Window & Door Outlet Inc

There was a delay in receiving all the materials needed for the job. I was told 2 weeks but it took a couple of weeks longer. That didn't bother me, as long as the job was done before it got too cold, and it was. The workers were punctual and completed the window and patio door installation in about 3 and 1/2 hours. They also cleaned up everything when they were done. The storm door was delayed but was installed later on that same week. It's been 2 weeks since the window installation and so far, so good. I no longer feel a draft on my feet by the patio door and the windows are working well keeping the heat in. I would recommend Window & Door Outlet. They were courteous and kept me aware of everything that was going on.

Window and Door Outlet replaced all the windows, patio doors and entrance doors in our home. The Window and Door Outlet team was courteous, professional and responsive from our initial contact all the way through to the installation of the various products. They were very knowledgeable about the products and services they offered, and were able to answer all of our questions. We have thoroughly enjoyed all the products that were installed in our home and have happily recommended Window and Door to our closest friends and family. I especially love how easy it is to clean and maintain the windows!

They provided excellent service. The provider said it would take about four hours and they were true to their word. They cleaned up when they finished and any concerns I had were addressed right away. They finished the moulding inside and out and the doors look beautiful. I would definitely use the provider again in the future.

It went relatively well. The installer did not show up on the scheduled date for installation and we had to reschedule. They did make the second appointment and the installation was done well.

We like what they have. Right now it seems like a bit higher than our best price. Overall impression is favorable. They're very knowledgeable and they had a lot of samples in their showroom of what we were looking for.

The person came out for an estimate and didn't even want to inspect to see if additional windows had similar damage to the ones we identified ourselves. He viewed the second story windows from the front yard and only went upstairs after I asked him to and did his sizing estimates from the ground, never using a tape measure. He never measured the door frame either once inside but did measure the first floor windows in the back part of the house. He provided the quote as expected via email and was professional on the quote but the prices were literally double the other contractor estimates. The whole time he was at the house was strange where he didn't want to be there to promote or describe the products and didn't want to measure anything which gave me an uneasy feeling about ever using them.

Chuck came to do the estimate the day after I called. My first impression of him was very positive because the first thing he did when he entered my house was to take off his shoes! It showed me that he had respect for my house. It's was a little thing, but it meant a lot. He was knowledgeable and friendly. He took the measurements and then provided an estimate shortly after. He provided options on how I could save money, and he was able to work the estimate down to a price I was comfortable with. The installers that put the window in were also very knowlegeable and efficient. They did a wonderful job. I couldn't be more pleased with this company. Professional from start to finish!

There was a slight delay in getting the door in stock. I had to follow up at least three times to find out where it was and when it was being installed. Once it was delivered into their store, it was pretty seamless. Installation went smoothly and we are really happy with the door. Just expected better follow up from the store.

Sam was the gentleman that I spoke with from the beginning through out the completion of the job. He was very attentive, friendly, and interested in all my concerns. I was always able to communicate with him all throughout the job. He answered all my questions. He emailed me examples of the siding work and colors that were available, prior to coming to my home with samples of the colors for me to see. I was very happy with his professionalism. I would highly recommend Window and Door Outlet to my family and friends!

Went very well. They came to measure and provide an estimate. Because I was buying 7 windows they gave me a significant discount. They said they would call when the windows came in to schedule the installation date. They did just this. Everything went very well. The windows were installed and look great.

The process went very smoothly from start to finish. Our sales associate, Randy, was very patient and answered all our question concerning the differences between wood, steel, and fiberglass doors. additionally he also explained about the various locks available. There was no hard sell and we felt very confident about our decision to work with Windor & Door Outlet when we left the store. We also contacted then several times after placing the order with additional questions, which they answered partiently and to our satisfaction. Once the door came in they contacted us, and a very convienent appointment was scheduled to install the doors. The installers arrived at our house as promised and went to work timely and professionally. They too responded to any questions or requested we had made in an appropriate manner, They returned several days later after we made a call to the store concerning the operation of the storm door. They again arrived when promised and made the adjustment necessary to resolve our concern in a professional maner. I will use Window & Door Outlet again the in future and have already reconmmended them friends and neighbors. Thank you

Everything was as promised and delivered on time.

The kitchen window leaked and some of the damaged wood had to be replaced.The men listened to my concerns and were very courteous. They did very well in making sure that their would be no future leaks. I was very impressed when the job was done.

Our house is a 55+ yr old ranch w/ sun room addition & w/ little to no insulation in the walls due to its age. After last year's bitter cold winter we decided to bite the bullet & have the house sided instead of having it painted again (original owners). We selected The Window & Door Outlet after doing our homework obtaining several estimates & careful consideration. The product used was Certainteed siding, (Mellinium Series) wrap & an upgraded form fitting insulation. We also had the gutters & leaders replaced & installed by LeafX; recommended by Window & Door Outlet. We chose this upgraded gutter system to avoid blocked gutters, resulting in water in basement & avoid ever having to have the gutters cleaned out by another company through-out the year (over-time a costly expense). The job all together took 5 days between removal of old shake, replacing rotted wood, installing the siding & gutter system. On any day there were 3 to 4 men working to complete the job in a relatively short period. The sales rep from the Window & Door Outlet was professional & at the work site on most days to oversee the work & answer our questions / concerns. Per our request, after the house sided, we had a worker return to make minor adjustments to accommodate newly installed exterior house lights, mail box & house numbers for which they obliged. I believe we selected a good company & a good product. We are very happy & satisfied w/ the professional manner of the sales person who was accommodating all the way to the professional job done by all the installers who completed the job in a timely manner w/ attention to detail. FYI - We love the color Pacific Blue w/ white trim & so far we can feel the difference in our homes warmer interior temp. This company also uses excellent sub-contractors which we used (electrician, carpenter & gutter installers).

This is the kind of company you want to do business with, The sales represenative was attentive, no-pressure and completely explained the products available, suitability and demonstrated the features in a professional, thoughtful manner. Any questions we had during and after our initial contact with this provider were promptly answered to satisfaction. Given the nature of the project, we had many, first-hand recommendations of Window & Door Outlet from neighbors in our immediate area. The crew arrived on time, were friendly and wasted no time in removing the old windows. We were amazed they were so quick but careful and respectful of our home and immediately cleaned the areas they worked in. Replacement was equally as quick as all windows were installed, outside-trimmed and sealed as required. In fact they completed installing all windows the same day! Carpenters came the next day to build a small roof over the custom bow window. To date, the windows perform perfectly and no remediation has been required. (One winter and summer season has now passed since installation without issues and our cost savings in both heating and cooling have been improved to expectation.) I highly recommend the products we selected and the professionalism and care Window & Door Outlet exhibited before, during and after completion of this project. We are very pleased with this provider.

For doors and sliding doors they have a different crew that comes. I had my front door and windows last year in June/July replaced and the door crew was very clean and did a splendid job. That is why I had them replace my sliding glass door now too. Again, they were very professional, on time , and did a very clean job. The window crew was good and clean too, but I had more the feeling that yout have to look over there shoulder to make sure they don't cut corners on insulation or when replacing/ putting back the outside covering around the windows. I had compared prices and the Door and Window Outlet was right in between some of the other comapnies I checked on. I am very happy with the end resilts and would recommend them.

They replaced our back entry door in 2009, and they did such a good job that we had them replace our front entry door this year. They came to the house first to take measurements and draw up an estimate. Then they came with the doors on the days they said they would. The work team was excellent. They also followed up with a visit a few days later. We would highly recommend them.

The entire process was so smooth from start to finish. I couldn't have asked for a better experience from a contractor. The salesman was on top of everything the entire time and kept me informed. It probably helped that the salesman also lives in my neighborhood. But they have done a lot of homes in my neighborhood as well. One more thing to add. A cedar shingle siding on the front of the house did come lose after the winter (most likely the expanding and contracting from the weather). I called them up and since their work is guaranteed they came out and fixed free of charge. My plan is to get a garage door next from them probably next year and will definitely reuse them again.

They were prompt and went out of their way to do a good job. I found them to be very professional, and I appreciated that they cleaned up after themselves. The owners of the company were involved throughout the process as well.

It was a great experience. They were prompt in answering my call. They were sure with the information and the estimate. The front door looks better than I had hoped for. They came exactly when they said they would come.

After struggling for months to find someone who could deliver and install a custom size door -- we found these guys. I went to their showroom and was able to see the different options for glass and finishes on their fiberglass doors. After I selected the design features I liked they came and measured the door at my home. They placed the order for the door -- said it would take about 3 weeks to get the door manufactured. Three weeks later, I got a call to set up installation. Five days after that I had a beautiful new front door!! I was REALLY impressed with the installation. Took just a couple of hours -- fantastic workmanship and they cleaned up the work area very thoroughly. They took care to reconnect our security system after installation and did all this while my 14 month old daughter was taking a nap -- didn't even wake the baby! These guys are the reason you go to a local small business instead of a big box store -- the ability to provide exactly what you need and with great customer service.

They were very good. I would recommend them. The windows seem to be very good quality. They came when they said they were going to, and did what they said they would do.

We didn't hire them. Their pricing is way out of line. They quoted $1200 per window (installed). We ended up paying $625 per window (installed) for the exact same scope of work and equipment.

We had wanted to replace the windows last year. However, we decided to wait till this year. We got quotes from several vendors. Windows and Door Outlet guarantees their work and the window manufacturer (Sunrise) also had a lifetime guarantee for their product. The windows are nice except the basement ones. I would not recommend replacing basement windows unless you had to. In my opinion, basement windows are not worth the expense.

My son was very happy with the work on his house and recommended Window & Door Outlet. I had many questions, but Jeff answered all of them completely. They started with the windows and I told them to seal them good, because the wind blows off the water with a vengeance. On the second day, it was windy and they saw what I had told them. When the windows were done, it already started to feel warmer. I had gotten energy efficient windows and doors because the would help me save some money on heating. The siding was done more quickly than I expected. They removed some old siding and then wrapped the whole house in "white plastic", they put up this nice foam insulated vinyl siding. It was another way to stop the cold wind. The last thing they did was the roof and I was pleasantly surprised when they told me I didn't need new wood and the price went down a bit. Overall, they did a great job! The house looks like new, is warmer and "tighter" than it has ever been and is maintenance free.