Power Home Remodeling

The work was excellect and the servicemen were polite,prompt, and efficient.

It went very well. They were very good at providing information about both their products and services during the initial estimate. The work was done very quickly and I was extremely satisfied with the results.

He explained a lot and I learned a lot. They sounded like they knew what they were doing but also felt they were trying to get the most they could from me.

Everything went very well. There were separate crews for each of the 3 projects. They called before they came to give me an update on when they would arrive, and came within minutes of the estimated time. The work went smoothly and according to schedule. The crews were all very pleasant and kept me appraised of their progress. I have dogs, and they were careful not to let them out of the yard or leave the gate open. They also cleaned up the work areas when they were finished. I would not hesitate to use this company for any future projects.

Very well, reached out and was very punctual. Was in communication during the process was great. Great lifetime warranty! Would work with again in the future. Jared did a great job explaining the details and the process between the company and the roof!

As a homeowner, one of the things you read about to avoid being scammed is to NOT CONTRACT WITH UNSOLICITED SALESMEN. I am VERY annoyed with Power's uninvited salesperson who kept knocking on our door during dinnertime. Despite my husband looking through the door window then walking away without opening it -- which the sales guy could see, he kept knocking. My husband finally opened the door and sent him on his way. Obviously, if my husband looked at the guy through the door and didn't open it, that should have been the hint for the sales guy to walk off, maybe leave some literature and keep it moving, not for him to keep knocking.

Everything was great. Power Home is an extremely thorough company and has checked for customer satisfaction during every step of the process.

I didn't get their best windows, I couldn't afford the big ones that they had. I had to call them back because one of the windows wasn't caulked right or whatever. They had to do a little bit more work on it. They warranty for life. They did a good job. They're very high priced.

A salesperson from this company was going door-to-door soliciting estimates, saying they were doing a job around the corner and would have someone out the next day or two doing estimates. It's worth noting that the only roof I noticed being done on the street he pointed to was being done by a different provider. Since I was busy when they came to the door, I initially asked if they could give me a pamphlet or a business card so I could call when I had a chance. - they refused to do that. I agreed to let them arrange for an estimate, he put me on the phone with someone at the office to schedule. The person asked for my explicit permission to auto-dial my phone. Suspecting they were getting permission to robo-dial, I was adament that they had permission to call me ONCE and only in reference to setting an appointment for the estimate. They did not seem pleased. Then they asked who else lived with me - spouse, etc. Seriously? Why??? I told them that was none of their business and not relevant to the estimate as I own the house and make the decisions. They argued with me for a while but I held my ground - they refused to make further attempts to schedule the estimate, which was fine with me because I have no further interest in doing business with this company.

Great service, roof looks very nice; addressed any concerns in timely and professional manner.

It went well. It took them a little over 4 fours to complete. They cleaned up nicely. Painted was lifted on the side but Power had someone come out to assess. The person came out within a week to fix and paint the area.

They did a great job and cleaned up after themselves.

Install went well. They laid out tarp so they wouldn't damage my floors on the inside and outside. They finished removing my Venetian blinds as well as the old sliding glass doors and screen. Once installing my new sliding glass doors, they caulked the outside and cleaned up the inside. Very smooth transition and clean up.

Power Home had previously replaced my windows, siding and attic insulation, so for me, it was logical to have them do my roof as well. During the initial visit, the rep showed me exactly what would be done and in what order at which time I signed up for the work to be done. The next step is the Pre-inspection. During the step, measurements were computed once again to verify the initial numbers that were recorded. At this time, I also verified the color choice and we set up the date for the work to be done. In this case, it was within a week. Day before job, a dumpster was delivered. Day of job, the team arrived as scheduled and completed the work within one day as scheduled. Day after job, the dumpster was removed. As for the team, they were professional and courteous. Every precaution was taken to ensure my windows and siding were not damaged while the old shingles were removed. The team replaced roofing where needed due to age and some water damage. Once the team was finished, they went around the house picking up debris from the old roof and disposed of everything. As scheduled, the Project Manager or Quality Assurance rep which was my case, came out to inspect the job and to activate the warranty. A warranty which carries over to the next owner of the home. I would definitely recommend PHRG to anyone that needs to have work done. This was my 3rd successful project with them.

The crew came when they were scheduled and worked quickly. Left my home clean the work looked nice.

Seamless, The crew showed up on time,worked through the day finished the roof which was 1975 sq feet by end of day. Cleanup was done while the rip was being done,the next day the gutter crew came all the gutters were done in a half day I walked around the house when the crew left there was not a nail or any debris on the lawn or bushes The crew that came out were efficient respectful. I would definitely recommend this company to anyone looking to have a roof done. When I am ready for new windows I will be calling this company to do them.

Our consultant from Power Home Remodeling Group, Stephen Perri, was a friendly, well-spoken comfortable guy who represented himself and his company well. He came over to give a free estimate on windows in the second floor of our house which he did very smoothly and created an educational environment in which I learned a great deal about how the latest state of the art windows operate. His explanations about his companies' products were well done, plus he did so without bad mouthing rival companies. He actually had some good things to say about some of their products while at the same time making his own products look better just through example and demonstration. He answered every question that we had, explained how the entire process would proceed and gave a number of payment options at the end. A professional experience that was presented well without sounding like a high pressure sales tactic as a number of salespeople might try. I would give high marks to Mr. Perri for the experience.

As an electrical contractor, I deal with a lot of contracting companies. This is by far the most professional home improvement company I have ever worked with. From the sales call, to the pre-inspection, to the follow up phone calls, to the installation and the post installation inspection. All went perfect. We love the product and would recommend them highly.

Everyone was very pleasant, took extra time to explain the process. Worked with salesman, appraiser, project manager and quality reviewer, all very nice and willing to explain everything to me. Each step of the process gave me more and more confidence that this is a company I want to do business with and would highly recommend to others.

Never Showed Up and No Phone Call to Notify Me! - Made an appoint for today at 11am. Since I'm an absentee owner, I had to drive about 45 min to my property to get an estimate to have a window installed that broke during a storm. I was rushing over too, because I had an early morning personal appt. Called the office at 11:15 and after about 5 minutes on hold, they apologized, however, they didn't understand why I was scheduled for today since it was Sunday and they are normally closed. So the person who made the appointment for me made a mistake. They asked if I would like to reschedule and I declined.

Everything was amazing. From the sales call (which is long but VERY helpful and explanatory). The pre-construction meeting was easy and fast and the install of everything only took 3 days. If one of the days wasn't windy I'm sure they would have finished in two. Constant contact throughout and a great product. Not the cheapest contractor around but certainly worth the extra cost. And when they found out I spent $1600 on necessary electrical work, they helped out on the financing. Great company and I will certainly use them for home improvements in the future.

All that came to our house was super friendly,professional & so pleasant to deal with. Felt like dealing with an old friend.. Best windows my husband & I have seen. Quality is amazing,love the cleaning feature & the durability.

The service was wonderful. The installers were on time and very professional. Minor error was made, but is being quickly rectified. Very pleased overall.

I requested an estimate from Power Home Remodeling for new siding and 2 new double hung windows. The person who came to provide the estimate was very nice and professional, however, I had to ask him to wrap up the presentation and give me the price after 3 HOURS (not exaggerating). He provided me with an estimate of $45,000 for JUST new siding and gutters...yes, $45,000 (approx. 2000 sq ft).They also tell you their siding has a lifetime, transferable warranty, and give you the "this price is only good for today" pressure sale line. All other contractors who gave me an estimate also offered a product with a lifetime warranty, so that's nothing special. I received 4 other estimates, ranging from $18,000 to $26,000 - and that included new windows. As you can see, Power Home Remodeling is way overpriced. Do yourself a favor and seek other estimates before signing a contract with them - you will be happy you did.

Hurricane Sandy, decided to rip shingles off half of my roof, but I feel that Power HRG ripped me off worse and caused me much more grief than any storm damage. My insurance company was actually quite response to my claim, and other than the fact they only would pay for one half of a roof, and I was pretty sure I would have to purchase a whole one, the process went fairly well. I considered myself lucky after all the horror stories I heard about people dealing with insurance companies after the storm. I ended up with Power because my neighbor had a good experience with them, and they were the only ones I could get to come out to my house anyway. Most roofers were so busy, they didn't even bother coming to give me an estimate. It was not a very pleasant process, and with winter coming I felt backed into a corner. I tired to research the company and read some reviews that talked about their high pressure sales tactics, so I was somewhat prepared for that and it is certainly true. The salesman was a fast talking "kid" with impressive props and he ingratiated himself quickly with my family members. I might have been more cautious if I had other viable options, but I was stuck anyway, so I just tried to go into with my eyes wide open and be prepared to cover my bases. I trusted their so called warranty and claim that they "stood behind the work of their sub-contractors" and that I would have a Project Manager to supervise the job and answer all my questions and handle any issues that arose. I met with their PM before the job began, and I though he listened to all my concerns and conditions, and I felt that I could work with him. Unfortunately, he was not around for most of the day the work was actually done, and the crew was not responsive to my questions and/or claimed not to speak English. That was definitely a bad sign, but the roof was already coming off, and I felt that the company would stand by their people as they claimed to. After all, I had a "lifetime warranty" right? Another bad sign early on in the project was when the crew foreman beat up one of his workers inside the truck. I guess the guy refused to work or something, but he ended up at my front door all bloodied and looking to clean up. Against my better instincts I let him come in to use the bathroom. I wish I had gotten pictures of the beat down, or at least the bloody handprint left on my front door by the worker. Maybe that would have helped in my later "negotiations" with Power to get my roof fixed properly. I have a high roof on a semi-attached house and I could not easily observe the work being done form the ground below or any other vantage point. The work looked to be progressing OK, and to my untrained eye it seemed it was all going well. They did clean up after themselves and at the end of the day I was cautiously optimistic that all had gone well, but it had started to rain and I could not climb up to get a good look that day. When I finally got onto the roof several days later, it was immediately evident that the work was not completed to my satisfaction. The middle section was still the old shingles, it had not been touched, and the meeting of the old and new shingles was sloppy and actually "lumpy" and soft. They were not neatly or cleanly meshed or weaved together. They came together in the roofing equivalent of a scab. I have no confidence that it will not leak at some point or dry up and crumble if ever stepped on by someone working on the roof antenna or chimney, etc. They next problem I found was the edges of the roof where the shingles were quite loose and improperly secured to the metal trim. I took pictures of this and the "scab" and sent them to my PM and the Warranty Department and that is where the true tale of woe begins. To say that they were less than helpful is too kind, but they did make an effort to appear to be listening to me and going with a plan to just keep stalling me until I gave up asking for the work to be corrected. They must know their business model and have learned from experience because they were right, I did give up on trying to get my resolution. They did send a guy out once when I wasn't home, even though I specifically insisted that I be home when anyone came to my house, and he did a slapdash job of gluing down the loose shingles with some sort of adhesive, but nothing ever came of my complaints about the other issues I had with the job. My PM seemed sympathetic at first, but in time he stopped answering my calls. As for the Warranty Department, it was worse than Lily Tomlin's version of the phone company. Deaf ears. I tried to write this review several times before but every time I began, it reminded me of the whole experience and made me angry and disgusted all over again. I am only doing it now because I recently had another contractor, who did my garage door as a sub-contractor for Power HRG, read my review of that job and reach out to me in an attempt to correct the mistakes with that job. Turns out that my complaints about that work never eve made it them because of Power's policies regarding subs. I am also writing because I recently saw a Power crew working in my neighborhood and I fear that someone else may be getting fleeced because I failed to tell my story. The story of the single worst consumer experience that I have ever had in my life. I would not recommend Power HRG to anyone for anything for any price.