It went great. They were very professional, and explained how to fix my modem. It was easy to get connected to a live person. They cable service is good, and the internet is fast. The menu/guide is very user friendly. They have a lot of On Demand movies that are recently released. I have been using them for at least 5 years. I will always use them if they offer service in my area.
Description of Work: I called them for an issue with my modem, and internet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew P.
05/2016
3.0
cable tv service
+ -1 more
There is nothing to service. Their quality is a C. Don't come out there and tell me that is not their fault. They are very punctual. The guys who come out here are very professional.
Description of Work: We use Optimum, Cablevision.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
James K.
05/2016
5.0
landline phone service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Judith W.
11/2015
4.0
landline phone service, internet service
+ 0 more
unknown
Description of Work: Installed internet and phone. Came on time. Technician was friendly and answered all my questions. Highly professional
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
chris D.
06/2015
5.0
cable tv service, landline phone service
+ 0 more
Service is very good. The only trouble us the DVR is sometime slow to respond to the remote.
Description of Work: They provide the phone tv and Internet bundle
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
David R.
06/2015
4.0
landline phone service
+ -1 more
unknown
Description of Work: they are my cable company
Rating Category
Rating out of 5
Yes, I recommend this pro
Frank I.
10/2014
5.0
landline phone service
+ -1 more
I called. They came and were punctual. The job was done neatly and to my satisfaction
Description of Work: installed new boxes
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Lea J H.
06/2014
4.0
landline phone service
+ -1 more
All went well. The installation was great and they made sure my alarm system was functioning properly
Description of Work: Came out to connect us to Cablevision services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Sharon D.
05/2013
5.0
internet service, cable tv service, landline phone service
+ 1 more
I like Cablevision Optimum very much. Their customer service is very helpful. The man came over and answered my questions and got me to switch my provider to Cablevision. We were going through the change, but just then, Hurricane Sandy hit. He called me the day after Hurricane Sandy to make sure everything went okay, with my switch to Cablevision. He told me he had lost his home and everything he had, but he wanted to check with me to make sure I was happy with his business. That was just great, that he would do that.
Description of Work: They provide my internet, landline phone and cable television service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Service - Landline,
TV Service - Cable,
Internet Service
FAQ
Cablevision Optimum is currently rated 4.4 overall out of 5.
No, Cablevision Optimum does not offer free project estimates.
No, Cablevision Optimum does not offer eco-friendly accreditations.
No, Cablevision Optimum does not offer a senior discount.
No, Cablevision Optimum does not offer emergency services.
No, Cablevision Optimum does not offer warranties.