East Gutter Cleaning

They did call within the two business days as specified on Angie's List. They arrived on time to give me an estimate. They advised that it was going to cost more than what the Big Deal was for, so I declined the estimate. They were professional.

The gutter cleaning itself was fine. The work was scheduled for 12/24 and they never showed up. No message. I assumed that I was going to call somebody else. They show up on the 12/27 like nothing happened. They had said that they would knock/ring the door to let us know that they were going to do the work which they also didn't do so we only found out because we heard noise on the roof.

This service was ok but I wouldn't use them again.

We originally contacted the provider on 11/16/14 requesting two estimates; one for gutter cleaning and one for gutter guards. The provider emailed back immediately and we continued emailing between 11/16/14 and 11/17/14. They originally wanted to schedule us for 12/3/14 but we wanted to be home for the services and were not available on 12/3/14. On 11/18/14 we agreed on 12/5/14 and we were told that we were confirmed for that date. By mid-day on 12/5, the provider still had not arrived, so we emailed them for a time they would be coming. They emailed back the following: "we have you scheduled for the afternoon, however since the weather is bad we are working as best as possible to get to your house today". The weather was fine all day, so we did not understand that issue. HOWEVER, it is now 12/18/14, and to date, they never showed up and we have not heard from them since the last email on 12/5/14. We felt that their original responsiveness and communication via email was excellent which is why we gave them a "D" instead of the "F" they deserve for not showing up at all and not communicating with us. Their quoted price was extremely reasonable so it is a shame it did not work out.

We just moved from Ned Stevens to East Gutter. We were concerned that Ned Stevens was proposing unnecessary repairs. We gave East Gutter every opportunity to confirm Ned Stevens' findings that we needed new gutters (they were replaced in 2012 shortly after Hurricane Sandy). The East Gutter technician said "no, everything is fine!" The service was completed when scheduled and clean-up was quick. We will definitely use them in the future. There are many rip-off artists in this space. East Gutter is not one of them!

They showed up when I was pretty sure they would not because the weather was so nasty. Bust they showed up, did it and left no mess on the ground around the house. I was impressed!

It was fine. They were very prompt coming out and checking it up and doing the work. but they didn't fix something. The water continued to drip. We had to have them back. I also didn't deduct the big deal from the price at the end. I had to do it when I sent their check in.

East Gutter has great reviews and there is a reason. The work was handled quickly, efficiently, and cleanly. When I came home, everything look exactly as it had been - except now the gutters that had been choked full of leaves were cleaned and covered with new gutter guards. The work was done one day ahead of schedule. I could not be happier with the experience or the finished product.

I was very happy with their service. They were very reasonably priced.

I had a drip from my A/C unit coming down to the gutter. The guys who replaced it didn't do it right and now it leaks. These guys charged extra for the services and wanted to do more work than what I wanted or needed done. I wasn't happy with how they handled things with contact and will not be using them.

the gutter cleaning was initially scheduled for 10/23. i called back to see if they could do it a week earlier on 10/16. they said they will try since we were a late add one and the day was booked. when i came home on 10/15, there was a brochure from them stating that they come out to clean gutters. i did not received an advanced phone call or email regarding this. it was forecast to rain on 10/16 and i understand why they came out on 10/15, but a heads up would have been good.

Good installation, they were quick and new what they were doing. The price reflects the special promotion from Angie's List. Will use them again.

so far so good. just had the gutter covers installed, hopefully will need to clean the gutters less often. 2 guys did the installation, very professional and helpful., took them about 2 hours. They cleaned up after themselves. Now just waiting to test the gutter covers out. Will post another review in the future depending on the outcome. I am planning on using this company again yearly for gutter cleaning before the winter if everything goes as planned instead of 3-4 times a year. Lets see what happens

I have used the company in the past. They did not honor the coupon I purchased for the service. They have promised to send a check out for the deal to honor it. One technician came out for an estimate and a few came out for the actual work. My wife wanted to be home for the service and there was some mis communication regarding when they were supposed to come out for the job. The technicians did an okay job. They were professional and replaced a section of the gutters around the house. I respect their opinion.

The company made contact quickly, said that they were not sure that they could come with one day notice but would call if they could. They did call and they did come and were finished with the job within 30 minutes! They told me that my gutters were in poor repair, which I was aware was probably the case, and said that the manager would call with a more full review of the situation. They left a typed bill of services - clear and easy to read. They left the area outside of my house clean and tidy. A manager did call within 24 hours and explained the state of my gutters and gave me a fair estimate for replacement (I had already done a web search for what the repair would cost). I would hire them again. Everyone was very pleasant, professional, and extremely fast!

East Gutter Cleaning did not show up on the scheduled date of gutter cleaning (we waited for them all day). They did not contact me for their inablility to do the job that day, in fact they have been silent. I will NEVER hire them.

Received a response - said they would like to look at the house the next day. Asked that I describe the work to be done - which I did. They never showed up the next day. Never called. Never e-mailed. Never heard from them again. It's possible they just didn't find the job to be worthwhile. All they had to do is say so. It wouldn't have hurt my feelings, and I would have thought them to be professional.

I am disappointed. I have a whole box of gutter clips for him to use to repair the gutters. He refused to do it, he just wanted to replace the gutters.

Arrived as scheduled. Did work efficiently. Left leaves etc. bagged at curb. Did not require a service plan.

Gutters were cleaned and new gutters installed on June 12. However, they did not switch the gutters on the right front of my house to the left side of my house. They just installed a new gutter down the right side of my house. I called the company to find out why the work was not completed properly. They said they did not have the right material to move the gutter than day but put up new gutters on that side since a storm was coming and they didn't want me to not have a gutter during a rain storm. They would come back that week to finish the job. I appreciated the installation of the gutter as a temporary measure and said I would wait for them to come back. Despite repeated phone calls, they did not come back that week, that month, or the next month or the month after that. A job that started June 12 was finally finished in September. The final work that was completed was of good quality and I got a $100 discount for the delay but it took entirely too long. It required nearly three months for the gutter work to be complete.

East Gutter Cleaning was professional and punctual. They were honest in that the service I needed required a roofer and politely referred me to that type of service.

It took them awhile to figure out they could not do the work. They did not respond to my email.

I explained to the gentleman exactly what I needed done and they said they would not do the job unless I purchased additional services outside of the Big Deal purchase.

Did a good job. Were fairly priced and the deal special was good. They did miss the first appointment but arrived at the second appointment where they did a good job. They cleaned up after them and I would definitely use them again.

When I spoke with them about scheduling they informed me that for this deal that they are not cleaning gutters. They just requested that I ask for a refund.