looking for home renovations without any reservations.
Description of Work: Kitchen renovation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilee B.
03/2020
5.0
ceramic tile, drywall, remodeling, woodworking, home remodeling, interior painters
 + 4 more
Rudy is awesome. He communicates well and spends time with you to confirm requirements, desires, and preferences. He goes above and beyond, using his own stash of materials when necessary or running to Home Depot when in need of missing parts. He is willing to touch up and/or fix anything that doesn't quite meet your expectations, always ensuring he makes it right. He is fun to work with, and we plan to hire him again.
Description of Work: 2 Bathroom Remodeling Projects: 1 Complete Gut and Overhaul + 1 Facelift
Rudy, and his crew were excellent. Showed up on time for estimate and sent quote promptly. Very reasonable price when compared to other Angie List contractors. We scheduled the work and they were able to work within our time frame. They even showed up on a Sunday to accommodate our needs. We added crown molding and paneling. Rudy didn’t try to price gouge us. With the Extras they still managed to complete project on time. Everyone that see our new Dining room raves about the excellent work. Being a contractor myself I’ve seen total hack jobs on crown molding Rudy was precious. He did some extra trim Work free of charge. We have more work in the house and I will most certainly be call South Pacific back. I would even recommend them to customer of mine. Thank You again for all your hard work. Don’t mind the non existent light fixture that’s my fault.
I met Rudy a year ago when he came to give an estimate on a project I was doing. I never had the work done but remembered him when my water heater broke (which in on the 3rd floor) and destroyed the below 2 floors. He came and gave me an estimate which was very reasonable and started 2 weeks later. It was a lot of work from installing new ceilings to new flooring. He cleaned up every day! I absolutely LOVE the job he did. (with the help of his son Jeffrey) They not only exceeded expectations but had great ideas on all the added touches (new molding, painting, and refacing my kitchen cabinets) I will always call Rudy for his professionalism, honesty and workmanship.
Description of Work: New ceilings in living room, garage and a wall in the basement. Also, floors were damaged, had Laminate flooring installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa S.
02/2020
5.0
ceramic tile, flooring contractor
 + 0 more
It went EXTREMELY well! Rudy was very diligent! He arrived EXACTLY when he said he would He worked on a Saturday! He explained each step of the job and why each step was necessary. The finished product is GORGEOUS! I will unquestionably recommend Rudy to everybody, and will hire him for any future project!
Description of Work: Ceramic Tile
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Susan L.
01/2020
5.0
woodworking, interior painters, doors
 + 1 more
Rudy's work was superb. He works carefully and makes good suggestions about design and solutions to various problems. Rudy is meticulous in his painting and his carpentry work is of the highest quality. He leaves the site clean each evening. We give him and his work for us an A+
Description of Work: install french door, molding, painting
Rating Category
Rating out of 5
Yes, I recommend this pro
Arlene A.
12/2019
5.0
interior painters
 + -1 more
Excellent work . Very professional and efficient . Very pleased with outcome .
Description of Work: Interior Painting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Joseph B.
12/2019
3.0
remodeling, home remodeling
 + 0 more
Rudy was very friendly upfront, and the work seemed very good. HOWEVER, when he finished, I had my shower door guy come in one week later. The shower door installer proceeded to tell me that the shower curb was installed improperly, and was out of level, so water would leak out of the shower. I checked, and this was true. The only fix would have been to rip the entire shower out again, and we couldnt do that. Next, after about 10 months, all of the grout in our floor cracked and fell through. I contacted Rudy to see if he would come and fix it. He never responded to me, 3 different time. I texted, emailed, and called. I wish I could have left a more positive review, but I would stay away, as Rudy does not stand by his work.
Description of Work: tile new bathroom
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0
$5,500
Response from South Pacific Home Improvement LLC
We appreciate all reviews for our company. However we would like to clarify some things. Our job was only to install tiles provided by the homeowner as well as thin set, grout and caulking grout provided by homeowner . We recommended purchasing all the materials from the tile shop company because of the superior quality. We noticed the cement board was not properly installed or waterproofed in the shower. We informed the homeowner of this and as a favor we waterproofed it for him at no extra charge. There is no way to know if the frame was installed the right way because the crack on the corners is not a result of the installation. If the addition has structrual issues its something out of our control. We never saw any problems with the saddle. We came back one day to recaulk the corner after being informed by the homeower of the cracking so we did respond and did stand by our work. If after 10 monthes the cracks appers again whoever has a little knowledge of construction knows that this is a structrual issue and not an installation issue. Again, we just want to clarify that since South Pacific Home Improvment has been in business we have done several kitchens and bathrooms from scratch and we have never had any issues or complaints. Even though we do not get reviews from all our customers as we dont like to pressure them instead we get 60% of our jobs from their referrals. Everyone is entitled to their own opinion as long as its fair. We are committed to quality and making our customers happy and although we cant make everyone happy we do try our best and we do stand by our product as we had gone there before and fixed the cauking when it was brought to our attention. We did the best we could and informed the homeowner every step of the way.
Matt C.
12/2019
5.0
remodeling
 + -1 more
Rudy is an extremely professional and reliable person. He does great work. He follows through on all projects from start to finish. He has extensive knowledge on many types of installation, repair and upgrades for the home. I would highly recommend him to anyone looking for a contractor for their home projects.
Description of Work: Ktichen Remodeling, Flooring installed in several rooms, room painting and repair of some wall surfaces, installation of new windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike F.
10/2019
5.0
remodeling, woodworking, interior painters
 + 1 more
Rudy was awesome to deal with throughout this small project. His estimate was spot on, he was able to complete the work faster then estimated (4 days vs 5 days) and came in at a very reasonable price which he stuck to. Will definitely use him again for any home improvement needs and I'd strongly recommend him to friends or family.
Description of Work: Renovation of Dining Room including Demo, adding Wainscoting, and Painting
i have to say, Rudy was great. Creative and meticulous. We didn’t have one problem and his price was the best. Started with kitchen remodel and living room flooring. Added a coffee/ beverage station, closet, crown molding, window molding, entrance and front porch. He added a beautiful built in shelf that frankly, makes the room. His original quote was reasonable so we were able to include the additional work. I am confident that Rudy and the crew of South Pacific Home Improvement LLC will do a great job. If you should have a problem, I am sure it will be rectified immediately.
Description of Work: Kitchen, living room, dining room remodel
It was absolutely wonderful. I never had anybody in my house that was so professional and kind. They were neat when they left. I can't say enough about them, they were terrific. The price was fair. They were courteous, they would laugh, and it was such a wonderful experience.
Description of Work: They replaced the ceiling with plywood and staple it twice. They did crown molding, painted the rooms, took down the wall paper and prime the wall for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Bill S.
06/2019
5.0
flooring contractor
 + -1 more
It was very good. They were professional, pleasant, kept everything clean as possible, completed it within the time frame, and I will definitely use them again.
Description of Work: Installation of floor - porcelain tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Kevin M.
01/2019
5.0
drywall, basement remodeling
 + 0 more
Everything went extremely smooth. Rudy was so amazing to work with. He answered every phone call and emails were promptly answered as well. He came on the day and at the time that was promised. Im very happy with how the job came out and I definitely recommend.
Description of Work: Tape, spackle and sanding of basement walls and ceiling
Rudy and his team at South Pacific were amazing! They are all very professional -- responsive, on-time, flexible and transparent about the details of the work and cost. I initially hired South Pacific to install drywall and moudling in a single room. I was impressed by the quality of work and overall professionalism. I immediately hired them again to replace some old flooring with new a new subfloor, hardwood and base moulding. All work was completely in a reasonable amount of time and with high quality. I have more work to complete throughout my home and I will definitely be reaching out to South Pacific again! I absolutely recommend South Pacific to anyone looking for high quality work and professionalism!
Description of Work: Install drywall, subfloor, hardwood, moulding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa C.
12/2018
5.0
drywall, remodeling, interior painters
 + 1 more
Rudy was extremly professional, and completed the job in a timley manner, and was very good with cleaning everything up as well. In fact, I thought his workmanship was so good that I had him do additional painting throughout my home. Rudy worked within my schedule, was fairly priced, and again cleaned up when all the jobs were complete. His wife, Jennifer, works in the office and she is extremly nice as well. I would highly recommend South Pacific Home Improvement LLC for any work improvements you have planned for your home or business. They were a pleasure to work with.
Description of Work: I needed replacement of insulation, walls, ceiling, and painting due to damage to an upstairs bedroom from a roof leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda T.
10/2018
5.0
decks, remodeling
 + 0 more
everything was great. this company was the best
Description of Work: deck repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
John S.
10/2018
5.0
drywall, remodeling
 + 0 more
Rudy from South Pacific was always professional +. On time, great work and great price. The ceilings look great! He even spackled some of my drywall work on the walls! One of the best contractors I have ever worked with. I will definitely be calling him again.
Description of Work: Install new drywall across 2 Ceilings after I took out a wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jimmy C.
05/2018
5.0
decks, remodeling, deck cleaning
 + 1 more
Amazing job from initial call to finishing and follow up. The team at South Pacific know what they are doing. Very fair with pricing, amazing work and best of all, good honest people who care about their customers. Will be calling them back for other work. HIGHLY RECOMMENDED
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Drywall,
General Remodeling,
Interior Painting,
Finished Carpentry and Woodworking,
Kitchen and Bath Remodeling,
Ceramic Tile,
Doors,
Basement Remodeling,
Insulation,
Windows,
Hardwood Flooring Sales and Installation,
Basement Waterproofing
FAQ
South Pacific Home Improvement LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
South Pacific Home Improvement LLC accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, South Pacific Home Improvement LLC offers free project estimates.
No, South Pacific Home Improvement LLC does not offer eco-friendly accreditations.
No, South Pacific Home Improvement LLC does not offer a senior discount.
Yes, South Pacific Home Improvement LLC offers emergency services.
Yes, South Pacific Home Improvement LLC offers warranties.
South Pacific Home Improvement LLC offers the following services: Interior Home Improvements. Deck Repair, Staining & Power Washing.