Direct Pro logistics is proud to provide long distance and local moves we service to all 50 states. With years of experience, we strive to satisfy all of our customers and will go the extra mile to make sure you're completely satisfied. Our team of skilled trained movers provides quality workmanship and excellent customer service to ensure your furniture is well-maintained and fully functional. If you're looking for a company that provides premium service, outstanding service, and stress-free outcomes, then look no further than Direct Pro Logistics LLC. We work closely with each client to understand their unique needs and preferences, and our commitment to customer satisfaction means we won't rest until you are 100% happy with our work.
Business highlights
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Interstate and Intrastate moves, provide packing materials, and more
My sisters and I used Alex, at Direct Pro Logistics, to do a small move for our mother in New Mexico because none of us live nearby. The total cost for the move was $850. It seemed a little high, but within reason. Alex doesn’t have movers with his company; he’s a broker that goes out to Craig’s list, and other sources, to find people to do the moves. Alex found a local Santa Fe moving guy, Brendon. Brendon did the move, and did a good job. I know because our mother isn’t easy to please, and she sang his praises. After the move Alex was contacted by phone to pay Brendon the $250 he’d been told he’d be paid. Alex didn’t want to pay Brendon, and tried to tell my mother that she should pay Brendon. Alex even went so far as to suggest my mother, an 87-year-old woman in assisted living, should go out to an ATM machine with Brendon to get him the money!! Of this whole story, that might be the worst part. When my mother called to tell me this, I immediately called Alex to find out what the story was. He finally called me back the next afternoon, and told me it was a misunderstanding, and that, yes, he was going to pay Brendon. This was the last time Alex would answer my calls, or even call back. Alex didn’t pay Brendon over the next few days. About 5 days later, my brother-in-law called Alex. Alex answered, likely because he didn’t recognize the phone number. His new story was, his company pays their workers every two weeks. Two weeks has now gone by, and Brendon still hasn’t been paid. Because Brendon did the work, and my mother was the beneficiary, I felt a moral obligation, and have paid Brendon the $250 he was owed. Now, Alex owes me $250 for covering his obligation. Alex is already keeping $600 just for the job of finding someone to do the work, and he won’t pay the guy that actually did the work. And he went so far as to tell an elderly woman to go to an ATM machine, with a young man she doesn’t know, to cover his own business obligation.
Description of Work: Move a sofa, bookcase, and four pieces of wall art, from Santa Fe NM to Rio Rancho NM.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$1,100
Response from Direct Pro Logistics LLC
We appreciate you taking the time to share your feedback. However, we want to address your concern regarding payment. We can confirm that Brendon was fully compensated for the job he completed for you. Our company values both our employees and customers, and we always ensure that our team is paid fairly and on time. Furthermore, we were pleased to hear that your mother was happy with the move and that everything went smoothly. Our goal is to provide excellent service and a stress-free moving experience. If there are any additional concerns, we’d be happy to discuss them with you directly. Please feel free to reach out to us. Thank you for choosing Direct Pro. We appreciate your business.
Denise H.
01/2025
1.0
moving companies
+ -1 more
Started with positive attitude and then day of move Jan 8 he waxx SC supposed to move me in the am but after that time passed I called and he said the movers had an issue with refrigerator on pre move the next call he stated they had truck problems and it would be later that day they never showed and he continued with excuses and the last Tx driver who I talked to stated that he gave him wrong address information and he would not be able to work for that little amount of money on Jan 9 we had bad weather in north Texas so I did not call him until Jan 10 and my calls go straight to hang up I can’t even leave a message
Description of Work: Hired him to move a small amount of furniture from graham Tx to Fort Worth t
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$850
Response from Direct Pro Logistics LLC
On January 2nd, we scheduled [Member Name Removed] her moving reservation on January 8th at 9:00Am. Unfortunately, due to unforeseen circumstances, the assigned truck was involved in an accident. As a result, we promptly rescheduled her move for the next day, January 9th. Our driver arrived at her residence at 1:00 PM on January 9th as agreed. After driving four hours to complete her move, the driver waited an additional two hours as no one was present at the location. Per our company’s reservation policy, deposits are non-refundable if the customer fails to comply with the agreed schedule. As such, her deposit will not be refunded. We regret any inconvenience caused and encourage her to review our reservation policy for further clarification.
Tobias G.
01/2025
1.0
moving companies
+ -1 more
Only one worker arrived. Realizing other worker hadn't shown up, he agreed to stay for four (4) hours & to get job done. He was NEVER PAID by Direct Pro Logistics for ANY work he performed. Company has not responded to many phone calls either from their contract worker, or from me since day of job was performed. Have disputed charge with my credit card issuer. Am now reporting their complete failure to honor the agreement to Angi.
Description of Work: I paid Direct Pro Logistics for two (2) workers for two (2) hours, for the loading of a rental uhaul truck in rural Vermont.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$312
Response from Direct Pro Logistics LLC
Regarding this concern about staffing and payment, we want to clarify that our internal processes, including employee compensation, are handled directly by our company. While we respect this input, decisions regarding our employees and their payment schedules are matters managed solely by our team. As for compensation, we would like to assure that we value and pay our team members fairly and in accordance with our internal policies. We follow a biweekly payment schedule for all employees and contractors, and any matters related to payment are handled directly between our company and our workers. While we understand the concern, decisions regarding compensation are a matter of internal management and are not something we share with customers.
kim H.
11/2024
1.0
moving companies
+ -1 more
I did not receive the service. I want my deposit returned.
Description of Work: No work done. I would like deposit of $1,500 back.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
Response from Direct Pro Logistics LLC
Thank you for your feedback. We strive to provide the best service to all our customers. We'd like to clarify that reservation was indeed made and an agreement was signed for your move. However, the reservation was canceled last minute, which affected our scheduling and availability for other customers. We value transparency and encourage all clients to review terms closely when scheduling. Pleas reach out if you'd like to discuss further.
Sue B.
09/2024
4.0
moving companies
+ -1 more
It went well overall. I was impressed with the fact that they wrapped everything. However, some things I didn’t like were:. I was cleaning up after them (picking up their empty tape rolls and cardboard). Also, they asked for a tip and when I gave it to (the supervisor), he said he usually gets more. I am a single widow and this project ended up costing over $1,000 over what I was quoted, which I was ok with, but to then be told I didn’t tip enough was not cool.
Description of Work: moving
Rating Category
Rating out of 5
Yes, I recommend this pro
Jo U.
08/2024
1.0
moving companies
+ -1 more
Direct Pro Logistics did not represetn itself and kept my deposit. after I changed my move order they changed their per cube rate by+26.5%. I asked to see the tariffs and they went dark on me. They have my deposit and moved nothing.
Description of Work: A House Hold Goods move
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,235
Response from Direct Pro Logistics LLC
Dear Mr. [Member Name Removed], I hope this message finds you well. We are writing to address your recent cancellation regarding the moving services you booked with us. As per the agreement you signed, we require a notice period for any cancellations. It is important to note that the deposit is non-refundable for cancellations made on the moving day. On the day of your scheduled move, our driver arrived as planned, but we were informed that you refused their services. We had sent all necessary documents and confirmations via email prior to your moving date, as stipulated in the agreement. We understand that unforeseen circumstances may arise, but we must adhere to the term outlined in our contract. We appreciate your understanding in this matter, and we are here to assist you should you have any further questions or require clarification. Thank you for your attention to this matter. Best regards,
Jeryl F.
08/2024
1.0
moving companies
+ -1 more
This is a SCAM!! I talked with a very helpful young man, made clear my needs, and we agreed on a price and a day. The day was YESTERDAY, August 1, 2024. I drove to the pick up point in order to meet the truck yesterday morning at 8 am. Guess what?? It's August 2, they will not answer my calls, return calls, answer texts, or communicate in any way!!! STAY AWAY!!!
Description of Work: MOVE A PAIR OF WASHER/DRYER, AND 1 LARGE PIECE OF FURNITURE.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Direct Pro Logistics LLC
Dear [Member Name Removed], Thank you for your feedback regarding your recent experience with Direct Pro Logistics. We understand your frustration about the missed pickup on the scheduled day. Unfortunately, we were unable to proceed as planned because the pickup was not confirmed on your end. We strive to provide excellent service and would appreciate the opportunity to discuss how we can make this right for you. Please let us know a convenient time for you to connect, or feel free to reach out to us directly. Thank you for your understanding. Best regards, Direct Pro Logistics
Jeryl F.
07/2024
5.0
moving companies
+ -1 more
The pricing and scheduling were great. I’ll let you know after the work is done!
Description of Work: Moving a few large items about 160 miles one way
Rating Category
Rating out of 5
Yes, I recommend this pro
Brittany B.
07/2024
5.0
moving companies
+ -1 more
I have moved plenty of times and I’ve never have found a company as great as this one! Quick and efficient! Will definitely be recommending to everyone. They do not disappoint! Thanks guys!
Description of Work: moving
Rating Category
Rating out of 5
Yes, I recommend this pro
Samir S.
06/2024
5.0
moving companies
+ -1 more
One of the most professional and timely companies i worked with. I was very satisfied with the exemplary customer service i received. Now i know who who to hire for moving.
Description of Work: Moving
Rating Category
Rating out of 5
Yes, I recommend this pro
abderrahmane yassine
06/2024
5.0
Google Review
My experience with this company was perfect, I was pleasantly surprised at how my furniture was treated despite the difficulty of the task, Nothing was damaged during the move. The total amount charged was within the quoted range. Customer service was also very good, and the movers were friendly, patient and courteous. I will definitely recommend them to my friends and family.
Rating Category
Rating out of 5
Yes, I recommend this pro
Michael Fahey
06/2024
5.0
Google Review
Great experience with Alex and Direct Pro. We called on a Friday afternoon and had a quote and booking for that Sunday (they offered to pick-up Saturday even) to move a large portion of our home. The quote was competitive. The team showed up on time, were extremely professional, hard working and really took care of our stuff. Quality was excellent as was the value. Thanks to Alex and the moving team (Mauricio)!
Rating Category
Rating out of 5
Yes, I recommend this pro
Mike F.
06/2024
5.0
moving companies
+ -1 more
Great experience with Alex and Direct Pro. We called on a Friday afternoon and had a quote and booking for that Sunday (they offered to pick-up Saturday even) to move a large portion of our home. The quote was competitive. The team showed up on time, were extremely professional, hard working and really took care of our stuff. Quality was excellent as was the value. Thanks to Alex and the moving team (Mauricio)!
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
adil oulahbib
06/2024
5.0
Google Review
The crew from direct pro logistics arrived on time and got to work right away. They explained all the charges upfront They were careful and meticulous with my furniture and sensitive belongings. They made the extra effort to make this move as smooth as possible. I am very grateful that I had movers that were respectful, responsible, and knowledgeable.
Rating Category
Rating out of 5
Yes, I recommend this pro
mohcine K.
06/2024
5.0
moving companies
+ -1 more
I recently used DPL LLC Logistic Services for my long-distance move, and I couldn’t be happier. From start to finish, their team provided exceptional support. The movers were professional, efficient, and handled my belongings with care. Their trucks minimized vibration ensuring the safety of my items. Plus, the GPS tracking feature kept me informed throughout the process. If you’re looking for reliable and worry-free moving services, I highly recommend them!
Description of Work: Moving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Mohcine Khadraoui
05/2024
5.0
Google Review
Smart, friendly and solution oriented people! I strongly recommend!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Piano Movers
FAQ
Direct Pro Logistics LLC is currently rated 3.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Direct Pro Logistics LLC accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Venmo,Zelle
Yes, Direct Pro Logistics LLC offers free project estimates.
Yes, Direct Pro Logistics LLC offers eco-friendly accreditations.
Yes, Direct Pro Logistics LLC offers a 20% senior discount.
Yes, Direct Pro Logistics LLC offers emergency services.
Yes, Direct Pro Logistics LLC offers warranties.
Direct Pro Logistics LLC offers the following services: Interstate and Intrastate moves, provide packing materials, and more