A Cut Above Tree Care & Surgery LLC

The team was very professional, removed the tree quickly, left the property clean.

unknown

Excellent

I called them and they made an appointment for the quote. While they were not the least expensive, I discussed / negotiated them down, and also mentioned I was a customer. He met the price and bettered it by a bit. Once I decided to use them, I called their main number and was able to book a date. As the date got close, I called to confirm that they were coming on that date because it had rained. They said that they'd be there at 11 a.m. and sure enough, they were there at 11. Four guys started to cut the trees and all went well. The stump was ground down exceptionally well and deep. They all cleaned up the brush, the chips and the driveway and grounds were blown clean. It was as good as it gets. My neighbors tree was down just as well, and he added a stump grinding to the work order. I would call them again for more work.

The tree and stump were removed as indicated in the estimate. Not done was the cleanup of the debris left after the tree had been cut in pieces. Only the crew was on the job, supervisor was not there. Estimate given noted that all debris would be cleaned up and it wasn't. Photos show pine branches and sawdust left on lawn and in driveway. When supervisor came back I was told by him they were not a landscaping company so they do not do yard cleanup. He aslo accused me of trying to get out of paying, which I would not have done. Refused to send crew back to clean up. The company was paid in full, but I would not use them again nor recommend them with the owner's poor attitude.