William Stepps

Willliam was a very nice guy that got back to me promptly and came when he agreed to come. His pricing was very fair. Would use in the future.

He's excellent. He's an older gentleman who's very meticulous in his work. He's very clean and very quiet. He takes his time.

William Stepps did an great job, arrived with all tools and equipment. He worked at his own pace and the job took a bit longer then he said it would. Very meticulous. He arrived late for the job and did not call me to let me know that he would be late. However, this was a job well done and I would call him again if needed.

Bill was excellent being very prompt, communicative, and professional!!! he quoted me a price and did it for that price in a very timely manner and even did a great job cleaning up so it was as if he had never been here at all, well except for the work he did.! I would definitely hire him again and recommend him to others!

He is most certainly meticulous and will do his work independently. He likes to start early and is reluctantly flexible when it comes to timings but the work he does, he does very well. He's a one man show but does the work right.

Forget it. Look elsewhere. Months ago I had hired this electrician for several jobs including an upgraded fuse panel, and a full house electrical inspection which included fixing, changing, and upgrading anything he warranted needed to be done for safety. I paid Mr. Stepps in full promptly for all work which amounted to many thousands of dollars. The most important job I needed was to inspect all electrical work to ensure it was safe. This was of paramount importance to me since I had an electrical fire many years ago, was renting, had no insurance, and lost everything. So I hired Mt. Stepps. He was often late, sometimes even an hour, and was frequently rude and nasty to the point where I even told him he had a short fuse and to speak to me with respect as I am a paying customer. Mr. Stepps' work included changing/installation of electrical outlets as he deemed necessary. A couple of weeks after he did the full house inspection I came home one day to a house full of smoke. I called and he did come right over. It was the sump pump in the basement that was burning. Mr. Stepps said, and quot;I never thought to check the sump pump.and quot; NOW getting to today...I came home yesterday, 8/11/2013 to a burning smell in my home. I went though the rooms trying to figure out where the smell was originating while thinking I don't think I could live through another fire. I found the burning smell was concentrated near one particular outlet that Mr. Stepps had worked on. I called Mr. Stepps and left a message on his machine. I called my family while I was thinking that if the smell gets worse I will have to flee my home with my pets. The burning smell began to subside, but I still needed an electricain to inspect the situation as I was fearful a fire might break out in the wiring. I called Mr. Stepps again a half hour later and left another message on his machine. I don't expect anyone to be standing by their phone 24/7, but Mr. Stepps' Angie's List page clearly states he is available 24/7 for emergencies. Mr. Stepps did not return my call until eight hours later. I called him back and got his machine again and left another message that I was concerned the outlet may cause a fire and hoped he could get to inspect it soon. I said I would wait by my phone for his call. It was noon today by the time I got to talk to Mr. Stepps. I was shocked to find him rude, nasty, and disrespectful over the phone. He shouted in a condescending manner, and said he couldn't get to my home today to inspect the outlet. I told him I was worried a fire might break out, and that the outlet was one that he had worked on. He shouted at me that I should shut off the circuit breaker. When I asked him which one it is, his verbal abuse escalated. After taking Mr. Stepps' verbal abuse for a couple of minutes, I finally told him to go to h*** and hung up on him. I then called another electrician I found on Angie's List who came right over, was respectful, professional, and promptly changed the faulty outlet.

Very professional and meticulous. Been doing this for many years. Always on time extremely clean.Very quiet Keeps to himself. Would definetly use again

Bill is very experienced and professional. He did a great job for us so we passed the township inspection after Bill fixed our problem. Thank you, Bill.

Although it was a small job, Bill was very responsive. Returned my call promptly and was at my house within a few days. He cleaned up after himself which is a plus

It was very pleasant. Mr. Stepps is a quiet worker and very professional.

William Stepps has done a lot for me. He's done some electrical outlets and some lights in my attic. He had to take the old exhaust fan down and do a lot of re-wiring. I like his service and his price. He's very good and straightforward. He's not Mr. Personality, but he tells you what has to be done and then he does. He stands by his word. If you call him and make an appointment, he'll be there and on time. He shows up, does his job, cleans up after himself beautifully, you pay him and he goes away. He's what you want in a service guy. He does a good job. I'd use him again in a heartbeat.

Excellent all around, very responsive and punctual on both occasions. He definitely has experience and was able to perform the services swiftly and confidently for a reasonable price. I would highly recommend him.

I called 3 electricians on Sunday and Bill was the only one to return my call on the same day that I left the message. He came by the very next day. Bill was professional, honest, and thorough. I will use him again, as well as refer him to others.

The main circuit breaker on my entire house tripped 3 times within a 24-hour period. The power company (PSEand amp;G) said there were no service outages, so I needed to call an electrician to check my power panel. I read many positive reviews on Angie's list for Bill's work. He was local and offered emergency service. I called him shortly before Noon on July 8 2012; Bill returned my call within 15 minutes and arrived at my home within another 30 minutes. He carefully observed the problem and determined that one connection coming from the power meter had loosened enough to cause my problems. Bill tightened up the connection and checked all other breaker connections in the main panel. He also checked current flowing through each 'leg' of power coming in from the meter to be sure that the main breaker was not tripping due to 'unbalanced' loads on one power leg. He verified all was working well; all arcing and heating-up of the power connection/main breaker had ceased. We are extremely satisfied with Bill's quality of work, his responsiveness, and his very fair price. We'll definitely call him for future electrical needs.

Excellent professionalism throughout. He came to give us an estimate, and carefully examined the relevant parts of the house so that the estimate would be spot on. He was timely, and the work was performed superbly, with full clean up.

This is my first experience with Angie's List. I have used another web service (SM) and hated to be bombarded with all of the immediate calls. I am used to dealing with a trusted professional for home services, and was without an electrician since mine retired and moved to Florida. I spoke with William Stepp and arranged for him to come on Monday. He arrived early and completed the job on time and billed me exactly what we discussed. He was careful not to disturb anything and cleaned up nicely before he was on his way. I would definitely use him again.

We called Mr. Stepps on Thursday for a quote and he came to our house on Friday. We were given a price which we accepted and made an appointment for Tuesday. He arrived on time and got right to work. We had all the fixtures in place so he was able to install everything without running back on forth. The total job took about three and a half hours. We are very happy with the results and would certainly use Mr. Stepp for any electrical work we need done in the future.

It was excellent. He was efficient. The pricing was very good. He was very good.

I also used him 4 or 5 months ago. I like him. He is very good and very reliable. He knows what he is doing. He is a pleasure to work with. His prices are fair. He did a very good job. I would use him again.

I am very happy with the experience and the result.. I picked Bill on Angie's list due to many positive ratings. Called and left message. I am hard to get a hold of but Bill was very persistent with his follow up and we managed to schedule the home visit for the estimate. I already had 2 other higher estimates so when I saw the estimate I went with Bill. Bill was very professional and completed the work in a very orderly fashion. It was clear he's been doing this a while and was conscientious about his work. His day ended a little later than expected but he stuck with the estimated price. The price I stated included parts and labor and permit (handled by Bill). The estimates I had from others were higher and did not include the permit. When Bill was "on the clock" he did not stop to take any phone calls so I understood and respect why Bill uses an answering machine during the day and diligently returns calls at the end of the day. I am very happy with the experience and the result. I will have no problem using him in the future or recommending him.

I called Bill, and he came the following day to look at the job and give an estimate. He was able to get the part and do the job the next day. He was very punctual, and considerate of my time. This was very important because I was going away on vacation the following week and needed the repair done as soon as possible. I was very pleased with the price and quality of work. I will definitely use Bill in the future

Pretty much as stated above. He took 2 hours or so, I believe and in the end everything worked ! We all liked Bill a lot and highly recommend him. We thought it was befitting to give him a tip as well. Quite a gentleman !

After getting his name off this list ( he had 5 positive ratings and was over in the next town ), I left a message on his voice mail and he called back the next day. I told him the service I needed as mentioned above. He got started within a few days for the dedicated outlets and it only took him about 1/2 a day. The electric meter relocation and the upgrade in amps was more involved and scheduled a few weeks later when I could get some time off from work since he said it would take about 3 days to do. It actually took 4 days because he works by himself. I had no problem with the extra day because he did the work right ( it passed inspection)and the amount was exactly what the estimate was. I had gotten estimates from 2 other contractors and Mr. Steppes came in about $75 cheaper. He was very nice, knowledgable, professional, and showed up to work when he said he would. The few times I called him by phone he either called me back later in the day or the next day.

After seeing many positive reviews about Bill, called him for installing a bathroom light / exhaust fan combo and also upgrading out old wiring in the bathroom which was not as per code (our house is very old, and although most of the wiring is now new, somehow bathroom wiring was very old). Bill got back to us in a day or so and then stopped by to see what he needed to do and give us an estimate. He said that he would get back to us in a couple of days and he did call us on Sunday that week. And he told us that he would finish what he was working on then and be able to start on our project by the end of the week or early following week, but will call us in a few days and will let us know. Again he followed up as he said he would and he did come on Friday that week to complete the project. Since the house was old, he had to be resourceful in figuring out how he would drop the new wiring, how he would put the exhaust piping and vent etc. He ended up putting the exhaust pipe through the portion of our attic which was above the bathroom. He had to move the exhaust / light fixture a little bit as the spacing between our beams was not standard and there was not enough room to put the new fan in. Also on the outside, the exhaust vent would have to be on the roof rather than on the side of the house (as there was not enough room on the side of the house (the height was almost in line with the gutters). Bill was very resourceful and seems to enjoy these challenges that one encounters in working in an old house. To connect the vent to the outside, he had to first make small opening in an upstairs closet above the bathroom so he can access the attic space behind it, then he had to drill a hole in the roof for the exhaust vent to come out. He also had to drill through ceramic tiles on the ceiling of the bathroom so he could put the fixture in the spot where there was sufficient room between the beams. For electrical wiring, he had to move the old box, again drilling through some ceramic tiles. Anyway, he did all of this very skillfully. He was very neat and methodical and he cleaned up after he finished. In the upstairs closet where he had removed some shelves and cut through the sheet- rock to make a small door to the attic space, he secured the cut-out piece very neatly, and put the shelving back. He also put like a wall plate in the bathroom where the old light fixture was so it looks quite neat. And for the switch plate, he put a larger switch plate with two outlets so that it covered up the old opening where the original switch was. His price we thought was very fair, and included the light / exhaust fan combo and he did not buy a cheap one, but bought a good quality (Braun) fan- light combo, which is very quiet. All in all very pleased with his work and his professionalism and will not hesitate to use him again.

Bill was here about two hours, arrived on time. The time that he spent here includes time that he needed to buy the correct bulbs after I purchased the incorrect ones. He is a soft spoken, friendly man whom I will use again. The job was well done and I highly recommend him.