Stone Age Tile & Cabinets

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Yes, I used Stone Age Tile & Cabinets. It took me a long time to get the cabinets, longer than they had originally said. The cabinets had a lot of problems, a lot of the cabinets wouldn't work. Now we are happy with the cabinets. They were good about in getting the replacement cabinets. The quality of the cabinets was poor but they didn't make them.

We went out and spoke with Amwar to look into marble counter-tops. Initially it was hard to get them to give us the information on the warehouse to look into their different options after he had offered it. He did finally get me the information. We picked out the marble we liked, went back and he wrote up the order which we were satisfied with price wise. We asked for references and he has been unresponsive since.

I had a miserable experience getting my granite countertop installed through this company and would not recommend this shop to anybody. I saved only $700 compared with the Home Depot, but in return received such terrible customer service and and poor, mismanaged installation, I wish I would have shelled out the extra bucks to get it done right the first time. First of all, I was never given the courtesy of a phone call as to when the granite installation would take place. The installers just showed up my door a few days after I placed the order. Just showed up. I was completely unprepared. Then, the 3rd party installer Stone Age Tile uses (Natural Granite in Union City, NJ) ripped the sheet rock right out of my walls while removing my old countertop, including some of the trim around the cabinets. Stone Age Tile later sent someone to fix this for me, but only after repeated phone calls. The granite itself was also measured wrong by the 3rd party installer and shoved into the sheetrock on my wall to make it fit. Simply an awful way to install. The workers also did not use drop clothes, the mess was all over my kitchen floor. I don't have fancy floors and plan to change them as part of my kitchen renovation, but what if they were expensive hardwood floors? Who would have claimed responsibility for damaging them with cut marks from their sharp tools falling to the floor? Certainly not the workers, because the way I saw it, no one at Stone Age Tile or Natural Granite (3rd party installer) likes to take responsibility for things when they go wrong, they just point fingers at everyone else, leaving the customer to figure out how to fix the problem. You want to know how the workers left the job? Unfinished. Because of the miscommunication and poor planning from the Stone Age Tile, I did not have brackets to support a very heavy slab of granite overhanging on my entertainment bar area. The workers put up a wooden cross fashioned out of plywood under the granite overhang and left telling me, "Good luck finding a contractor to fix that for you." Really? I thought that was THEIR JOB! Also, the caulking around the sink, and the caulking in the corner of the granite didn't match the color of the granite countertop. I had to make repeated phone calls about that too, to have them come fix it, and they kept ignoring me as if it was "no big deal". Luckily, I ended up finding a contractor how "fixed it for me" and also repaired my sheet rock and covered up the tears in the wall with new backsplash. All in all, not a good experience. My advice, stick with the big name stores like Home Depot or Lowes for your granite and tile needs. They may be a bit more pricey, but their customer service, pre-screened competent installers, and ability to take responsibility for their work and treat your home with respect is unsurpassed. I would only recommend Stone Age Tile if you enjoy having to do other people's work for them and clean up their mess.

They were a very good company to work with. The contractor was very good and knew what he was doing. We passed the township inspection on the very first time. All of my friends say that my kitchen looks like a model kitchen now.

They were very, very good. The pricing was very competitive, and they showed up when they were supposed to. Everything went like how I would like things to go.