Door Works

I purchased a garage door 3 years ago. After receiving the incorrect door and a small wait the door was installed and worked great for 3 years. Then the inside latch broke and I called for service. A service technician came out and said I provided incorrect information, and asked if I had sent them a photo. A photo of the broken part was not requested when the service was scheduled. He stated the part had to be ordered from the door manufacturer and then offered some half-assed repairs he could make like added handles in various locations, since he thought the door wold not opening smoothly. Even though it opened smoothly for 3 years. I was told I would receive a call back with the cost of the new part. I never heard from anyone. A week later I called to request follow-up information. Still never received a call. I finally called the door manufacturer who provided the name of a service rep from a different company. They came out and fixed the door in 30 minutes, the day the call was made. In hindsight I am sorry I used Door Works, as they do not stand behind their work

Quick repair and honest pricing. Thank you.

no customer service representative got back to me in more than a month. still chasing

Asked them to install garage doors and they left broken sheetrock, unfinished and broken framing, debris in the garage, nails on my driveway. Total mess. Had to hire another contractor to fix the unfinished job. Would not recommend

Job done well

Garage Door Repair: I thought they were very good.

Great experience all around, from sales (John) to installation (Tom).

48 hours between the quote and the work being completed. On time, efficient and friendly and very easy to deal with.

the staff was quick to respond. they did the job in a professional manner. the price was reasonable

Good

Great customer service! Tom, my repairman was knowledgeable and went above and beyond to make sure my door was repaired correctly. I would definitely recommend Door Works to anyone in need of door installation and repair!

They were solid and punctual

We are very happy with the service. The technician Tom was so patient and knowledgeable, and highly recommended.

Outstanding. All people from that company are a plus!

Tech was Knowledgeable and personable, pricing was reasonable. Would use them again