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PC Richard & Son

Appliance Sales and Installation, Appliance Repair, Computer Sales,


Services we offer

APPLIANCE REPAIR-LARGE.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 27 reviews

Ted Z.
04/2012
5.0
tv sales
  + -1 more
They're fine. Although I bought a TV from them, it was a bit cheaper elsewhere. Otherwise I give them mostly As.
Description of Work: I bought a TV from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

coleen B.
04/2012
1.0
appliance repair
  + -1 more
My washing machine was under warranty. I would say that they were poor. It was just a warranty issue.
Description of Work: I had my washing machine repaired.

Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

todd M.
03/2011
4.0
appliance repair, appliance sales
  + 0 more
I'm pretty pleased with these guys. I showed up about a half hour before closing on a Friday night desperate for a custom sized refrigerator to fit in my weekend home. They actually had one, the price was good and checked me out quickly. A little bit of the hard sell on why I should purchase a warrantee even though I explained the unit would be hundreds of miles upstate and for 400 it wasn't worth it. That was annoying. BUT they hit a home run. The unit needed to be picked up at their warehouse which was about to close. The salesman called the warehouse ahead of time and had someone wait for me to arrive. On a Friday night, thats not the service I'd expect from a huge retailer. Theyve earned my business going forward
Description of Work: Found a new refigerator, special size that fit a tight area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Barry L.
03/2011
5.0
computer sales
  + -1 more
Everything about them is very good. They are a company that backs their reputation. That goes for anything. If you have a problem with anything and you return it they make good for it. Overall I never had a problem with them. I will go to them in the future and I have been doing that all these years.
Description of Work: I bought a laptop from PC RICHARDS last month. I have used them for 20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William O.
09/2010
5.0
appliance repair
  + -1 more
Called for a repair on our dryer. Was told it would cost $129 for the technician to come out. I agreed. He came out examined the dryer and told us what it would take to repair it, and then that he didn't recommend repairing it because it was ten years old and that in his experience ten years is about the limit for most appliances. He reduced the "minimum" bill to $79 because he didn't do any work. We shopped around and bought a replacement, coincidentally, from PC Richards. There was no connection or link between the repair man and the subsequent purchase, but I would recommend Richards. I have bought a number of appliances from them over the years and I have never had a bad experience.
Description of Work: Called for a repair on our dryer. Was told it would cost $129 for the technician to come out. I agreed. He came out examined the dryer and told us what it would take to repair it, and then that he didn't recommend repairing it because it was ten years old and that in his experience ten years is about the limit for most appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jerry C.
12/2009
5.0
appliance sales
  + -1 more
The salesman was trying to get the business and the service contract. He didn?t have a lot of information on the machine per se. We now have a long service contract of 10 years with them. They have their own service people. We called their service after the dryer stopped heating. They were very good.
Description of Work: We bought a new dryer from PC Richards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

robert L.
04/2009
5.0
appliance sales
  + -1 more
They did a great job of putting the appliances in. They were fast and very professional. I am happy with them.
Description of Work: We bought some appliances from PC Richards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SAM Z.
02/2009
5.0
appliance sales
  + -1 more
Every promise they made they kept. They delivered when they said they would. They installed it very professionaly and took out the old washer and dryer. They didn't make a mess and it was done very well. They checked it out before they left and they answered any questions I had. They have been in business for about 50 years and I have always been happy with them.
Description of Work: I bought a washer and dryer from PC Richards.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

EILEEN M.
11/2008
5.0
tv repair
  + -1 more
I thought that the salesman was courteous and answered all of me questions. They were on time when they delivered the unit and set it up for me. That service cost extra. They were able to take the old unit away at no extra charge.
Description of Work: I went to this store to buy a new television set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

BARBARA S.
09/2008
1.0
computer sales
  + -1 more
I had a terrible experience with them. It was supposed to be a new laptop and it ended up being used. I went to take it back and they said they wouldn't. I brought it back home and my husband looked at it and it had pictures of a different family on it. It was obviously used, so we took it back again and showed them the pictures and they finally took it back and gave us our money back.
Description of Work: I went there to look at new computers and I bought an HP laptop.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,200

Elsie R.
07/2008
5.0
appliance sales
  + -1 more
It was amazing, I couldn't ask for anything better. The salesman at PC Richards knew exactly what he was talking about. He helped me get the information that I needed to get the right product. They gave me an extended time to pay.
Description of Work: I bought a clothes washer from PC Richards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

HARRIET M.
02/2008
1.0
appliance repair
  + -1 more
I've repeatedly called PC Richards about the problem I'm having in getting my washer repaired. They have been very unprofessional and haven't been able to resolve the problem. They're basing the appointments on assumptions that parts will be received on a certain date, and this seems outrageous. I've asked PC Richards to cancel the other repair service and send one of their own repairmen out to do the job. They have no gotten back to me.
Description of Work: I have a 5 year service contract on a washer/dryer with this company. The washer broke and PC Richards subcontracted the job out to another repair company. They had the other company call and say they would be at my house to repair the machine. When he arrived on 2/6, he left and said the parts would be in in 8-10 days. I called PC Richards to advise them about the delay in repairing.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

RICHARD E.
01/2008
5.0
appliance repair
  + -1 more
Their repair people are excellent. The repair was caused by an outside electrical failure. We had a problem with the dishwasher, they sent us replacement parts.
Description of Work: Purchased appliance for new kitchen. We purchased Wolf and GE commercial grade appliance. Stove top double oven, fridge and dishwasher. We got a five year warranty. We had a major part fail at three and a half years and we were able to get the labor included in the repair even though it was not covered by the warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

RICHARD E.
01/2008
5.0
appliance sales
  + -1 more
very good. Really competed on price. Discounted the price and it matched other because of the shipping.
Description of Work: Purchased a table top microwave and a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

SPENCER G.
10/2007
5.0
appliance repair
  + -1 more
They looked up the records of my purchase after hours, which was very helpful. They arrived right on time and I was very happy. He didn't have to order the part; he had it right on the truck and he was done in 20 minutes with the whole job. Everything was completely covered under the warranty. It was one of the best services I ever had.
Description of Work: My refrigerator went out and I didn't realize it went out because the light was still on. Things were melting though, so they came and replaced a circuit board on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Miriam L.
09/2007
5.0
appliance sales
  + -1 more
P.C. Richards is fine. I have no complaints with them at this point in time. They were helpful. To be honest, they are basically one of the only options I have in my local area for appliance sales. There really are no other local places like them that sell things like that. I would call myself completely satisfied.
Description of Work: I recently purchased a new air conditioning unit from P.C. Richards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ARLENE W.
09/2007
5.0
appliance sales
  + -1 more
Reliability is the thing I like best about PC Richards. They are easy to talk to. They let you ask questions and they are also very respectful. I always feel like they will help me and they are very polite and respectful. I will continue to give them my business.
Description of Work: I bought my refrigerator from PC Richards earlier this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

HARDIK S.
09/2007
5.0
appliance sales
  + -1 more
I personally like this company because they are a family owned business. When I say that, I am in no way indicating that they are small; they are actually pretty large and have a great selection from stuff to choose from. I also like them because they back their products. They are always helpful over there. They give good discounts and sales and if anything is ever wrong with something you buy, they are really helpful and easy to work with.
Description of Work: I recently got two TV's and a refrigerator from PC Richards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

EDWARD R.
09/2007
5.0
appliance repair
  + -1 more
PC Richards is probably the only place I use for large appliance repairs or purchases in this area. They have a good name, they have a history of being around, they treat you right, they do not overcharge you, and they do the repairs right the first time so you do not have to keep calling them back. That is what I like about them.
Description of Work: PC Richards repaired my refrigerator. I had purchased it from them a while back, so when the ice maker thing was no longer making ice, they were the ones that I called to fix it. There was a busted piece in the unit and they took out the old broken one, installed the new one, and then got it to where it was working properly again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Karen L.
09/2007
5.0
appliance repair
  + -1 more
PC Richards is a good company in this area. They are pretty popular and give everyone good service. For buying appliances, they offer some great deals and for repairs I think they charge a little less than some other places. Plus, if you tell them you bought appliances from them, I think they always knock off some charges to make it more affordable for you and to take care of you a little bit. They are very much on the ball though and know what they are talking about. They hire pretty good guys over there, so you do feel like you are dealing with professionals.
Description of Work: We had purchased our refrigerator from PC a while back. When we more recently moved into our new home we brought the unit with us because it was listed as an exclusion when we left our old home. PC Richards came to set the unit up for us. Basically we had tried doing it on our own and it was not cooling properly. We thought the unit was broken or had been damaged during the move. PC Richards came out and determined we had not hooked it up properly and there was also one part that was dented a little during the move, so they fixed that for us too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shippy J.
08/2007
5.0
appliance sales
  + -1 more
For your every day run of the mill appliances, P.C. Richards is my place of choice to shop. Now, if you want an elaborate specialty item, they may not have it and you may have to go elsewhere. I'll tell you though that they're good over and I think very highly of them.
Description of Work: I bought my new refrigerator from P.C. Richards. It is a more modernized unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ellen G.
08/2007
5.0
computer sales
  + -1 more
PC Richards is great when it comes to computers, televisions or cameras. Their staff is good. The specials are great and it is a convenient location for me. They are great to their customers too and we like that.
Description of Work: PC Richards is where we purchased my husband's new PC. It was a complete package purchase and they were running a special at the time.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

lillian G.
08/2007
5.0
appliance sales
  + -1 more
I have found PC Richards to be very good. I had a helpful young man help me decide on a refrigeration unit that would be good for me. I live by myself so I did not want to get a unit that was too fancy for me or too large. He was helpful in helping me find the unit that would be good for me to operate and use.
Description of Work: My new refrigerator came from PC Richards. My old one was over twenty years old and eventually died. I found a new one on sale at PC Richards that has a freezer located next to the refrigerator part. It also gives me water and ice in the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Marlene F.
07/2007
5.0
appliance sales
  + -1 more
PC Richards lets me get a discount for being a senior. I think that is nice. I have found the sales teams to be quite helpful and they are always, well behaved. They are knowledgeable and they charge prices, that are fair. I like them very much and I would tell others to check them out, especially if they are a senior like me, so they can get a discount on major appliance purchases or large purchases.
Description of Work: I recently went to PC Richards to buy an air conditioning unit with an exhaust type of system under it. I recall using my senior citizen discount with them. My total bill came to under a thousand dollars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PATRICIA T.
07/2007
5.0
appliance sales
  + -1 more
PC Richards is popular in my area. I like their prices. I like their selection. I have no complaints with them. That is why I will continue to buy my appliances fro them. I would give them all high marks.
Description of Work: I bought my refrigerator and oven from PC Richards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000
    • 1(current)
    • 2

Contact information

55 US Highway 9, Englishtown, NJ 07726


Service hours

Monday:
10:00 AM - 9:30 PM
Tuesday:
10:00 AM - 9:30 PM
Wednesday:
10:00 AM - 9:30 PM
Thursday:
10:00 AM - 9:30 PM
Friday:
10:00 AM - 9:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Sales and Installation,
Appliance Repair,
Computer Sales,
TV Repair,
TV Sales

FAQ

PC Richard & Son is currently rated 4.6 overall out of 5.

Monday: 10:00 AM - 9:30 PM

Tuesday: 10:00 AM - 9:30 PM

Wednesday: 10:00 AM - 9:30 PM

Thursday: 10:00 AM - 9:30 PM

Friday: 10:00 AM - 9:30 PM

PC Richard & Son accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, PC Richard & Son does not offer free project estimates.
No, PC Richard & Son does not offer eco-friendly accreditations.
No, PC Richard & Son does not offer a senior discount.
No, PC Richard & Son does not offer emergency services.
No, PC Richard & Son does not offer warranties.
PC Richard & Son offers the following services: APPLIANCE REPAIR-LARGE.

Contact information

55 US Highway 9, Englishtown, NJ 07726


Service hours

Monday:
10:00 AM - 9:30 PM
Tuesday:
10:00 AM - 9:30 PM
Wednesday:
10:00 AM - 9:30 PM
Thursday:
10:00 AM - 9:30 PM
Friday:
10:00 AM - 9:30 PM