Grossman Plumbing & Heating is a family owned and operated business. We have been serving Bergen County for almost 30 years. Our work and professionalism speak for itself. Our business has been built on integrity and honesty.
Business highlights
35 years of trusted experience
Emergency Services Offered
Services we offer
***WE SPECIALIZE IN HEATING SYSTEMS & HOT WATER HEATERS*** Also we provide FULL RANGE plumbing services in : Faucets, Showers, Toilets, Leaks, Gas Lines, Bathroom Renovations, Instant Hots, Garbage Disposals, Weatherization,
Matt came out to see what I needed done and made recommendations as to what kind of faucet to get. He pointed out I didn't have room for a very high-arc faucet because it would interfere with the cabinet above, which I am not sure every plumber would have noticed. He came back to do the install and was professional, neat, pleasant and did an excellent job. I couldn't be happier and I am so glad to find a reliable plumber who does great work and shows up when he says he will.
Description of Work: I needed two faucets replaced in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carolyn A.
10/2014
3.0
plumbing
+ -1 more
unknown
Description of Work: Changed the cartridges on 4 faucets. 2 faucets in guest bathroom, 1 faucet in master bathroom, kitchen sink. Homeowner provided the cartridges!! Installation Only! The portion done was satisfactory........We are still waiting for the additional installation on 2 shower faucet cartridges. We have Delta, Brizo faucets which are guaranteed for life. We gave the schematics of the shower faucets to be done to the plumber, when the manufacturer sent the appropriate cartridges........Well it is October, still no response from continuous phone calls to plumber or his son. We finally called another plumber, who came promptly and replaced the cartridges without ANY PROBLEMS!
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$510
Response from Grossman Plumbing and Heating
[member name removed], I am sorry you were not completely satisfied with our service. If you recall, you first called us and I explained to you that Hamburg New Jersey was way out of our territory we cover. We serve Bergen County only. You explained to me you had trouble with your earlier plumber and were in a tough spot to get these matters tended too. You insisted on us coming since we came highly recommended and offered to pay a fee for all of our driving time too and from Hamburg. We came and installed all of the cartridges but unfortunately the one that Brizo sent you was the wrong one. I took several pictures of your shower faucet and emailed them as well as spoke to representatives from Delta trying to get you the correct part. Dave made another trip to hamburg to try and identify the part for your Brizo shower. As I explained earlier Hamburg was tremendously out of our territory and it would be quite some time until we would be able to get up there and install it once it came.I am sorry you guys were unhappy and if you have any questions or c concerns please feel free to call us Thanks Matt Grossman
Ramon G.
11/2011
4.0
plumbing
+ -1 more
In September I noticed that there was a small puddle of water near the furnace and a pipe from the furnace looked very corroded. I called David Grossman and had him look at the problem. He said that he could do the job even if the corroded pipe broke while being removed he could chisel it out. I asked how much would that cost, he said about three hundred dollars. Then in October I called him to do the job. David Grossman came with a plumber and later was joined by his son. The job went very well, the pipe was removed without braking so no chiseling was required. Mainly the single plumber worked on the job while David and his son watched and maybe supervised. At 12 noon they came up from the basement and handed me a bill for $485 . I was in sticker shock. I thought since the job had gone so smoothly the bill could not be more than $300 but manybe less than $300. I guess I was paying for three individuals on the job, although only one was working. I complained about the cost and reminded him of the estimate he had given me. He said he had said a few hundred dollars not $300.Still $485 is not a few hundred dollars in my book. I paid him the amount he asked for but was and am not happy.
Description of Work: He replaced about an 8 inche piece of 2" pipe from the furnace that had corroded.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$485
Response from Grossman Plumbing and Heating
(member name removed). I am sorry you thought the bill was high. If you remember i explained to you, that there was a chance the boiler may have to be replaced if the piping was not able to be removed. The pipe did not come out without any cutting & chisling. It took 30 minutes to drain your boiler. another hr. to cut & remove piping, also 2" piping is very expensive. we also treated your boiler with chemical to reduce the surging. we also replaced the glass gage. the job came out perfect. I would never verbally give a customeran estimate of $300.00 than charge another $185.00. We agreed upon a price of $450.00- $500.00 $485.00 was extremly fair. Also if you remember about 4 yrs. ago another plumbing contractor blatently ripped you off. charging you $500.00 to replace 2. stems. I called the other plumber on your behalf, & convinced him to return most of your money to you. I have hundreds of customers in your town, including neighbors of yours who recomend me all the time. we always provide HONEST DEPENDABLE WORK. Im sorry , you feel you were wronged however you were not
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Service Categories
Plumbing,
Heating and Air Conditioning
FAQ
Grossman Plumbing and Heating is currently rated 4.4 overall out of 5.
Grossman Plumbing and Heating accepts the following forms of payment: Check,MasterCard,Visa
Yes, Grossman Plumbing and Heating offers free project estimates.
Yes, Grossman Plumbing and Heating offers eco-friendly accreditations.
No, Grossman Plumbing and Heating does not offer a senior discount.
Yes, Grossman Plumbing and Heating offers emergency services.
Yes, Grossman Plumbing and Heating offers warranties.
Grossman Plumbing and Heating offers the following services: ***WE SPECIALIZE IN HEATING SYSTEMS & HOT WATER HEATERS*** Also we provide FULL RANGE plumbing services in : Faucets, Showers, Toilets, Leaks, Gas Lines, Bathroom Renovations, Instant Hots, Garbage Disposals, Weatherization,