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Crawford Crafters

1.0(
1
)

Handyman Services, Fencing Driveway Gates, Basement Remodeling,

... +41 more

About us

Crawford Crafters is a full home improvement business, A one stop shop. We handle "ALL" of your home Improvment needs. "All" of our estimates and service calls estimates are free. check out our conlsulting Progam on our navigation area of our website. We offer an unbelievable free consulting service that will guide your project to success!!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Here are some of the things that we do: SMALL JOBS,ODD JOBS,BATHROOM RENOVATIONS,KITCHEN, RENOVTIONS,ELECTRIC,PLUMBING,BASEMENT,RENOVATIONS,PAINTING,PATCHING,PLASTERING,SHEETROCK,CAULKING,STUCCO,CONCRETE,LOCKS,FENCING,FRAMING,TILING,TRASH REMOVAL,FLOORING,DOOR REPAIR, HAULING, WE DO EVERYTHING!! WINDOW

Services we don't offer

we preform all services In the Home Improvement Field

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
Cheryl M.
10/2018
1.0
handyman service
  + -1 more
Through phone calls and texts with Ross we agreed on a price, and scheduled a date/time. I texted the day before to confirm for 11:30 Saturday appointment. Received confirmation. I came home from running errands at 11:15, got a call at 11:37 that they were running late, it would be more like 12:30. I wasn't happy about they delay, but when 12:30 came and went with no communication I was getting impatient. I finally called at 2PM (now 2.5 hours late) to see what was going on, more excuses were made, and Ross said they would be another 20 minutes. I said if you can't get people here before 2:30, consider the job cancelled. I did not use them, would not recommend a company that doesn't give time updates when they are not running anywhere close to schedule. My Saturdays are much too precious to sit around waiting all day.
Description of Work: I was hiring this company to do some general handyman work-taking out window air units for the winter, assembling a headboard.
Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Crawford Crafters
We highly apologies for any dissatisfaction's from our delays based on unforeseen circumstances but we also would like to mention that we take great consideration by being highly communicative with all of our clients. We gave [Member Name Removed] an initial courtesy phone call at 11:37am the day of service like she said with the understanding she would only be available after 11:30am due to her making errands. During that call we communicated that we were stuck at an earlier job which wasn't mentioned in her statement and will be running late after our arrival time frame which was text to her for times between 11:30am and 12:30pm with also considering that she said by text that "I'm free from 11:30pm on" Thinking it was okay for making it there for a later time when we were available due to the circumstances. Otherwise I would have advised to cancel all together if there was a time quota while being under those same circumstances. We had every intention on making it to the clients location. when we realized in our travels that we were 10 minutes behind her sudden time expectation when we called to let her know and she declined. Again, We are truly apologize and if there was a misunderstanding or miscommunications. I would be happy to go over any documented text details with the client or anyone who is concerned. Please feel free to contact for past references, reviews from other major platforms, or testimony videos of years of our business conduct if you are considering working with us. Thank you

    Contact information

    133 Watson Avenue, East Orange, NJ 07018

    http://www.crawfordcrafters.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Handyman Services,
    Fencing Driveway Gates,
    Basement Remodeling,
    Pavers and Hardscaping,
    Roof Cleaning,
    Concrete Leveling,
    Drain Cleaning,
    Floor Cleaning and Waxing,
    Doors,
    Dumpster Service,
    Ceiling Fans,
    Drain Pipe Installation

    FAQ

    Crawford Crafters is currently rated 1 overall out of 5.
    Crawford Crafters accepts the following forms of payment: American Express,Check,Discover,MasterCard
    Yes, Crawford Crafters offers free project estimates.
    No, Crawford Crafters does not offer eco-friendly accreditations.
    No, Crawford Crafters does not offer a senior discount.
    Yes, Crawford Crafters offers emergency services.
    Yes, Crawford Crafters offers warranties.
    Crawford Crafters offers the following services: Here are some of the things that we do: SMALL JOBS,ODD JOBS,BATHROOM RENOVATIONS,KITCHEN, RENOVTIONS,ELECTRIC,PLUMBING,BASEMENT,RENOVATIONS,PAINTING,PATCHING,PLASTERING,SHEETROCK,CAULKING,STUCCO,CONCRETE,LOCKS,FENCING,FRAMING,TILING,TRASH REMOVAL,FLOORING,DOOR REPAIR, HAULING, WE DO EVERYTHING!! WINDOW
    we preform all services In the Home Improvement Field

    Contact information

    133 Watson Avenue, East Orange, NJ 07018

    http://www.crawfordcrafters.com