Watch out, happy to start, H*** in the end. Their initial service was good, but they overestimated how much tile I needed by 25% (they translated from the contractor requirements). When I did the initial appointment they said they would take back any unused boxes of tile and that I would receive everything in 1-2 weeks. I had contractors waiting and I didn't get the last of my pieces until 5 weeks later. That is cost and annoyance. Later, when I went to return 2 boxes of unopened tile, they wouldn't honor the return (and complained about me coming in the front door and not through the warehouse area, I was a customer and have never been to the warehouse). I wonder how they treat contractors and other servicers. Customers upfront, problems go around the back.
Description of Work: Tile for redo of my master bath
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$3,500
Michelle Z.
07/2013
5.0
ceramic tile
 + -1 more
They have a fantastic product at a great price. The staff are knowledgeable and they always a good selection to choose from!
Description of Work: I purchased tile from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HELENE & ALAN M.
06/2013
5.0
ceramic tile
 + -1 more
The guys from Standard Tile East Hanover were excellent. They give a very good service. Their pricing were fair. They have a wonderful selection. They were really helpful with the advice. As far as design goes, they were really helpful with that. The delivery was great. When they said it would be ready, it was ready.
Description of Work: I bought my tiles from Standard Tile East Hanover.
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Service Categories
Ceramic Tile
FAQ
STANDARD TILE EAST HANOVER CRP is currently rated 4 overall out of 5.
No, STANDARD TILE EAST HANOVER CRP does not offer free project estimates.
No, STANDARD TILE EAST HANOVER CRP does not offer eco-friendly accreditations.
No, STANDARD TILE EAST HANOVER CRP does not offer a senior discount.
No, STANDARD TILE EAST HANOVER CRP does not offer emergency services.
No, STANDARD TILE EAST HANOVER CRP does not offer warranties.